Agora Business Publications LLP Recensioni 391

TrustScore 1.5 su 5

1,4

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Valutata 1 stelle su 5

TOTAL SCAM - be extremely careful. I had no idea of charges or any subscription for HR Advisor Online. This is not clear and under no circumstances would I have signed up for this service and I have n... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Scammers. They send random invoices for some publications in the future and in the past. And we had nothing from them. Be careful where you click when doing health and safety research i suppose.

Valutata 1 stelle su 5

I have raised a formal complaint with this company as they are asking us to pay passed a cancellation instruction. Without dealing with my complaint I am told the circa £50 debt has been passed to... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Total Scammers. Downloaded a single Template then got billed because they sent "Subscriptions" via email that we never entertained or clicked on. Directors are umbrella companies not even based... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizi di informazione

Scritti dall'azienda

Since 2006, Agora Business Publications has been providing specialist information services to companies and the public alike. We are committed to bringing expert insight to our audiences - presented without unnecessary jargon or distracting adverts – that is focused on practical application in the real world.


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

391 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 71% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

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Valutata 3 stelle su 5

PC Knowledge & Windows Advisor of Limited Usefulness

Since Windows Advisor merged with PC Knowledge, I feel I am no longer part of its target audience. On the plus side, the publication is regularly and reliably delivered, is clearly presented, and does occasionally contain some interesting and useful information, particularly when it points you to various online resources. On the other hand much of what it contains is not only too elementary for my needs but often seems quite dated. Apart from one recent article dedicated to it, Windows 11 is barely mentioned, for example, and some still articles focus unduly on Windows 7 & 8. The latest version of Microsoft Office mentioned seems to be Office 2019. I'm left with the impression that this magazine is now recycling a lot of old material and is aimed at relative novices.

11 luglio 2024
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Risposta di Agora Business Publications LLP

Good Morning Eric

Thank you for taking the time to leave us a 3* review.

As one of our long-standing customers we are extremely sorry to hear that you feel that you are no longer part of our targeted audience for your subscription. Your comments regarding the content of the publications has been passed across to our Publishing Team, we accept all feedback whether positive or negative as it allows us to improve our service going forward.

We are pleased to hear that the publications are clearly presented and contain some interesting information and they delivered regularly.

Kind Regards

Your Agora Team

Valutata 3 stelle su 5

Cold Call nightmare but sorted with a phone call.

I have left a 3 star review on the following basis.
Although I do agree with all the reviews and the unexpected bills being sent after numerous emails and letters that were either binned, or marked as junk as I treated the initial call as a sales cold call.
After a certain trial time, they automatically enter you into a subscription service and rely on you cancelling this in time to avoid further bills.
Like me and so many others, every correspondence was going in the bin and so they would not have cancelled the trial or subscription, like me. I had an invoice for risk assessment and compliance subscription of £134.85.

I called them today and Nick was very helpful, and understood my problem, I remained calm although frustrated with the situation. Nick agreed and basically cleared the account down and no money was owed.
Bit of a pian but a good result in the end.

26 giugno 2024
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Risposta di Agora Business Publications LLP

Hi Chris

Thank you for your 3* review.

We are delighted to hear that when you contacted our Customer Service Team they were able to look in to this and resolve the issue for you with an amicable outcome.

Kind regards

Your Agora Team.

Valutata 1 stelle su 5

Agora Business Publications Scam

Hi,I like many others have had the misfortune to come across Agora Business Publications email scam,I have been charged £60 for a stream of useless emails,when I contacted the company they reduced it to £30 but have now passed my "debt" on to CCSCOLLECT who are hounding me for a total of £62,they are as much to blame as Agora Business Publications as they should have researched this company before they took on their debts.
Trading standards are aware of them as are Citizens Advice,hopefully it is only a matter of time before they are closed down.

18 luglio 2023
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Valutata 1 stelle su 5

Scammers

Scammers. My wife continues to receive threatening letters for services neither requested nor received. Watch out for the fake responses here. 'please send us your details so we can investigate ' Criminals is too nice a word..

15 giugno 2024
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Risposta di Agora Business Publications LLP

Good Afternoon

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

Agora Business Publications

Valutata 1 stelle su 5

Scammers

I have received a letter from a dept collection agency asking for payment from this company l have never dealt with this company or have taken out any free trial this will be reported to trading standard for trying to con me out of money be very careful of these scammers

3 giugno 2024
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Risposta di Agora Business Publications LLP

Good Afternoon

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

Agora Business Publications

Valutata 1 stelle su 5

SCAM COMPANY

SCAM COMPANY
They have just called my company and asked the person who is dealing with Health and Safety. Got my information from reception to send me another scam invoice. This way they get people's information. They forgot that they have already sent it.
Disgusting Scammers!!!!!!!!!!

