Agora Business Publications LLP Recensioni 391

TrustScore 1.5 su 5

1,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

TOTAL SCAM - be extremely careful. I had no idea of charges or any subscription for HR Advisor Online. This is not clear and under no circumstances would I have signed up for this service and I have n... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Scammers. They send random invoices for some publications in the future and in the past. And we had nothing from them. Be careful where you click when doing health and safety research i suppose.

Valutata 1 stelle su 5

I have raised a formal complaint with this company as they are asking us to pay passed a cancellation instruction. Without dealing with my complaint I am told the circa £50 debt has been passed to... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Total Scammers. Downloaded a single Template then got billed because they sent "Subscriptions" via email that we never entertained or clicked on. Directors are umbrella companies not even based... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizi di informazione

Scritti dall'azienda

Since 2006, Agora Business Publications has been providing specialist information services to companies and the public alike. We are committed to bringing expert insight to our audiences - presented without unnecessary jargon or distracting adverts – that is focused on practical application in the real world.


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

391 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 71% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Superb support from Agora Business

Being essentially self-employed, it is reassuring that you have a team of experts that you can approach for clarification or advice on any subject. This supports my business in being able to provide the best advice to my clients. The themed articles with supporting checklists provide a backup to the advice being given.

8 giugno 2023
Non scritta su invito
Logo di Agora Business Publications LLP

Risposta di Agora Business Publications LLP

Good Morning Clive

Thank you for taking the time to leave us such a brilliant review.

We are delighted to hear that the resources we offer and our experts are such a massive help in allowing your business to provide the best service to your clients.

Kind Regards

Agora Business Publications LLP

Valutata 5 stelle su 5

There is always useful up to date…

There is always useful up to date advice and examples. Great service and easy to navigate.

8 giugno 2023
Non scritta su invito
Logo di Agora Business Publications LLP

Risposta di Agora Business Publications LLP

Good Morning Beth

Thank you for taking the time to leave us a 5* review.

We are delighted to hear that you find the information we provide so useful and easy to follow and allows you to keep up to date.

Yours Sincerely

Agora Business Publications LLP

Valutata 5 stelle su 5

Agora / HR Adviser Team - great customer service

The team at Agora / HR Adviser have always been helpful and knowledgeable when contacted with any query. The team also reply in a timely manner.

12 aprile 2023
Non scritta su invito
Logo di Agora Business Publications LLP

Risposta di Agora Business Publications LLP

Good Afternoon Liza

Thank you for taking the time to leave us a 5* review.

We are really pleased to hear that you find the information provided by our Experts as so helpful and you are happy with the response times.

Kind regards

Agora Business Publications LLP

Valutata 4 stelle su 5

Good information and regular updates…

Good information and regular updates keep me informed of any changes. lots of useful ideas and tips.

2 giugno 2023
Non scritta su invito
Logo di Agora Business Publications LLP

Risposta di Agora Business Publications LLP

Good Afternoon Karon

Thank you for taking the time to leave us a 4* review.

It is lovely to hear that the information we provide is keeping you updated and that you are able to use the tip and ideas in your daily work.

Kind Regards

Agora Business Publications LLP

Valutata 1 stelle su 5

Disgusting service - AVOID

Disgusting service very rude
Called me a liar because my HR manager was unavailable and then threatened to give business a bad review 😂

Best to avoid 🥴

18 maggio 2023
Non scritta su invito
Logo di Agora Business Publications LLP

Risposta di Agora Business Publications LLP

Good Afternoon Rebecca

Thank you for fetching this to our attention.

Please accept our apologies as this is very concerning to us. We do not expect our agents to behave in this manner. We take these comments very seriously and have addressed this across the sales team, however we would like to pin point the call so that we can look in to this further. If you can please contact us at cs@agorabusiness.co.uk we can discuss this with you further.

Thank you
Kind Regards

The Customer Service Team

Agora Business Publications LLP



Valutata 1 stelle su 5

Get a grip with your marketing.

Downloaded an e-book and they've started sending me invoices and debt recovery letters. Get a grip & into the modern era with your marketing. You're trying to do inbound marketing (which is generally offers freemium content) and then signing people up to a paper based invoice subscription service. Either make your downloadable HVCO free or add card details so people know exactly what they are signing up to. Yes, it might be in your terms but what you are doing is not totally clear and comes across as fraudulent.

