Response time was great from bank to wallet but the transfer from wallet to CAD Interac account took longer this time; not typical of Africhange, thankfully. Would have scored Excellent (5 star) but f... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Opening account in Nigeria is too cumbersome. On 8/10/2026 I tried to open an account. After 2 days, I was asked to provide my bank statement which I provided yet the account is not available. I forwa... Leggi di più
L'azienda ha risposto
Overall, I find your services satisfactory. Your awesome website and mobile app, plus your quick and effective resolutions of the few tickets I raised earned your team the five stars rating fro... Leggi di più
L'azienda ha risposto
Very prompt in remittance of funds. However my money that was stalked ( $2 - I admit not a lot) still remained in my account and the system has not allowed me to use it up even when I have more than... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizio di trasferimento di denaro
- anche in
- Istituto finanziario
- Servizi finanziari alternativi
- Servizi finanziari non bancari
Scritti dall'azienda
Africhange is a trusted cross-border payments platform designed to make sending and receiving money between Africa and the rest of the world fast, secure, and affordable. We empower individuals and businesses to move money seamlessly with competitive exchange rates, low fees, and reliable delivery. Our mission is to eliminate the stress and high costs of international transfers. Through our easy-to-use app, users can convert currencies, pay bills, and manage wallets, whether supporting family, paying tuition, or handling business payments. We prioritize transparency with no hidden charges; you’ll always see the exact amount your recipient receives before you commit. Your security is our top priority, backed by advanced technology and strict compliance standards. Our dedicated support team is always ready to assist. For questions or feedback, contact us at support@africhange.com or via our official in-app support. Africhange is your financial bridge connecting people and opportunities across borders.
Send money globally, fast and secure
Scritti dall'azienda
- Join thousands choosing Africhange today, transfers made easy.
- Send money across borders with speed, ease, and confidence using Africhange. Enjoy smooth, reliable transfers designed for your everyday needs, whether supporting loved ones or making important payments. With competitive rates and a seamless experience, moving your money is simple. Join thousands who trust Africhange for fast, dependable global transfers that work.
Refer and Earn!!!
Turn your transfers in rewards
Join thousands earning rewards with Afripoints, get more value on every transaction
Informazioni di contatto
3,8
Molto buono
740 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 99% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Helpful and reliable
1 settembre 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Risposta di africhange.com
Hello,
Thank you for taking the time to share your updated experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Risposta di africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has emailed your registered email address to assist you directly and provide more information. We’d love the chance to make this right. Thanks.
Unfairness to issue a day only flash discount on Naira exchange rate.
Should give a heads-up for a day surprise discount so everyone could participate (referring to your August 31st 2026 Naira discount....unfair!
1 settembre 2026
Risposta di africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly. We’d love the chance to make this right. Thanks
My money was stuck for 2 days on your…
Africhange always look out for their customer whenever a complaint is laid and provide resolution that matches the complaints. Thanks for your timely resolution.
22 agosto 2026
Risposta di africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has emailed your registered email address to assist you directly and provide more information. We’d love the chance to make this right. Thanks.
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
You team are excellent personel
You team are excellent personel. They are quick to respond to my questions and give me solution to my request on time.
22 agosto 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Risposta di africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly. We’d love the chance to make this right. Thanks
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Good service and nice customer service
Nice customer service, good response and friendly apps
18 agosto 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
No solution to my enquiry...I asked for…
No solution to my enquiry...I asked for the conversion amount I sent...This was not provided with reason due to companies policy and I asked for the rate at least. Still was not provided. Why can't I know the conversion rate used at that time.
17 agosto 2026
Risposta di africhange.com
Hello,
I am sorry about your experience.
We’re unable to provide our customers' transaction details to a third party. This is in compliance with data protection laws.
Kindly ask the registered user to reach out to us or emmanuel@africhange.com, account manager for inquiries about their transactions, and information will be provided immediately.
We’d love the chance to make this right. Thanks
Hi to be very honest I'm so happy with…
Hi to be very honest I'm so happy with Africhange, because there was a i tried sending money to Nigeria, the money is out of my bank but couldn't get to final destination, i reached out to the management team, without waisting time the resollved the issue and the money got to the destination, they also called and emailed me, apologize for the inconveniences and resolved the issue, thanks
17 agosto 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
They stressed me too much
They stressed me too much. Asked for too much informations. They also too so long to verify. Customer service was very bad
16 agosto 2026
Risposta di africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has emailed your registered email address to assist you directly and provide more information. We’d love the chance to make this right. Thanks.
quick response to issues raised
16 agosto 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Risposta di africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email to your registered email address to assist you directly. We’d love the chance to make this right. Thanks
Stressful uploading my means of id.
21 agosto 2026
Risposta di africhange.com
Hello,
We’re really sorry to hear about your experience. Your account manager has sent you an email to your registered email address to assist you directly. We’d love the chance to make this right. Thanks.
Quick response to my question and…
Quick response to my question and useful answer to the query
22 agosto 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Quick response to questions and…
Quick response to questions and immediate deposit to account.
15 agosto 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
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