Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

AiDot lights are a game-changer for my Halloween haunt setup. The color range is rich—perfect for eerie purples, toxic greens, and blood-red strobes. I synced them with Alexa and DMX triggers for fl... Leggi di più

Valutata 5 stelle su 5

Installing my new Smart bulbs was a cinch, but the manual doesn't include pairing two in the same fixture. I used the chat to ask how to do this,but it was after five and the live support was already... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really appreciate a new lightbulb being sent to me so quickly after the first one did not work. However, these aren’t as reliable as some of the others that I have used like hue lightbulbs, but a chea... Leggi di più

Valutata 3 stelle su 5

I'm updating my review. My (Avast One) anti-virus does NOT let me go to AIDOT.COM saying it is a virus. I don't understand why that is or why the address seems to be a Trader Joe's. Anyway, I purc... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per l'illuminazione

Scritti dall'azienda

AiDot Enhance your home with the latest smart lighting technology. Browse our collection of smart light bulbs today and discover a new way to illuminate your space with style, convenience, and energy efficiency.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

282 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 87% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

wanted to return the product but they…

wanted to return the product but they wouldn't offer return

2 luglio 2025
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Risposta di Works With AiDot

We’re sorry to hear about your experience, and we apologize for any inconvenience caused. Your feedback is very important to us, and we’d like to help resolve this for you as soon as possible. Please feel free to contact our support team so we can assist you further.

Valutata 2 stelle su 5

Very slow in replying to you, not good customer service

Very slow in replying to you, I cannot connect my Wi-Fi smart security light and I done every their help pages surgest. I think it has a fault but they just don't reply.

20 giugno 2025
Non scritta su invito
Logo di Works With AiDot

Risposta di Works With AiDot

We’re sorry to hear about your experience, and we apologize for any inconvenience caused. Your feedback is very important to us, and we’d like to help resolve this for you as soon as possible. Please feel free to contact our support team so we can assist you further.

Valutata 1 stelle su 5

HORRIFIC CUSTOMER SUPPORT

First, I recommend you DO NOT BUY their pool vacuum and further... Stay Away from this Company! The device functions reasonably, except my battery was apparently bad, lasting only 5 - 10 minutes with each charge. I contacted cusomer service and they responded by having me jump though all kinds of hoops... delaying and not responding to the real issue. THEY DO NOT STAND BEHIND THEIR PRODUCT! I have received a half dozen emails over a couple of weeks now without resolution. Every time I do what they ask and they give me yet another task, including providing them with a detailed video of the product failing. I requested a return/replacement and they respond by having me jump through more hoops. They obviously have no intention of supporting this out-of-box failed product!

26 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Very easy to set-up

Very easy to set-up. The bulbs connected to my wifi in seconds, and that's 8 bulbs all at the same time. I also love the bluetooth wall mounted button as an option to turn the bulbs off / on. AiDot will be my go to bulbs going forward.

2 marzo 2025
Valutata 1 stelle su 5

Terrible tech support

Terrible tech support, took forever for anyone to get back with me and no one ever understood my questions no matter how many times I rephrased the question. No one ever contacted me back after last correspondence. The App was difficult to navigate especially with all the pop-ups. It seemed the App was more interested in selling something. I returned the product.

31 gennaio 2025
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Risposta di Works With AiDot

We sincerely apologize for the frustrations you experienced with our service. This is not the standard we aim for, and we’ve initiated additional staff training to ensure clearer communication and faster response times

Valutata 5 stelle su 5

Great Experience

great selection, site easy to use, great customer service, fast and efficient delivery. Have yet to install product but it looks impressive.

28 febbraio 2025
Non scritta su invito
Valutata 4 stelle su 5

work great

work great, very pleased. however it would be nice if they had zigbee or functionality to connect them to other devices such as home assistant

3 gennaio 2025
Valutata 5 stelle su 5

Great value

I was skeptical because of how low the prices are on sale but everything works great and arrived on time
The device pairs with the AiDot app very easily

2 gennaio 2025
Valutata 1 stelle su 5

Scammy...run away, don't walk

Worse than terrible. Spent $20 for a "lifetime subscription" to the pro version of the app, didn't work, and can't get my money back. Wish I had seen the thousands of terrible reviews, but Metaverse Labs must be using a bot to write 5 glowing reviews for every real one, resulting in a 4.4 rating.

23 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

No Automation & Not Compatible with Smartthings

There is no automation of control devices such as lights, switches, in other words everything that controls your home's environment. I have asked to add controlled devices to Aidot "automation" which is only compatible with security devices. That's been a year ago, so there will be no change. ALL of your competitors have home automation which is where I have been buying more product ... definitely NOT Aidot products. This system is NOT compatible with Smartthings. The lights I did purchase remain offline when they are online and controlled through the Aidot app. You may be great with security cameras and other devices, but are not good when it comes to true home automation. I know Aidot can't say otherwise. I'm done with this company. Another potential client LOST.

23 dicembre 2024
Non scritta su invito
Valutata 4 stelle su 5

Good devices with one main issue.

I have mainly purchased smart A19, R30, and a couple outlets. They are good for the most part. The only issue I have had so far is the R30s do not appear to be waterproof as I have had to replace a couple already that got moisture in them (they are outside). Besides that, they all work well with my Google Home.

1 novembre 2024
Valutata 1 stelle su 5

Aidot Smart Outlets - User Beware

Aidots' app format is horrible and not user friendly. Absolutely disgusted with the difficulty setting up a 'routine' (schedule) for my Aidot smart outlets. After trashing these, I will avoid this company in the future.

1 dicembre 2024
Non scritta su invito
Logo di Works With AiDot

Risposta di Works With AiDot

We are very sorry that our product did not satisfy you. If you encounter any difficulties in using the product, please do not hesitate to contact our support staff, we will definitely give you a professional and friendly solution

Valutata 1 stelle su 5

I would like to return

I would like to return. The hair got clogged up I am not happy with the performance
How can I return it for a refund

4 agosto 2024
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Risposta di Works With AiDot

We are very sorry that you were not satisfied with our product. If you encounter any difficulties in using the product, please do not hesitate to contact our support staff and we will definitely give you a professional and friendly solution, have a nice day.

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