Agora Business Publications LLP Recensioni 391

TrustScore 1.5 su 5

1,4

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

TOTAL SCAM - be extremely careful. I had no idea of charges or any subscription for HR Advisor Online. This is not clear and under no circumstances would I have signed up for this service and I have n... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Scammers. They send random invoices for some publications in the future and in the past. And we had nothing from them. Be careful where you click when doing health and safety research i suppose.

Valutata 1 stelle su 5

I have raised a formal complaint with this company as they are asking us to pay passed a cancellation instruction. Without dealing with my complaint I am told the circa £50 debt has been passed to... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Total Scammers. Downloaded a single Template then got billed because they sent "Subscriptions" via email that we never entertained or clicked on. Directors are umbrella companies not even based... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizi di informazione

Scritti dall'azienda

Since 2006, Agora Business Publications has been providing specialist information services to companies and the public alike. We are committed to bringing expert insight to our audiences - presented without unnecessary jargon or distracting adverts – that is focused on practical application in the real world.


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

391 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 71% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Valutata 1 stelle su 5

Scam.

Scam.
Keep sending me letters saying I owe them money.
I have never purchases anything from Agora Business Publications.
I have checked my emails for confirmation correspondence. NOTHING.
I now have a debt collection agency harassing me and my credit score has been impacted.

16 aprile 2024
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Risposta di Agora Business Publications LLP

Good Afternoon

Thank you for the review.

As discussed in our email correspondence your concern has now been resolved. We would appreciate if you would consider removing the review as per the resolution.

Best Regards
Your Agora Team

Valutata 1 stelle su 5

Like many have said you are scammers

Like many have said you are scammers.
I didn’t sign up for anything with you.
Nothing more to say

1 ottobre 2023
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Risposta di Agora Business Publications LLP

Good Morning

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

Agora Business Publications

Valutata 1 stelle su 5

Health Warning

Health Warning
Stay well away from this scamming company that has no morals and constantly lies. Play games to try and get money from people who look at their view site.
They also breach GDPR regulations. I will be contacting the information commissioner's office about them. There is no debt and they pass on personal information to a third party without permission. So-called debt collectors

10 aprile 2024
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Valutata 1 stelle su 5

DO NOT GO NEAR THE SUBSCRIPTION

DO NOT GO NEAR THE SUBSCRIPTION
I naïvely signed up to the subscription, I only reviewed one document and never accessed anything else. They wrote demanding a payment for over £185, as I registered with my work address they have constantly sent letters to my work address as well as the main reception of my work place. They have transferred the money I owe to a debt agency before I even knew about the debt. The cost of living at the moment is a struggle and have debt on priority bills and this is not a priority over them, this behaviour shouldn't be allowed, even my priority bills have been more reasonable to deal with and sent less harassing letters. This really needs to be stopped from trading, customer service is disgraceful.

1 aprile 2024
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Risposta di Agora Business Publications LLP

Hi Sarah

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Kind Regards

Your Agora Team

Valutata 1 stelle su 5

Do not even go near their website!!

Do not even go near their website!!!

I naively went onto their website and then receive a letter demanding money for something…. Not a scoobies what.

It’s bordering on harassment the amount of times they have contacted me. I’ve got legal advice and reported to trading standards- it’s appalling that they are allowed to do this

1 marzo 2024
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Risposta di Agora Business Publications LLP

Hi Rebecca

I am sorry that the terms of the offer were misunderstood when you placed your order.

The order form that we provide for all our online orders is a small paragraph and 5 bullet points detailing the terms of the offer with empty fields that must be completed in order to enter into the trial. The tick box is to confirm that the terms of the order are read and understood before proceeding into the agreement.

Filling your details into the order form and clicking to confirm that you have read and understood the terms of the offer is not misleading. You had full access to our information and we sent the documents ordered. We also sent a number of emails throughout the trial informing you of features and reminding you that the trial was ending.

As we did not receive a cancellation request this then became a full subscription as advised on the order form.

