Agora Business Publications LLP Recensioni 391

TrustScore 1.5 su 5

1,4

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Valutata 1 stelle su 5

TOTAL SCAM - be extremely careful. I had no idea of charges or any subscription for HR Advisor Online. This is not clear and under no circumstances would I have signed up for this service and I have n... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Scammers. They send random invoices for some publications in the future and in the past. And we had nothing from them. Be careful where you click when doing health and safety research i suppose.

Valutata 1 stelle su 5

I have raised a formal complaint with this company as they are asking us to pay passed a cancellation instruction. Without dealing with my complaint I am told the circa £50 debt has been passed to... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Total Scammers. Downloaded a single Template then got billed because they sent "Subscriptions" via email that we never entertained or clicked on. Directors are umbrella companies not even based... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizi di informazione

Scritti dall'azienda

Since 2006, Agora Business Publications has been providing specialist information services to companies and the public alike. We are committed to bringing expert insight to our audiences - presented without unnecessary jargon or distracting adverts – that is focused on practical application in the real world.


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

391 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 71% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Valutata 1 stelle su 5

Another victim of this scam over 320…

Another victim of this scam over 320 reviews all saying the same being sent invoices and debt collectors for a subscription they didnt want or subscribe to. How many more people are affected. It seems this business spends all its efforts sending invoices and debt collectors and replying to reviews claiming you subscribed and didn't cancel. It is normal when you subscribe to a free trail you provide your payment details and if you forget to cancel payment is taken. These payments are protected and regulated by Financial Conduct Authority under Payment services regulations 2017. Why do this company not take payment detail? Because the consumer would be protected and would be refunded and this scam to get money out of innocent people who don't want your subscription and never did would be stopped. Rather than focus on developing a service that people might actually want to subscribe to. This company seems to focus on hounding what were potential customers for money for a service that they decided was not suitable or worth a paid subscription. Disgusting way to treat anyone let alone potential customers. Which begs the question how much are this company making by persuing non subscrbers v those who paid.

14 aprile 2025
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Risposta di Agora Business Publications LLP

Good Morning

Thank you for your feedback.

I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,
Your Agora Team

Valutata 1 stelle su 5

A scam

I haven’t received any services or advice from this company. I was browsing on the internet and I have today paid £138 for services and debt collection fees. I’m a seriously sick person with severe Parkinson’s disease and serious heart problems. This situation has caused me so much grief after receiving demand after demand for payment and now a threat to take it further by the debt collection agency. If I weren’t so ill I would have taken it much further. Please don’t use this company. A definite SCAM.

6 settembre 2024
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Risposta di Agora Business Publications LLP

Good Morning

Thank you for your feedback.

I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,
Your Agora Team

Valutata 3 stelle su 5

BE CAREFUL!

Out of the blue we got an invoice in the post for £99.80 for Health & safety adviser online subscription. We had no clue why so I rang Agora business publications LLP and spoke to Neil. I asked why we had been sent the invoice and Neil said my husband had signed up for a free trial and then not clicked on the email to either keep or cancel the trial. My husband wasn’t even aware he had done this. I told Neil we hadn’t had any emails so Neil tried to send me an email while I was on the phone but he said it wouldn’t send. After this he accepted we hadn’t had the emails and cancelled our subscription and invoice.
I initially left 1 star on my review and said Agora were scammers which was our initial view after getting the unexpected invoice out of the blue. I have now changed this to 3 because thanks to Neil the issue has been resolved to our satisfaction. I think Agora need to look at the way they handle their free trials because an awful lot of people seem very unhappy getting billed by your company.

17 aprile 2025
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Risposta di Agora Business Publications LLP

Good Afternoon Sally

Thank you for taking the time to update your review.

We are unaware of people circumstances regarding the subscriptions until we receive contact. Our Customer Service Team are experienced in assisting our customers and dealing with any issues. Thank you for your comments regarding how Neil dealt with your concerns we will ensure the feedback is passed across to him.

Your feedback about our processes will also be passed across to the correct team.

Yours Sincerely,
Your Agora Team

Valutata 1 stelle su 5

Complete scam

Complete scam. I didn't sign up for any paid service or subscription and now they are billing me for £100 per year. Sorry I didn't sign any contract, I didn't sign up for a paid service. Time to report you to trading standards.

Following on from this:
I have raised a case with Trading Standards through citizens advice which provide free legal support and I have raised an Action Fraud Complaint. All parties are aware of multiple complaints against Agora Business.co.uk

15 aprile 2025
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Valutata 1 stelle su 5

Exactly the same scam as previously…

Exactly the same scam as previously mentioned. Will be reporting to trading standards. Do not fall for their bullshit.

6 aprile 2025
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Risposta di Agora Business Publications LLP

Good Morning Simon

Thank you for your feedback.

We received an order from you on our website for a 30-day free trial.

The order form contains 5 bullet points where we clearly advise that you are signing up for a 30 day free trial that needs cancelling if not required after the time period, before submitting the order you have checked the box to confirm that you had Read and Accepted the Term and Conditions. We honored the order we received providing you with full access to our services. As we did not receive a cancellation request until after the trial period had finished this rolled in to a full subscription.

