Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Found this company after my ADT contract ended and they wanted to sell me a newer, “more compatible” unit. Alarm Relay/Watchlight took over monitoring for that “old” that system, no questions asked... Leggi di più

Valutata 1 stelle su 5

The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Resched... Leggi di più

Valutata 5 stelle su 5

Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my pr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Easy to setup! They walked me through re-configuring my system. In under 15 minutes, we configured and then tested all doors, windows & sensors and were up & running. I’ve tested response times by c... Leggi di più

Dettagli dell'azienda

  1. Negozio di apparecchiature per la sicurezza
  2. Negozio di mobili

Scritti dall'azienda

National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

574 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Same Service As Big Brands, Costs Less

Exactly the same service you get from name brand security companies, but at 1/5 the price. Awesome.

1 giugno 2018
Non scritta su invito
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Risposta di Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Valutata 5 stelle su 5

Alarm Relay gives me confidence in my home security!

Alarm Relay has reasonable prices for home security, and they always respond promptly when I've accidentally set off the alarm. I've recommended this company to friends.

1 giugno 2018
Non scritta su invito
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Risposta di Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Valutata 5 stelle su 5

Great service

Great service. They call me right away when I trigger my alarm by mistake and make sure I am ok.

1 giugno 2018
Non scritta su invito
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Risposta di Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Valutata 2 stelle su 5

Did not like working with this company

Did not like working with this company. Canceled contract less than a year into service with them. Not easy to work with and alarm techs could not get my system to work with my VOIP.

Refused to refund the rest of my money based on balance of unused contract.

1 giugno 2018
Non scritta su invito
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Risposta di Alarm Relay

Ashley,

Thank you for your feedback. We are so sorry that you didn't have a good experience with our company/service. If there's any way we can make things right, let us know. Just email alex@alarmrelay.com, and we will work things out.

Valutata 5 stelle su 5

I have 4 services with them

I have 4 services with them, including and attached medical alarm for my Elderly Father, when an alarm goes off we are contacted almost instantaneously. They are also patient and helpful in DIY installations. Use them, no questions asked.

1 giugno 2018
Non scritta su invito
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Risposta di Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Valutata 4 stelle su 5

I've been using Alarm Relay for over 8…

I've been using Alarm Relay for over 8 years and they are definitely great on cost. Especially great if you already have the equipment already installed and you want to transition from the hefty cost of providers like ADT. They also have great service, they will help via phone with many technical issues that you have with your system or refer you to a local contact if necessary. Down side if you need to install a system.

1 giugno 2018
Non scritta su invito
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Risposta di Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Valutata 5 stelle su 5

GREAT SERVICE

GREAT SERVICE, GREAT CUSTOMER SERVICE

1 giugno 2018
Non scritta su invito
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Risposta di Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Valutata 4 stelle su 5

good value

easy to install great price and services.

1 giugno 2018
Non scritta su invito
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Risposta di Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Valutata 5 stelle su 5

Very prompt response

Very prompt response , great customer service and assistance .

1 giugno 2018
Non scritta su invito
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Risposta di Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Valutata 5 stelle su 5

Response & Service

I love Alarm Relay’s response time and service when they verify a signal received. Whether the signal was intentional, accidental, or equipment problems the speed of response and composed service always comforts me in knowing I have a great team protecting my family.

1 giugno 2018
Non scritta su invito
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Risposta di Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Valutata 5 stelle su 5

Great company!

We have ADT equipment, but were tired of paying almost $50 a month for monitoring. We googled monitoring companies and Alarm Relay popped up, so we gave them a call. They walked us through the reprogramming of our equipment so they would be able to monitor it instead of ADT. We now pay less than $10 a month for BETTER service. If I accidentally set my alarm off and reset it, ADT never bothers to call, but Alarm Relay calls every time. I really appreciate that! We are very satisfied with them and would highly recommend them!

1 giugno 2018
Non scritta su invito
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Risposta di Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Valutata 5 stelle su 5

Alarm Relay does a good job of…

Alarm Relay does a good job of monitoring (we've actually had 2 situations where they had to call the police, and did so)....They're prices are reasonable, and they're easy to work with....

1 giugno 2018
Non scritta su invito
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Risposta di Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Valutata 5 stelle su 5

Great price, great service!!

Great price, great service! My alarm was compatible with their service and although I had to do a little work to set it up with the technicians I'm glad I did. My alarm goes off they call right away and if we don't answer they call the police. I've had several different major services and this is by far my favorite.

1 giugno 2018
Non scritta su invito
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Risposta di Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Valutata 3 stelle su 5

Service response time

I was happy with my service until I called with an issue with my key pad. When I called with an issue with my keypad and system I was transferred to service and was prompted to leave a message. Some one called back an hour later to assist. If I was experiencing an emergency I would have been in trouble because of the response time.

1 giugno 2018
Non scritta su invito
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Risposta di Alarm Relay

Tangela,

Thank you for your feedback. We pride ourselves on our 24/7 emergency response. We're very sorry you had a suboptimal experience with our national service department & their responsiveness. Give us an opportunity to make it right. Please email alex@alarmrelay.com & we'll make sure you feel 100% satisfied with the overall quality & responsiveness of our service.

Valutata 4 stelle su 5

They were very helpful in getting the…

They were very helpful in getting the system up and running and after that, were there when I needed them. Good support. System worked fine.

1 giugno 2018
Non scritta su invito
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Risposta di Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Valutata 5 stelle su 5

Have had no problems with their…

Have had no problems with their monitoring service.

1 giugno 2018
Non scritta su invito
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Risposta di Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

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