Yours Sincerely
Agora Business Publications LLP

Valutata 1 stelle su 5

SCAM

SCAM - avoid at all costs. You don't realise you are signing up to a SCAM and they will be charging you after the trial period.

25 marzo 2024
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Risposta di Agora Business Publications LLP

Hi Janine

It is unfortunate that you felt the need to place your dissatisfaction on Trustpilot.

The order you placed with us was honoured in good faith on the terms that you agreed to when placing the order.

The order form that we provide for all our online orders is a small paragraph and 5 bullet points detailing the terms of the offer with empty require fields that must be completed in order to enter into the trial.. The tick box is to confirm that the terms of the order are read and understood before proceeding into the agreement.

Filling your details into the order form and clicking to confirm that you have read and understood the terms of the offer is not misleading. You had full access to our information and we sent the documents ordered. We also sent a number of emails throughout the trial informing you of features and reminding you that the trial was ending.

We are in fact a legitimate business and have been running with thousands of happy customers for over 16 years. You were free to cancel any time, as are all our subscribers. If you didn’t feel that the material was beneficial within the free 30 days we just needed a cancellation from you.

Yours Sincerely
Agora Business Publications LLP

Valutata 1 stelle su 5

Took off my previous review total scam…

Took off my previous review total scam of a company please be aware
No it was not dealt with you conned me and threaten with court action I’m not the 1st person if you look at previous reviews your company is a total scam and should be stopped

10 novembre 2023
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Risposta di Agora Business Publications LLP

Hi Michelle

It is unfortunate that you felt the need to place your dissatisfaction on a review platform.

I can see that you have been in contact with our Customer Service Team and this issue has now been dealt with.

Kind Regards
Agora Business Publications LLP

Valutata 1 stelle su 5

This company is a scam

This company is a scam! harassed by debt collectors saying I attended a course which is untrue . DO NOT BECOME A VICTIM STAY WELL CLEAR OF THIS COMPANY

14 marzo 2024
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Risposta di Agora Business Publications LLP

Hi Tracey

Your review has come as a surprise to us as the only contact we have had from you was to request our payment information so that you could pay an invoice.

We would like the opportunity to discuss this with you, can you please contact our Customer Service Team at cs@agorabusiness.co.uk.

Kind regards
Agora Business Publications LLP

Valutata 1 stelle su 5

I am now being hounded and harassed…

I am now being hounded and harassed regarding a service I was unaware I signed up for! I explained the circumstances. No customer care, no understanding- they are now increasing the amount of money that I owe, knowing an oversight was made andI do not have the money- they are now threatening Debt Collection.

Please do not use this service!

11 marzo 2024
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Risposta di Agora Business Publications LLP

Hi Nicola

I am sorry to hear that you did not have the experience with us that you were hoping for.

I can see that you have been in contact with our Customer Service Team and this issue has now been dealt with.

Kind Regards

Agora Business Publications LLP



Valutata 1 stelle su 5

A BIG ZERO STAR FOR NO SERVICE…

A BIG ZERO STAR FOR NO SERVICE PROVIDED!! THEY ARE AMONG THE BIGGEST SCAMMERS. Please don’t visit the site, THEY ARE ABSOLUTELY UNSCRUPULOUS. Once they have any of your details they start billing you. I asked them to show me a signed contract I get an automated typed reply as below
I have reported them to FRAUD PROTECTION AND TRADING STANDARDS. I’ve also informed my lawyers. I have no intentions of paying their RANSOM DEMANDS!!
Seriously with all these negative reviews you would have thought they would change the way their work, Surprisingly not
I’ve posted on X and FB alerting people to the UNSCRUPULOUS WAYS!!
Also I have reported them to BBC watchdog. Strength comes in number, if you have been victims of this fraudulent company keep reporting them.
Also, note for the company if can send posted invoices why can’t you send a letter saying we are going to starting charging you, No!! That would be too easy for this FRAUDULENT COMPANY. Beware everyone do not even go on to their website!!!!

