I corresponded with an agent named Mark. He helped me find out where to send a Global Entry Card that I found at Denver International Airport. Mark identified four different ways that I can return the... Leggi di più
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Scopri cosa dicono le persone
Meno di una stella non è possibile dare, altrimenti la darei. Nella concitazione del momento non mi sono accorto che il link proposto da google riportava a questa società inutile che mi fregato solo... Leggi di più
Plenty of empty promises, for which I had to pay $93. Absolutely shocking company to deal with. Zero communication, and of course, my lost items remain lost. I’m absolutely livid that not only was... Leggi di più
I had left my laptop back at Toronto airport on 4th August and reported to airport lost and found team. Immediately I've got prompt response and specially John had extended his best support to find ou... Leggi di più
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Promptly contact and courtesy defined…
Promptly contact and courtesy defined Joanne the representative that is handling my case
Joanna supported me during the call
Joanna supported me during the call. She build the trust to me. I am sure she will call me to let me know that she found my item
Scam organization
Scam organization that ask money for their services, but don’t deliver. There is robot commincation or no communication at all!
Be aware, the airport Lost and Found claims are free of charge and much more effective
Very helpful
After leaving my carry-on @ a shop John assisted me with my claim and was very helpful by getting additional information that was missing and needed for quick recovery.
Percy has outstanding customer service
Percy was very professional and gave me assurance that my claim and lost item were important.
Fast and efficient response from Maja
Fast and efficient response from Maja
I hope my list item can be found quickly
Thanks
So polite and encouraging about my lost…
So polite and encouraging about my lost item
Very professional and helpful
Maja was very understanding and…
Maja was very understanding and knowledgeable. She explained things very clearly and when I found them outside of the airport she was able to provide me a refund. I would give her 11 out of 10 excellent worker
Thank you John for assisting me with my…
Thank you John for assisting me with my inquiries promptly.
Lost item
Percy was very patient with me and very personable. Well done.
Friendly and respectful agent John…
Friendly and respectful agent John was very ready and eager to help
Mark has been absolutely wonderful! 👏🥳🤗
Mark has been wonderful! He called me immediately after I filed my missing iPhone report. He was extremely kind, professional, and competent. I cannot begin to express how much I appreciate his help and this service at Charles de Gaulle airport in Paris.
I got John on the phone line to help me, he took the time to check in real time for was very professional handling my questions.
I got John on the phone line to help me find out the status on my case, he was very attentive and listen to my questions to make sure that the information captured in the system was accurate. Still waiting for the item to be found.
Ecept for today with Mr
Ecept for today with Mr. Johnbert , Concierge n. 3, who was nice and helpful, after 7 days of chatting with AI I'm still waiting for an answer for a trolley lost in Frankfurt (and already found by LH aircraft people). The service is not worthing the fee they demand.
I appreciate the attention they gave me…
I appreciate the attention they gave me to my case
Mari was very helpful and provided a…
Mari was very helpful and provided a clear and concise explanation of the procedure to locate my lost item from the plane where I left it. I haven’t received the item yet, but am confident that it will be found and returned to me.
Janef was very helpful and explained…
Janef was very helpful and explained the process.
Joanne was a great help over the phone
Joanne was a great help over the phone. She listened to the details of my missing items and started the location process.
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