Response time was great from bank to wallet but the transfer from wallet to CAD Interac account took longer this time; not typical of Africhange, thankfully. Would have scored Excellent (5 star) but f... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Opening account in Nigeria is too cumbersome. On 8/10/2026 I tried to open an account. After 2 days, I was asked to provide my bank statement which I provided yet the account is not available. I forwa... Leggi di più
L'azienda ha risposto
Overall, I find your services satisfactory. Your awesome website and mobile app, plus your quick and effective resolutions of the few tickets I raised earned your team the five stars rating fro... Leggi di più
L'azienda ha risposto
Very prompt in remittance of funds. However my money that was stalked ( $2 - I admit not a lot) still remained in my account and the system has not allowed me to use it up even when I have more than... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizio di trasferimento di denaro
- anche in
- Istituto finanziario
- Servizi finanziari alternativi
- Servizi finanziari non bancari
Scritti dall'azienda
Africhange is a trusted cross-border payments platform designed to make sending and receiving money between Africa and the rest of the world fast, secure, and affordable. We empower individuals and businesses to move money seamlessly with competitive exchange rates, low fees, and reliable delivery. Our mission is to eliminate the stress and high costs of international transfers. Through our easy-to-use app, users can convert currencies, pay bills, and manage wallets, whether supporting family, paying tuition, or handling business payments. We prioritize transparency with no hidden charges; you’ll always see the exact amount your recipient receives before you commit. Your security is our top priority, backed by advanced technology and strict compliance standards. Our dedicated support team is always ready to assist. For questions or feedback, contact us at support@africhange.com or via our official in-app support. Africhange is your financial bridge connecting people and opportunities across borders.
Send money globally, fast and secure
Scritti dall'azienda
- Join thousands choosing Africhange today, transfers made easy.
- Send money across borders with speed, ease, and confidence using Africhange. Enjoy smooth, reliable transfers designed for your everyday needs, whether supporting loved ones or making important payments. With competitive rates and a seamless experience, moving your money is simple. Join thousands who trust Africhange for fast, dependable global transfers that work.
Refer and Earn!!!
Turn your transfers in rewards
Join thousands earning rewards with Afripoints, get more value on every transaction
Informazioni di contatto
3,8
Molto buono
740 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 99% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
It is fast
It is fast, convenient, reliable, and easy to use. The transaction was completed smoothly without any issues, and the process was very straightforward.
I appreciate the efficiency of the service and would highly recommend it to others.
4 settembre 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
The transfer of 500$ I did since…
The transfer of $500 i did on September 2, 2026 had issue which i report to the customer service team. They tried as much as possible to resolve the issue as quick as they can. After some back and forth the recipient got her money and everyone was finally happy.
The customer service team were polite and helpful.
1 settembre 2026
Risposta di africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information about the transfer and assist you directly.
Thanks
Super Speed of Light delivery
2 settembre 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
I had an excellent customer service…
I had an excellent customer service experience when my transfer from my bank to my wallet didn’t go through. I had allowed Africhange some time to fix that but when the money wasn’t still deposited, I reached out to the customer service team. The money promptly deposited and I was advised soon after.
2 settembre 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Good customer service but too much time…
Good customer service but too much time in review. At least shorting the time will make it perfect
1 settembre 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
I sent money since 2nd of September…
I sent money since 2nd of September today is the 7th and the person still hasn’t received the money . It delay has cost me so
Much
7 settembre 2026
Risposta di africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information about the transfer and assist you directly.
Thanks
Risposta di africhange.com
Hello,
We are really sorry to hear about your experience.
We can see your KYC is still under review. Our compliance team has completed the review and feedback was sent to you within 24 hours, as we are a heavily regulated firm.
Your account manager has also emailed you directly to assist further. Please check your inbox and reply to that email so we can help resolve this for you.
Thank you
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Very great customer service
Very great customer service. Responded to me very fast and solved my transaction that was pending issue in less than 10 minutes. Good service.
7 settembre 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
They haven't verify me for more than 24…
They haven't verify me for more than 24 hours
6 settembre 2026
Risposta di africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address about responding to the inquiry our compliance team sent to you.
Thanks
Risposta di africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address about responding to the inquiry our compliance team sent to you.
Thanks
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Risposta di africhange.com
Hello,
Thank you for taking the time to share your updated experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
There was always urgent response.
2 settembre 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Good and fine.
5 luglio 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Am really impressed for the good service rendered to me
Am really impressed with the service rendered to me even when I thought I can't get help again. Thanks very much 😀
1 settembre 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
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