26 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

SCAMMERS

SCAMMERS
It is enough for you to pass through their website, and leave your details as requested for some free forms to be downloaded and then you get the invoice after a month. Where is the scam? Where is the catch? Simple, all the websites that have the intention to charge you will ask you for your card details, so you are aware that you will be charged at some point, no with these people, they would not ask you for your address, name, position and so on as otherways, no one will give his details to them. I have asked our solicitor and he said that are scammers who do not follow a standard policy, they have been reported to a trading standard and hopefully, legal action will be taken against them. DO NOT PAY ANYTHING, THEY MUST SERVE THE CASE TO THE TRIBUNAL FIRST, AND THIS WILL NEVER HAPPEN AS THEY ARE FRAUDULENT AND HAVE NEVER MADE IT VERY CLEAR TO YOU THAT YOU HAD TO PAY AT SOME POINT AS REQUESTED BY LAW

1 febbraio 2024
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Valutata 1 stelle su 5

Dreadful customer service

Dreadful customer service. Yet another bad review for Agora, seems to be a common theme for this company. I like others signed up for a months free trial for health & safety information. I realised the same day the publication was no use to me. Then I ended up with a £75 bill for a service that I didn't want. They claim to have emailed me to tell me that the months trial was coming to an end and I would be invoiced, but I can't find a record in my inbox or spam, just lots of marketing from them. I rang them and gave them the opportunity to credit me for the invoiced they declined. A company with this many poor reviews should be looking at their business model.

22 febbraio 2024
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Risposta di Agora Business Publications LLP

Hi Catherine

It is unfortunate that you felt the need to place your dissatisfaction on a review platform.

I can see from the email interaction between yourself and our Customer Service Team that you believed you had cancelled the 30 day free trial that you ordered within the free period. You also stated that you had been deleting the emails sent from us containing vital information regarding the trial. The first contact we received from you was two months after the trial ended. We have requested further information from you as to how and when the original cancellation was made so that we can back date the cancellation but we have not yet received this information. If you can provide this to us we will happily honour the original request.

Your Sincerely
Agora Business Publications LLP

Valutata 1 stelle su 5

I also feel like I’ve been scammed

I also feel like I’ve been scammed. I didn’t sign up for anything, I was just reviewing the website. Now I have an invoice for a service I’ve not used. I’ve tried to have a conversation with the company, but they insist I owe them the money!

Do not even look at their website … you’ll probably get charged.

19 febbraio 2024
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Valutata 4 stelle su 5

it was really down to earth …

it was really down to earth and could be related to
it was not full of jargon
it could be understood and in some cases it unfortunately reflected reality
my managers would learn from it

7 febbraio 2024
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Risposta di Agora Business Publications LLP

Hi Glenda

Thank you for taking the time to leave a 4* review.

We are delighted to hear that you enjoyed the webinar and that it highlighted issues that could be reflected on and learnt from by your managers. We would also appreciate any feedback - what can we do better to earn that 5th star from you? Please feel free to share your thoughts with us at cs@agorabusiness.co.uk.

Kind regards
Agora Business Publications LLP

Valutata 4 stelle su 5

Great course, practical advice.

Great course, easy to follow with really good practical advice. Bonus there was a group discount.

31 gennaio 2024
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Risposta di Agora Business Publications LLP

Good Afternoon

Thank you for taking the time to leave a 4* review.

We are delighted to hear that you enjoyed the webinar and found the practical advice so helpful. We would also appreciate any feedback - what can we do better to earn that 5th star from you? Please feel free to share your thoughts with us at cs@agorabusiness.co.uk.

Kind regards
Agora Business Publications LLP

Valutata 5 stelle su 5

Great publications

i'm with Agora for a few years now and must admit that their publications are amazing! full of very useful knowledge and updates. I can highly recommend them and I am glad I decided to subscribe.

10 gennaio 2024
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Risposta di Agora Business Publications LLP

Good Afternoon Alina

Thank you for taking the time to leave us a 5* review.

It is wonderful to hear that the information and updates provided in the publications are keeping you update to date and knowledgeable for the business and that you would happily recommend our service to others.

