Agora Business Publications LLP Recensioni 391

I encountered "Care Quality Matters Online" while searching for CQC guidelines, only to realize later that this was not an official CQC resource but a third-party company with misleading branding. I never intended to subscribe to any paid service, but the company claims I agreed to a trial that supposedly turned into a subscription without clear notice.

I never received a trial confirmation or any resources, just an unexpected invoice demanding payment. After researching, I found numerous similar complaints from people feeling scammed by this company’s practices. Nearly 63% of reviews on Trustpilot rate them at 1 star, and many describe being charged without full understanding of the terms.

If you’re considering this service, be very cautious. In my experience, this feels like a trap that plays on confusing consumers into thinking they’re accessing CQC resources when they’re not. I’m sharing my experience to warn others and hopefully encourage this company to adopt more transparent and ethical practices.

Shame on you if you work for Agora Business Publications. They cold call you, offer a free *ahem* "trial" of a magazine about health & safety then you start receiving invoices. I asked them to not call the business I work for again, and yet they would still call again - this exact story has occurred in TWO different businesses that I've managed operations for.

Really genuinely bad business practice. I don't believe they think of themselves as scammers, or as semi-fraudulent. And maybe the £55 magazine even has some useful stuff in there.

But this cold call free trial practice is just foul. And they're completely aware how unpopular it is, and how bad it is at creating any kind of goodwill amongst the public. So that does make me rethink whether they're aware that they're engaged in scammy practices.

There are few businesses I'd rate as 1 star - this one is definitely a winner of this award.

100% a scam, I received a letter to my mums house (which has no connection to any business I own).

Never heard of them before this “invoice” in the post. They didn’t even get a correct company name on the “invoice”, they’ve also invoice for “posting” dates in the future.

Think they are chancers but scary how much information they can find out about you.

Not a great experience with this company and pleased to cancel my membership.

Very Bad Expericne. Never trust on this kind of organization. No option for 0 star. I can give ranking in minus. Government should applied band on this kind of company.

If you have a subscription with this company and you decide to cancel. Be prepared for them to threaten you you with the bailiffs for none payment.
I cancelled my subscription, emailed and spoke to a member staff, despite doing all this I get accused of being a liar and threatened with legal action.
The worst customer service I have ever experienced. Be aware, be very aware before you commit.

Had an unsolicited call from Ms Parker today, demanding to speak with the person responsible for H&S in the organisation... cold call vibes! Very rude and dismissive. Refused to tell me the nature of the call. Curious, I had a look at their website and reviews on Trustpilot - glad I did!

Looked on site and now they send bills for service never used. After first bill I sent them an email that states to cancel and not to contact me again ( I still have this as proof ). Also now getting bombarded with emails I do not want and have no use to me.
Now been sent a collections notice by a recovery company. I have paid the recovery company and have now taken legal advice for miss selling and fraud.
I will also send to trading standards if any more bills arrive as the email states to cancel any subscription if one was set up as I was misled by the advert.
Bad encounter, I would not recommend the company, stay well away.

BE AWARE

Very smart scammers!!!!! Stay away at all costs !!!!! I got caught by them so be warned

COMPLETE SCAMMERS
WE HAVE SIGNED UP FOR NOTHING AND YET THEY INVOICE FOR FEES.

Awful and very stressful business. I do not recall signing up and I haven't received any documentation. I spoke with their customer service, which is only open part time. I asked for details on what I had signed up, they couldn't tell me, I asked if they could share what I had downloaded, they couldn't tell me. The irony is the information that I could have wanted, I have access to though my professional body, therefore would have negated having this anyway, as this from what I can make out is very basic generic content from other users.

I know have been sent a letter saying my debt has been passed to a collection agency. And yet, I still have no confirmation that I signed up or downloaded any resources. It is scary that you can be signed up this way and unlike any other subscription services, where you have to provide card details, so you know what you are signing up for after a free trial - this apparently you do not. It is very concerning that when you call and dispute this, you are told you have to pay. I have made an appointment at my Citizens Advice Bureau, with a view of referring through to Trading Standards. I do not want my credit rating impacted by a scam.

Yet another company who asks you to sign up and then charges if you don't cancel in time

Signed up for a free template to then be continually sent invoices and now letter passing my debt to an agency. I don’t have authority to undertake a subscription on behalf of my employer and would not knowingly have signed for this.

COMPLETE SCAM! Do not trust this company, it is under investigation by The Trading Standards Directive. About time too!

Scam Scam

Scam they said I have signed up free trial which i never even agreed to and then have since proceeded to send me letters asking for money for a product i never singed up for or wanted.and now they are requesting for an additional which is late payment fee

as mentioned with every other review below they rang and set me up with a free trial which i never even agreed to and then have since proceeded to send me letters asking for money for a product i never singed up for or wanted. the replies from other reviews saying they are surprised by this experience is clearly rubbish they know exactly what theyre doing.

DO NOT SIGN UP FOR THEIR FREE TRIAL OR ANY PUBLICATIONS!!!!

As evident from numerous reviews, this business has automatically enrolled me in their paid memberships and used my official address without my consent to send invoices. Despite my efforts to dispute this, they have only offered to reduce the amount owed, rather than fully resolve the issue. I have never used their service, and my consent for this enrollment was not explicitly obtained, which is a violation of GDPR. Therefore, I will be raising a formal complaint with the ICO and the Ombudsman.

This company is a scam. They send you an appalling product that is supposed to be free. They then charge you £100 plus for it, sending endless e mails.

They are con artists. I know that they will simply say I haven't given them enough info to respond in the response to this. It is a shame they didn't respond when they had all my details and countless e mails.

Customer service is the worst I have ever heard of.

This company should be avoided at all costs

WARNING - this company encourages people to sign up with a FREE downloadable Mental Health Adviser pack, which automatically plays into the hands of those of us who want to do the best for our company and support others. They do not ask for payment details but automatically enrol you onto their system without making it clear and then send a bill for over £160.00!!! via email and post!! Very untrustworthy way to conduct business and I would highly recommend spreading the word to steer clear!!

In response to your reply Agora - I have added this review to help other people to avoid getting caught in the trap. I have now paid your bill as it seems like there was no other option to stop the email and postal correspondence with admin charges. I did not find your correspondence in any way 'amicable'.

Avoid at all costs. This company uses deceptive sales and marketing techniques. Like many others, my partner has been subject to nothing short of harassment over what Agora perceive to be unpaid debts amounting to around £60. The "debt" is not legal and the company uses intimidating tactics to try and reclaim money that is not due. This, despite my partner never using the service/product, speaking to one of the representatives to cancel the service/product and being told it was all sorted. Notwithstanding, the barrage of subsequent demands and letters, and the complaint raised against the company, Agora decided not to deal with the complaint and instead appear to have sold on the "debt" to a third party to continue the harassment. Judging by the reviews on here we are by no means alone in our experience. To this end, other people who have had, or are going through this experience, please send your evidence to "peoplevsagora" at Google Mail these, with your authorisation, will be compiled and presented to a third party that the matter has reported to.

To all those who are thinking about using this product/service, I suggest you think long and hard.