I really appreciate the service provided!! Percy followed through with me and was exceptionally helpful!! I haven’t had to deal with any loss at an airport before but your service has given me a con... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Mark has been wonderful! He called me immediately after I filed my missing iPhone report. He was extremely kind, professional, and competent. I cannot begin to express how much I appreciate his hel... Leggi di più
That Janes (Janis) reached out to me within 20 mins of submitting my request for my passport that I lost. She helped me submit my claim and showed me empthay and hope that I would find my passport. Pl... Leggi di più
Scam organization that ask money for their services, but don’t deliver. There is robot commincation or no communication at all! Be aware, the airport Lost and Found claims are free of charge and muc... Leggi di più
I lost my airpuds and the team is very…
I lost my airpuds and the team is very active and keeps me updated with the status thanks to John
Don’t fall it’s a scam
Don’t fall it’s a scam! All the positive reviews are fake. Lost my money for this fake service, I was in panic and didn’t do proper research paid the amount and lost my money - they don’t do anything just take your money.
Very helpful
I requested a refund and got their…
I requested a refund and got their confirmation email saying they have already sent the amount. Then 10 days later still not refund amount back to my visa card.
I tried to send them emails -no replies. I reached out the agent on the website's chatbox, they just kept saying the amount has been sent but couldn't provide any proof, not even the ARN number so I can check with my bank.
Not to mention, the searching service was terrible. I paid to search for my jacket in Hongkong airport. They were very slow in updating results. I ended up getting help from the Lost and Found department of Hongkong airport themselves.
The amount was not much but this is a scam for me. DO NOT pay them.
John was helpful in chat and…
John was helpful in chat and responsive. Thank you
I appreciate the quick call about my missing jacket.
The person called and asked me many question to verify what I put in my application.
John did a wonderful job at walking me…
John did a wonderful job at walking me through the process and answering all the questions I had.
I was helped by Maja
I was helped by Maja. Good support and clear communication. They helped me process my refund too. Big thanks!
Quick reply and support
Thank you for quick reply and support in finding our iPads.
Percy really helped and provided great…
Percy really helped and provided great service, showed good knowledge and promised to follow up.
Nice and helpful
Mari was the best and so kind to to…
Mari was the best and so kind to to talk to me and sort out my worry
Percy is a great customer service…
Percy is a great customer service professional
Very well spoken, helping me with one of my expensive lost item, answering all the questions and trying his best to figure out the solutions
For sure great service!!👍🏻
Agent Maja is excellent
Maja, the agent who contacted me was very good, polite, thorough & efficient.
Quick follow up!
Maja is good!
I talk with Maja that gave me a fantastic support furring my request of wallet lost.
She was really open to ear my problems and I appreciated a lot.
So caring!
I really appreciate the service provided!! Percy followed through with me and was exceptionally helpful!! I haven’t had to deal with any loss at an airport before but your service has given me a confidence if needed again in the future, I’d give more starts if I could-THANK YOU!!
Percy was patient and understanding!
Promptly contact and courtesy defined…
Promptly contact and courtesy defined Joanne the representative that is handling my case
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