I would like to offer reassurance that we are a respected and legitimate publishing company with thousands of happy subscribers to our numerous publications.

As advised previously, you accepted a 30-day trial and as no cancellation was received within the trial period, a paid subscription has commenced.

The terms and Conditions were provided within our confirmation email.

Yours Sincerely,

Your Agora Team

Valutata 1 stelle su 5

This companny is a scam

This companny is a scam, we are a Care Provider and did not sign up with them. I got an invoice of £49 and then a debt collection of £62. Please stay away from them. They need to be brought to justice and all funds refunded with compensation. I will be chasing this up.

25 marzo 2025
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Risposta di Agora Business Publications LLP

Good Morning Elvis

Thank you for your feedback.

We received an order from you for a 30-day free trial of our Care Quality Online.

All our online orders are a small paragraph and 5 bullet points detailing the terms of the offer with empty require fields that must be completed in order to enter into the trial. The tick box is to confirm that the terms of the order are read and understood before proceeding into the agreement.

We sent several emails confirming the order, outlining the features and reminder emails to notify you that the trial is coming to an end.

As we did not receive a cancellation request this then became a full subscription as advised on the order form.



Yours Sincerely,

Your Agora Team



Valutata 1 stelle su 5

Another victim of this scam!!

Another victim of this scam!!
Input my details to download a ‘free resource’ and apparently signed up to a subscription, which I only found out about when they started sending me invoices. When queried with them they forwarded the email they supposedly sent me which I can’t find in my inbox - all very suspicious. Now apparently I owe them £209 even though I actually only received 2 of their HR Adviser Online emails at £79.80 each. Seems like they are balancing on an extremely fine line between legal and illegal!

7 marzo 2025
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Risposta di Agora Business Publications LLP

Good Morning

Thank you for your feedback.

I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

Your Agora Team

Valutata 1 stelle su 5

Another vote for scam

Another vote for scam. I have no recollection of signing up for a ‘free trial’. Have only ever received one email from them stating I would be sent another email with details how to log on….. this never arrived. Only became aware when an invoice arrived I the post. Then another….They are using a mixture of my private and business email/ address so this is also suspicious.

10 marzo 2025
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Risposta di Agora Business Publications LLP

Good Morning Emma

Thank you for taking the time to leave your review.

We believe that our Customer Service Team has been in contact with you and this has been resolved to your satisfaction.

Best Regards
Your Agora Team

Valutata 1 stelle su 5

This company is a scam and is looting…

This company is a scam and is looting money by trapping readers in their subscription. I only filled out the form and invoiced twice. They are committing fraud with what they're doing.

20 febbraio 2025
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Risposta di Agora Business Publications LLP

Good Afternoon Dinesh

The order form that we provide for all our online orders is a small paragraph and 5 bullet points detailing the terms of the offer with empty require fields that must be completed in order to enter into the trial. The tick box is to confirm that the terms of the order are read and accepted before proceeding into the agreement.

We also sent a number of emails throughout the trial informing you of features and reminding you that the trial was ending.

As we did not receive a cancellation request the subscription became chargeable as per the Terms of the Offer.

Best regards,
Your Agora Team

Valutata 1 stelle su 5

Agora Business Publications LLP

I too have been subjected to a Scam by this company. They claim I signed up for a Free Trial followed by the automatic enrolment to a subscription service offering Health and Safety Advisors online. Their details contain a mix of my work address and my personal home address. I have contacted them but they insist I signed up for this service, which I did not. They are now sending me invoices for £79.80, £83.00 and £99.00 for digital services they claim I have had. I have contacted them and they have agreed to close the account but not clear the outstanding invoices for services I have no recollection or records of asking for, I did not want and do not want. I have today reported it to Trading Standards through the Citizens Advice Website.

This is clearly a scam where they have obtained my work and personal details. DO NOT ENGAGE WITH THIS COMPANY.

15 febbraio 2025
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Valutata 5 stelle su 5

Hi this is just a responce to other…Maybe its you and not them !!

Hi this is just a responce to other people slagging the company off , I like many took advantage of the free offer and within the trial period unsubscribed . However I mispelt the email addrress and started getting invoices which was correct in the eyes of the law , I was away for a while and returned to several more invoices so gave them a Call a lovely mad called Neil asked me to send a copy of the undelivered email which I did and hey presto the account was scrapped no more invoices and no more stress .
Check you have not mispelt the email address as its not advisor its adviser.....

31 gennaio 2025
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Risposta di Agora Business Publications LLP

Good Afternoon Andy

Thank you for taking the time to leave us a 5* review.

We would like to thank you for your comments and support and we are delighted that we were able to resolve your issue. If you need anything further please do not hesitate to contact us.

Yours Sincerely,

Your Agora Team

Valutata 1 stelle su 5

Scam

We recieved a telephone call from this company and they sent free copies then we recieved a bill.
We have not signed anything or agreed to anything.

29 gennaio 2025
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Risposta di Agora Business Publications LLP

Good Morning

Thank you for your feedback.