7 giugno 2024
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Risposta di Agora Business Publications LLP

Good Afternoon

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

Agora Business Publications

Valutata 1 stelle su 5

Avoid at all costs or no cost

As most comments highlight, terrible quality downloads I would have been ashamed of drafting some of the content and unclear instructions on paid service going forward. Over 30 years in HSE Consultancy I have always been able to avoid such "less than honest" sites but cost me £19.95 to learn. Avoid.

22 maggio 2024
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Risposta di Agora Business Publications LLP

Good Afternoon

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

Agora Business Publications

Valutata 1 stelle su 5

Avoid! Avoid! Avoid!

Just a repeat of all that has been written before. They send invoices for services never requested to my home address using the wrong name, and claiming I'm a director of a business when I have no association. The debt collectors will be next. Never will I pay. Trustpilot reviews reveal the nature of this company

10 maggio 2024
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Risposta di Agora Business Publications LLP

Good Morning

It is unfortunate that you felt the need to place your dissatisfaction on a review platform.

I can see that you have been in contact with our Customer Service Team and this issue has now been dealt with.

Kind Regards

Your Agora Team

Valutata 1 stelle su 5

Dishonest crooks

Dishonest crooks. Stay away.
How they are still allowed to be trading , lord only knows!

8 maggio 2024
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Risposta di Agora Business Publications LLP

Good Morning

It is unfortunate that you felt the need to place your dissatisfaction on Trustpilot.

The order you placed with us was honoured in good faith on the terms that you agreed to when placing the order.

The order form that we provide for all our online orders is a small paragraph and 5 bullet points detailing the terms of the offer with empty required fields that must be completed in order to enter into the trial. The tick box is to confirm that the terms of the order are read and understood before proceeding into the agreement.
Filling your details into the order form and clicking to confirm that you have read and understood the terms of the offer is not misleading. You had full access to our information, and we sent the documents ordered. We also sent several emails throughout the trial informing you of features and reminding you that the trial was ending.

We are in fact a legitimate business and have been running with thousands of happy customers for over 16 years. You were free to cancel any time, as are all our subscribers. If you didn’t feel that the material was beneficial within the free 30 days, we just needed a cancellation from you.

Kind Regards

Your Agora Team

Valutata 1 stelle su 5

Do not even go near their website do not download!!!

Do not even go near their website!!!
I was apparently onto their website and then receive a letter demanding money for something…. Not an idea about what, never requested my card
Incredible the amount of times they have contacted me. I’ve got legal advice and reported to trading standards- it’s appalling that they are allowed to do this

2 marzo 2024
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Risposta di Agora Business Publications LLP

Good Afternoon

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

Agora Business Publications

Valutata 1 stelle su 5

SCAM

SCAM - PHISHING.
AVOID

30 aprile 2024
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Risposta di Agora Business Publications LLP

Good Afternoon

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

Agora Business Publications

Valutata 1 stelle su 5

Beware of Agora Business Publications LLP: A Shameless Scam Disguised as Health and Safety Support

I am utterly disgusted by my experience with Agora Business Publications LLP. They have demonstrated a level of deceit and incompetence that is beyond comprehension. Let me walk you through the nightmare that has been my interaction with this fraudulent company.

First and foremost, Agora claims to have sent me a barrage of emails—17 to be exact—regarding their so-called services. However, I can only account for receiving 5 of these alleged emails.

What's more appalling is their underhanded tactic of luring unsuspecting individuals into subscribing to their worthless publications. They shamelessly use health and safety as a guise to peddle their subpar materials. The free publication I initially signed up for turned out to be nothing short of a joke. It provided zero value to my consulting business and left me feeling utterly disappointed and cheated.

To add insult to injury, Agora Business Publications LLP has resorted to outright harassment tactics. Despite my explicit disinterest in their services, they have been bombarding me with payment demands sent directly to my registered address. It's clear they have no qualms about resorting to intimidation to extort money from their victims.

In hindsight, I deeply regret ever having engaged with this despicable company. Had I taken the time to research their reputation beforehand, I would have quickly discovered the myriad of complaints and warnings about their dubious practices.

In conclusion, Agora Business Publications LLP is nothing more than a den of scammers preying on unsuspecting individuals under the guise of providing health and safety support. I urge anyone considering their services to steer clear and avoid falling victim to their deceitful tactics.

26 aprile 2024
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Risposta di Agora Business Publications LLP

Good Afternoon David

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

Agora Business Publications

Valutata 5 stelle su 5

The best HR update in the UL

I have signed up a long time ago for a free trial and never went back. This is the best HR update that exists. Easy to understand language, all updates explained properly, a fantastic way to educate in the HR field (at a fraction of cost compared to other courses).

26 aprile 2024
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Risposta di Agora Business Publications LLP

Hi Kat

Thank you for taking the time to leave us a 5* review.

It is brilliant to hear that you find the services we provide to be such a fantastic help and we are able to keep you updated with your HR requirements in a language that you understand and at an affordable price for your company.