Kind Regards

Agora Business Publications LLP.

Valutata 1 stelle su 5

This is a scam 0 stars

This is a scam. I have been invoiced and referred to a debt collection agency for a service I did not want or use.
I have spoken to trading standards and they have advised me and others in this situation to ask the debt collection agency for the signed agreement. They will not have one as we did not sign for this service. You then need to write a letter of complaint to the debt collector and request that the debt is written off, you can also refer it to the ombudsman if required.
I’d highly recommend reporting to trading standards if you find yourself in the same position as me.

17 gennaio 2024
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Risposta di Agora Business Publications LLP

Hi Sarah

It is unfortunate that you felt the need to place your dissatisfaction on Trustpilot.

The order you placed with us was honoured in good faith on the terms that you agreed to when placing the order.
The order form that we provide for all our online orders is a small paragraph and 5 bullet points detailing the terms of the offer with empty require fields that must be completed in order to enter into the trial.. The tick box is to confirm that the terms of the order are read and understood before proceeding into the agreement.

Filling your details into the order form and clicking to confirm that you have read and understood the terms of the offer is not misleading. You had full access to our information and we sent the documents ordered. We also sent a number of emails throughout the trial informing you of features and reminding you that the trial was ending.

We are in fact a legitimate business and have been running with thousands of happy customers for over 16 years. You were free to cancel any time, as are all our subscribers. If you didn’t feel that the material was beneficial within the free 30 days we just needed a cancellation from you.

Yours Sincerely

Agora Business Publications LLP

Valutata 1 stelle su 5

Giving one star as no option to give a…

Giving one star as no option to give a zero! Absolute scammers. Do not give them any of your details. Total rip off offering a free health and safety template - it is not free. Trading standards told me not to pay them anything. I haven't so far. AVOID.
UPDATE Agora have responded and resolved this issue

16 gennaio 2024
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Risposta di Agora Business Publications LLP

Hi Pam

It is unfortunate that you felt the need to place your dissatisfaction on Trustpilot.

We can see that you have been in contact with us and we have reached a resolution that you are satisfied with. In view of this we would like you to reconsider your negative review.

Kind regards
Agora Business Publications LLP

Valutata 1 stelle su 5

Complete fraudsters

Complete fraudsters, download our free Health & Safety templates, wrong they are not free, read the small print.

15 gennaio 2024
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Risposta di Agora Business Publications LLP

Hi Alex,

The free download that you downloaded was a gift for ordering the 30 day free trial.

There is no small print. The terms of the offer are clearly stated at the top of the order form, in the email confirmation where you also found the free gift and multiple times throughout your trial.
It’s a shame that you did not read this information and cancel within the 30 day trial, because the outcome would have been much different.

Kind regards
Agora Business Publications LLP

Valutata 1 stelle su 5

Had a very bad experience with this…

Had a very bad experience with this company.

Advise all persons making enquiries to not complete any enquiry forms as this is taken as acceptance of services, which they charge and bill for even though nothing is used.
The onus is put on the persons making an online enquiry of the services provided, to cancel any enquiry or be billed.
In my opinion this is underhand tactics and should be banned.
Please be careful

20 novembre 2023
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Risposta di Agora Business Publications LLP

Hello Mark

I am sorry to hear that you mistook the order form for an enquiry form and you feel our tactics are underhand, this is not the case at all.

The order form that we provide for all our online orders is a small paragraph and 5 bullet points detailing the terms of the offer with empty require fields that must be completed in order to enter into the trail. The tick box is to confirm that the terms of the order are read and understood before proceeding into the agreement.
Filling your details into the order form and clicking to confirm that you have read and understood the terms of the offer is not misleading. You had full access to our information and we sent the documents ordered. We also sent a number of emails throughout the trial informing you of features and reminding you that the trial was ending.
The service is an initial 30 day free trial that does need cancelling if not required following the free period. This is made very clear on the order form, in the email confirmation and within the several follow up emails send within the trial.

Kind Regards
Agora Business Publications LLP

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