I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

Your Agora Team

Valutata 1 stelle su 5

SCAM COMPANY BEWARE!!!

SCAM COMPANY BEWARE
recieved a £79.80 bill & have never heard of the company!!! Same as everybody else!!

18 gennaio 2025
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Risposta di Agora Business Publications LLP

Good Afternoon Michael

It is unfortunate that you felt the need to place your dissatisfaction on a review platform.

The order you placed with us was honoured in good faith on the terms that you agreed to when placing the order.

The order form that we provide for all our online orders is a small paragraph and 5 bullet points detailing the terms of the offer with empty require fields that must be completed in order to enter into the trial. The tick box is to confirm that the terms of the order are read and understood before proceeding into the agreement.

You had full access to our information and we sent the documents ordered. We also sent a number of emails throughout the trial informing you of features and reminding you that the trial was ending.

We are in fact a legitimate business and have been running with thousands of happy customers for over 16 years. You were free to cancel any time, as are all our subscribers. If you didn’t feel that the material was beneficial within the free 30 days we just needed a cancellation from you.

Yours Sincerely,
Your Agora Team


Valutata 1 stelle su 5

Scam - Subscription disgusted as Free Resources

I accidentally clicked on a "Free Resources" link and received an invoice for four copies of a health and safety newsletter. Nothing has ever been downloaded by me, and the free resource that was meant to be emailed to me had nothing to do with my search.
A fraudulent business that needs to be looked into!

03/02: In response to the reply, I have already been emailing yourselves at the email below. You have not responded to my last email on the date of this review.

17 gennaio 2025
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Risposta di Agora Business Publications LLP

Good Morning

Thank you for your feedback.

I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

Your Agora Team

Valutata 1 stelle su 5

I accidentally clicked onto this…SCAM BEWARE

I accidentally clicked onto this website looking for resource.
Straight away i received an invoice.
I gave this company lots of opportunity to sell me the product and they still failed to provide me with what the company offered and what my subscription was for before completing this review.
I was just sent a link to the site....
I recently got threatened with debt recovery letters, so i had no choice other than pat the invoice. Very poor company, nothing relevant and complete SCAM and reported trading standards.

13 gennaio 2025
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Valutata 1 stelle su 5

HR information incorrect

The HR information that was downloaded as part of the free trial was wrong, among others it included information regarding flexible working that wasn't reflective of the current legislation. I highlighted concerns, got no response. I advised I would not be paying for the service as it the information provided was inaccurate. They ignored again then sent debt collection letters. Absolutely avoid HR support as if you have no experience in the sector you could easily provide misleading information or take incorrect action based on the information this company is sharing

30 giugno 2024
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Risposta di Agora Business Publications LLP

Good Afternoon Stephanie

I am sorry that you felt the need to post your dissatisfaction on a review platform.

We did not receive any emails raising any concerns about the inaccurate information, on investigating further, we can see that we have responded to all of your emails, and these emails referenced the fact that you did not receive a password reset, however we advised you that you had not created the personal log in therefore the link would not work.

If you can forward your emails regarding the content to cs@agorabusiness.co.uk we can look into the reason why these were not received and address any point regarding the content.

Yours Sincerely,

Your Agora Team

Valutata 1 stelle su 5

An invoice out of the blue

Just received an invoice out of the blue for £79.80, for 4 months of:
* Latest digital publications
* Ask the experts email helpdesk
* Online resource centre

No one at our business had never heard of 'Agora Business Publications - Health and Safety Adviser Online' before we received the invoice. No-one has signed-up or agreed to anything with this company. No services have been received and no evidence of any agreements or services have been provided.

SCAMMER

11 dicembre 2024
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Risposta di Agora Business Publications LLP

Good Morning

Thank you for your feedback.

I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

Your Agora Team

Valutata 1 stelle su 5

Scammers do not click on any of their…

Scammers do not click on any of their links.

11 novembre 2024
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Risposta di Agora Business Publications LLP

Good Morning

Thank you for your feedback.

I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

Your Agora Team

Valutata 1 stelle su 5

Awful Scammers

Awful Scammers, be wary.

Our review is exactly the same as Joanna MacLennan's below.

We have never signed up to their services and the member of staff they tried to invoice doesn't deal with anything on the business side of things either.

These people or the people they have trying to sell their products sign people up without their consent or in our case without even speaking to anyone with the authority to do so.

11 novembre 2024
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Valutata 1 stelle su 5

On 5th November 2024

On 5th November 2024, I received a reply on Trust pilot from Agora Business publications and they claimed that I placed an order from them and honoured in good faith on the terms that I agreed to when placing the order.
I deny your false assertion that and I quote from your trust pilot reply " The order you placed with us was honoured in good faith on the terms that you agreed to when placing the order.
When I started to receive emails from your company I saw them as usual emails scam therefore I did not reply until your company started asking me for payment.
If you are a legitimate company then you need to have a hard look at you trust pilot reviews and change the ways you use to get customers. Because you need contracts with customers before an order is placed. Example what I know is that when I placed an order with any service company, they always ask for bank details to make it a legal binding contract.

5 novembre 2024
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