12 maggio 2023
Valutata 1 stelle su 5

Fraudulent company

Fraudulent company - signing GP Practice's up without consent or a signed contract. Ask them to send me information as I was not willing to sign up over the phone. The next thing I know they have used the surgery email to sign us up without consent. They are now billing me for a service I have not used and am not even aware of!

Told them there is a problem and that we did not sign up, yet they have not frozen the account and are still billing me. Absolutely the worst company ever!!!!!

8 maggio 2023
Non scritta su invito
Logo di Agora Business Publications LLP

Risposta di Agora Business Publications LLP

Good Afternoon Puja

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

Agora Business Publications

Valutata 1 stelle su 5

Terrible company avoid at all costs

Terrible company. Signed up for a 'free' trial and didn't read the very small print. Suddenly received an invoice from them for £80. Spoke to them to explain that their sign yp process isn't clear and that I in fact hadn't realised that I signed up and hadn't accessed any of their materials. Was basically told tough tatties and forced to pay. I suppose holding people to ransom is one way of making money. Robbing bustards.

4 maggio 2023
Non scritta su invito
Logo di Agora Business Publications LLP

Risposta di Agora Business Publications LLP

Good Afternoon Mark

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

Agora Business Publications

Valutata 4 stelle su 5

A useful training session

A useful training session. This was helpful in laying out the timeline for managing underperformance. It had some good tips and useful information. However
I felt it focused more on the disciplinary process than on ways to help managers improve performance.

26 aprile 2023
Non scritta su invito
Logo di Agora Business Publications LLP

Risposta di Agora Business Publications LLP

Good Morning Jane

Thank you for taking the time to leave a 4* review.

We are really pleased to hear that you enjoyed the workshop and the information provided. We appreciate the feedback that you have provided and this has been passed across to the relevant department.

Kind Regards

Agora Business Publications LLP

Valutata 5 stelle su 5

Quick and professional response to H&S issues

Quick and professional response to any questions I have. Health and Safety Advisor booklets with guidance, and checklists, well presented, and always serve as a handy reminder.

26 aprile 2023
Non scritta su invito
Logo di Agora Business Publications LLP

Risposta di Agora Business Publications LLP

Good Morning Rod

Thank you for taking the time to leave us a 5* review.

It is great to hear that you find the information from our experts and our publications so useful.

Kind Regards

Agora Business Publications.

Valutata 5 stelle su 5

Agora keeps you updated

Agora keeps you updated.

I've been using their mazagine and other products for years, as they look and keep on top of issues or problems with indepth knowledge and easy to understand techinical articlues to support you.

20 aprile 2023
Non scritta su invito
Logo di Agora Business Publications LLP

Risposta di Agora Business Publications LLP

Good Morning James

Thank you for taking the time to leave us a 5* review.

It is lovely to hear that you have found the publications and the help and advise we provide as such a massive help for you.

Your Sincerely

Agora Business Publications LLP

Valutata 4 stelle su 5

Helpful H&S publication

A niche health and safety publication that is very helpful in allowing the inexperienced or "rusty" practioner to produce positive results from the guidance within it is, I feel, a little expensive to the subscriber. However, there is no faulting the information it contains and the assistance contained in the resource centre or the assistance from the professional helpline that comes with the publication that can allow the reader / user to improve the policies and procedures for the work they are engaged in.

17 novembre 2022
Non scritta su invito
Logo di Agora Business Publications LLP

Risposta di Agora Business Publications LLP

Good Afternoon Les

Thank you for taking the time to leave a 4* review.

We are really pleased to hear that you find the information provided in the Online Resource Centre and the Ask the Expert Email Helpdesk so useful and helpful and you are able to utilise this in your daily work.

We would appreciate it if you could please contact us to discuss further.

Kind regards

Agora Business Publications LLP

Valutata 5 stelle su 5

Templates and magazine

I found the broad range of document templates as well as the monthly magazines very useful for saving time and educating others.

1 marzo 2023
Non scritta su invito
Logo di Agora Business Publications LLP

Risposta di Agora Business Publications LLP

Good Afternoon Alan

Thank you for taking the time to leave us a 5* review.