Yours Sincerely
Agora Business Publications LLP

Valutata 1 stelle su 5

This is a scam

This is a scam. I have been invoiced and referred to a debt collection agency for a service I did not want or use.
I have spoken to trading standards and they have advised me and others in this situation to ask the debt collection agency for the signed agreement. They will not have one as we did not sign for this service.
I’d highly recommend reporting to trading standards if you find yourself in the same position as me.
I have paid the debt so this does not impact my credit score but now I will take this to court without any doubts

25 aprile 2024
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Valutata 4 stelle su 5

Very useful monthly guide and update

I subscribe monthly to PC Knowledge and almost always find something useful which I didn't previously know. As a "non techy", this is so valuable. The helpdesk for subscribers has got me out of a difficult spot more than once too.

24 aprile 2024
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Risposta di Agora Business Publications LLP

Hi Alan

Thank you for taking the time to leave us a 4* review.

We are delighted to hear that your subscription has been such a massive help when you have needed assistance with PC issues. We would also appreciate any feedback - what can we do better to earn that 5th star from you? Please feel free to share your thoughts with us at cs@agorabusiness.co.uk.

Yours Sincerely
Agora Business Publications LLP

Valutata 5 stelle su 5

Excellent HR support

Excellent professional service

1 febbraio 2024
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Risposta di Agora Business Publications LLP

Good Afternoon

Thank you for taking the time to leave us a 5* review.

We are delighted to hear that you enjoyed the Webinar and the information provided and hope you can utilize this within your company.

Yours Sincerely
Agora Business Publications LLP

Valutata 1 stelle su 5

DO NOT USE THIS COMPANY

Reluctantly giving them 1 star, which is not deserved but couldn't give zero. My experience mirrors exactly that of all the others giving one star. A scamming company asking me to pay money for a produce I have not signed up to or received.

Hounded to pay money, told them I had not requested or had services. Now with a debt collection agency, who incidentally I cannot speak to are threatening me with action!

I have asked to speak to a senior manager at Agora, no reply. I have requested the MD to contact me on Linkedin, I am not holding my breath.

Absolutely terrible service when trying to tell them I have not subscribed to their service, just stopped short of calling me a liar. I run a software company that has nothing to do with any of their publications so would not sign up to them.

Next step is to take the information to the Information Commissioners Office, Trading Standards, Fraud Department, Police and anyone else that will listen to me to see how we can stop organisations like this SCAMMING people.

22 aprile 2024
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Valutata 1 stelle su 5

Worst of the worst!

Worst of the worst!

Like most people have already stated, scammers!!!!

They have been chasing me for a membership I never signed up to, and awful business, looking at their site it is a joke cheap and goes with their employees who have awful customer service.

I will be sure to pass on my experience to my HR Network.

22 aprile 2024
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Risposta di Agora Business Publications LLP

Hi Karl

It is unfortunate that you felt the need to place your dissatisfaction on Trustpilot.

The order you placed with us was honoured in good faith on the terms that you agreed to when placing the order.

The order form that we provide for all our online orders is a small paragraph and 5 bullet points detailing the terms of the offer with empty require fields that must be completed in order to enter into the trial.. The tick box is to confirm that the terms of the order are read and understood before proceeding into the agreement.

Filling your details into the order form and clicking to confirm that you have read and understood the terms of the offer is not misleading. You had full access to our information and we sent the documents ordered. We also sent a number of emails throughout the trial informing you of features and reminding you that the trial was ending.

When a customer queries an account our Customer Service Team will reply with all of the facts about the subscription and give clear information and always in a helpful, polite and respectful manner.

Kind Regards
Agora Publications

Valutata 1 stelle su 5

Disgusting Experience

I had a disappointing experience with Agora Business Publications LLP. Their website promises valuable information and documents that you can use, and advertises a one-month free trial. I signed up without providing any payment details—no credit card or direct debit—as I assumed that access would simply end after the trial if I did not confirm continuation.

Unfortunately, I was never able to access any of the promised resources. Instead, I was overwhelmed by a barrage of marketing emails. To make matters worse, I recently received an invoice for £79.00. When I contacted customer service to cancel everything and clarify that I had never agreed to continue the service or make any payments, they were unhelpful and still charged me £19.95 for services I never accessed.

My advice is to steer clear of this company and avoid any offers or free trials they provide. They seem to operate in a way that borders on scamming, legally speaking. I regret not checking reviews on Trust Pilot beforehand. Stay away from Agora Business Publications LLP.

19 aprile 2024
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Valutata 1 stelle su 5

SCAM SCAM SCAM !!

SCAM SCAM SCAM !!!
Avoid !!!
I got sent a bill from these people that I had not even signed up for !!! I sent them an email explaining I had not signed up for this and they sent me another bill including a late payment cost !!!
I’ve reported them to training standards !!

1 marzo 2024
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Risposta di Agora Business Publications LLP

Good Afternoon Elly

Thank you for your feedback

We are unable to locate any contact except for the cancellation request. We can confirm that we received your payment and the account has now been closed in full.

Kind Regards
Agora Publications

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