Response time was great from bank to wallet but the transfer from wallet to CAD Interac account took longer this time; not typical of Africhange, thankfully. Would have scored Excellent (5 star) but f... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Opening account in Nigeria is too cumbersome. On 8/10/2026 I tried to open an account. After 2 days, I was asked to provide my bank statement which I provided yet the account is not available. I forwa... Leggi di più
L'azienda ha risposto
Overall, I find your services satisfactory. Your awesome website and mobile app, plus your quick and effective resolutions of the few tickets I raised earned your team the five stars rating fro... Leggi di più
L'azienda ha risposto
Very prompt in remittance of funds. However my money that was stalked ( $2 - I admit not a lot) still remained in my account and the system has not allowed me to use it up even when I have more than... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizio di trasferimento di denaro
- anche in
- Istituto finanziario
- Servizi finanziari alternativi
- Servizi finanziari non bancari
Scritti dall'azienda
Africhange is a trusted cross-border payments platform designed to make sending and receiving money between Africa and the rest of the world fast, secure, and affordable. We empower individuals and businesses to move money seamlessly with competitive exchange rates, low fees, and reliable delivery. Our mission is to eliminate the stress and high costs of international transfers. Through our easy-to-use app, users can convert currencies, pay bills, and manage wallets, whether supporting family, paying tuition, or handling business payments. We prioritize transparency with no hidden charges; you’ll always see the exact amount your recipient receives before you commit. Your security is our top priority, backed by advanced technology and strict compliance standards. Our dedicated support team is always ready to assist. For questions or feedback, contact us at support@africhange.com or via our official in-app support. Africhange is your financial bridge connecting people and opportunities across borders.
Send money globally, fast and secure
Scritti dall'azienda
- Join thousands choosing Africhange today, transfers made easy.
- Send money across borders with speed, ease, and confidence using Africhange. Enjoy smooth, reliable transfers designed for your everyday needs, whether supporting loved ones or making important payments. With competitive rates and a seamless experience, moving your money is simple. Join thousands who trust Africhange for fast, dependable global transfers that work.
Refer and Earn!!!
Turn your transfers in rewards
Join thousands earning rewards with Afripoints, get more value on every transaction
Informazioni di contatto
3,8
Molto buono
739 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 99% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I tried to send money to the United…
I tried to send money to the United States from Canada for the first time. Initially, the transaction did not go through, but I waited and also messaged the Customer service team. Then I tried again, and it went through. The team got back to my request in a reasonable, timely manner.
1 ottobre 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
On the chat thread
On the chat thread, I’m having a problem loading up the page and my problem was unsolved
30 settembre 2026
Risposta di africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly.
Thanks
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Yall dictating friends I can send money…
Very good app and very fast when making payments abroad. The transfers are smooth, reliable, and the money gets to the recipient quickly. Highly recommended!
29 settembre 2026
Risposta di africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly.
Thanks
I love Africange
Since all this time my agents. Have not answer me by Extra documentation is required kindly check your email
28 settembre 2026
Risposta di africhange.com
Hello,
Thank you for your feedback. We are really sorry to hear about your experience.
We can see your KYC is still under review. Our compliance team has completed the review and feedback was sent to you as shared by the team.
Your account manager has also emailed you directly to assist further. Please check your inbox and reply to that email so we can help resolve this for you.
Thank you
I have been facing difficulties…
I have been facing difficulties resolving a transaction issues for $1000 since Sept. 9, 2026. My US bank, Santander confirmed that the $1000 was sent to Lead Bank that I use to fund my Africhange account. Email communication through your team support is a nightmare. We have been sending emails back and forth without any resolution. It would be better and straightforward if Africhange can have a contact phone number for easier conversation.
I am updating my previous review to 4.2 stars because my transaction issue has been fully resolved. I had a complex, delayed $1,000 transfer from September 9th that got stuck between my sending bank and their partner bank, Lead Bank.
While the initial email communication took longer than expected, once the issue was properly escalated, the support team handled it with absolute diligence, professionalism, and excellent customer service. They took ownership of the tracking process, kept me updated, and manually verified the settlement to ensure my wallet was credited.
The resolution team proved they truly care about their users. I highly appreciate their effort in getting this sorted out! My special thanks to a team member, Emmanuel for constantly reaching out, throughout the process.
25 settembre 2026
Risposta di africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly.
Thanks
Helpful customer care
The customer attendant Temilade and her team was very attentive, timely and helpful.
28 settembre 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
A seamless way to transfer money to…
A seamless way to transfer money to yourself across the globe
19 settembre 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Their rates are good and more…
Their rates are good and more competitive in the market, however their transaction times are slow. I will not recommend them as once they have a downtime it takes ages for your transaction to go through and will be on processing for up to 48 hrs. This is very frustrating especially when you need money sent urgently. Their resolution for these pending transaction is also quite crappy. Takes ages to get feedback about the status of your transaction and they keep making excuses about it being from their partners! There are better platforms to be honest, and I will not recommend Africhange.
17 settembre 2026
Non scritta su invito
Risposta di africhange.com
Hello,
We’re really sorry to hear about your experience.
Please send an email to emmanuel@africhange.com, your acount manager to assist you directly and provide more information.
We’d love the chance to make this right. Thanks.
Transfer is fast and straightforward..
Transfer is fast and straightforward... thank you for the experience
1 settembre 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Yeah they're doing well I had a great…
Yeah they're doing well I had a great experience with the customer service and my issues was resolved almost instantly.
7 settembre 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Swift
Swift, reliable, trustworthy, fast custom support, problem handling asap, compantiation for any fail afripoints transaction
7 settembre 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄
7 settembre 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
Please reach out to your account manager, emmanuel@africhange.com to assist you directly.
We are committed to continuous improvement to ensure you have a better experience.
Always on point
Always on point. Easy to use. If there is any issues, it gets resolved very quickly. Human agents and easy to access custom service. Just love it here. I send money to my loved ones in Africa.
2 settembre 2026
Risposta di africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
There has never been a time Africhange…
There has never been a time Africhange treated me well so don't use the word "this time" please, it's not applicable here.
I am not pleased the way I was treated so I withdrew and kobotrade welcomed me excellently and I am cool with them.
Thanks.
13 settembre 2025
Risposta di africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly.
Thanks
U have a worst cs
5 settembre 2026
Risposta di africhange.com
Hello,
We are really sorry to hear about your experience.
We can see your KYC is still under review. Our compliance team has completed the review and feedback was sent to you as shared by the team.
Your account manager has also emailed you directly to assist further. Please check your inbox and reply to that email so we can help resolve this for you.
Thank you
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