It is lovely to hear that you find our resources so useful.

Kind regards
Agora Business Publications LLP

Valutata 5 stelle su 5

Offers great publications and level of service

My company has been subscribed to Agora for around 7 years now. When I took over as the companies Health and Safety officer 3 years ago and it was my first time in such a role, their publication 'Health and Safety Advisor' has been a massive help in keeping me up to date with advice, legislative changes, compliance, it also offers materials that allow me manage H&S monitoring across the company and takes in to account things I
I may not have considered. Their online resources offer great materials for monitoring H&S and its all included in the cost. The customer service has always been amazing and we have never had a problem with receiving our subscription. Invoicing and payment is simple and their costs remain reasonable at a time when most services are increasing their subscriptions by very large amounts, and there are no hidden charges or sudden hikes in cost.

I highly recommend them.

14 aprile 2023
Non scritta su invito
Logo di Agora Business Publications LLP

Risposta di Agora Business Publications LLP

Good Afternoon

Thank you for taking the time to leave us a wonderful 5* review.

It is brilliant to hear that you find the information provided in the publications and the Online Resource Centre is such a massive help and allows you to keep update with your daily work.

Kind regards
Agora Business Publications LLP

Valutata 5 stelle su 5

Always an interesting read

Always an interesting read with good, helpful advice

14 aprile 2023
Non scritta su invito
Logo di Agora Business Publications LLP

Risposta di Agora Business Publications LLP

Good Afternoon

Thank you for taking the time to leave us a 5* review.

It is lovely to hear that you find the publications and the advice so helpful.

Kind regards

Agora Business Publications LLP

Valutata 5 stelle su 5

Informative

Informative, detailed, up to date advice and information, that protects our employees and our business.

14 aprile 2023
Non scritta su invito
Logo di Agora Business Publications LLP

Risposta di Agora Business Publications LLP

Good Afternoon Kevin

Thank you for taking the time to leave us a 5* review.

It is brilliant to hear that you find the information we provide so detailed and allows you to keep updated and your business and employees protected.

Kind regards

Agora Business Publications LLP

Valutata 5 stelle su 5

Fantastic publication

Fantastic publication, has been really useful.

12 aprile 2023
Non scritta su invito
Logo di Agora Business Publications LLP

Risposta di Agora Business Publications LLP

Good Afternoon Peter

Thank you for taking the time to leave us a 5* review.

It is great to hear that you find our publications and the varied information within them so useful.

Kind regards

Agora Business Publications.

Valutata 5 stelle su 5

Environmental Duties - 7 building blocks for compliance

The content of the presentation was excellent, and put across in an easy to understand way.

29 marzo 2023
Non scritta su invito
Logo di Agora Business Publications LLP

Risposta di Agora Business Publications LLP

Good Afternoon Ian

Thank you for taking the time to leave us a 5* review.

It is excellent to hear that the you found the webinar content so useful and the information so easy to understand.

Kind regards

Agora Business Publications.

Valutata 5 stelle su 5

Rang to speak to them about a query on a subscription

Rang to speak to them about a subscription, spoke to a lady called Anne who was unbelievably helpful.

So often now customer service appears token and redundant. Not so here! Anne couldn't have been more useful and sorted all my (many) queries in just a few minutes with zero fuss and a lovely manner.

Highly recommended service 5* service.

28 marzo 2023
Non scritta su invito
Logo di Agora Business Publications LLP

Risposta di Agora Business Publications LLP

Good Afternoon Michael

Thank you for leaving us a fantastic 5* review.

It is brilliant to hear that you had such a positive experience with our Customer Service Team. We would be more than happy to help with any future queries you have.

Kind Regards

Agora Business Publications

Valutata 1 stelle su 5

The talk was very simple and I did not…

The talk was very simple and I did not glean any new information or find it useful.

28 febbraio 2023
Non scritta su invito
Logo di Agora Business Publications LLP

Risposta di Agora Business Publications LLP

Good Afternoon Rachel

We are really sorry to hear that you did not find the information in the webinar useful, feedback is very important to us and if you could please contact us at cs@agorabusiness.co.uk we would like to discuss this with you further.

Thank you
Kind regards

Agora Business Publications LLP

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più