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Valutata 5 stelle su 5

First class service from this company and purchase arrived within 2 days. Received discount on first order, which was really appreciated. So impressed, I emailed them to say how happy I was with every... Leggi di più

Valutata 5 stelle su 5

Once again I am more than happy to share my first class service when purchasing goods from A Farley. You are guaranteed the same top quality items and excellent service whether you are purchasing fr... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

tried to ring Farleys .. no response . they charged for an of stock item , then asked if i wanted another item . i said no , but they have still not refunded me .. they are withholding my money which... Leggi di più

Valutata 5 stelle su 5

Prices are very reasonable, postage was quick and customer service was good. Have used this family run company twice and will do so again

Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. anche in
  3. Negozio di abbigliamento
  4. Negozio di abbigliamento donna
  5. Negozio di abbigliamento uomo
  6. Negozio di scarpe
  7. Negozio di stivali

Scritti dall'azienda

Free delivery over £100 and 90 day returns on all products. We offer a fabulous range of country clothing & footwear available to buy online as well as in-store. We are stockists of leading country brands including Ariat, Barbour, Dubarry, Le Chameau, RM Williams, Harkila and Barker Shoes.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 92% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(2357)

185 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Great boots from here

Great boots from here, and great range of products and prices. Delivery is slow, otherwise would have given 5 stars

14 luglio 2026
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Risposta di A Farley Country Attire

Thank you for your review! We're delighted to hear you're happy with your boots and that you liked our range of products and prices. We're sorry to hear the delivery took longer than expected, and we appreciate your feedback. We'll continue working to improve our delivery times, and we hope to provide you with a full five-star experience next time. 😊

Kind regards,
A Farley Country Attire.

Valutata 5 stelle su 5

Great product and good delivery.

22 giugno 2026
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Risposta di A Farley Country Attire

Thank you so much for your lovely review! We're delighted to hear you were pleased with both your purchase and the delivery. We really appreciate your support and hope to see you again soon.

Kind regards,
A Farley Country Attire

Valutata 5 stelle su 5

Rapid delivery and good communication…

Rapid delivery and good communication from Farley together with receiving excellent Orca Bay deck shoes, great product at competitive price. A totally happy result from an excellent company selling excellent product.

26 giugno 2026
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Risposta di A Farley Country Attire

Thank you so much for your fantastic review! We’re delighted to hear that you were pleased with the rapid delivery, our communication, and your new Orca Bay deck shoes.

It’s wonderful to know you found the shoes to be great quality and competitively priced. Your kind words about both our products and service really do mean a lot to the whole team.

Thank you for your support, and we look forward to welcoming you back to A Farley Country Attire again soon!

Kind regards,
A Farley Country Attire. ☺️

Valutata 1 stelle su 5

Awful customer services, never received item, requested refund.

Awful customer services, ordered item, with 2-5 working days delivery, advised (after contacting) delivery by the Monday, nothing, contacted again, no apology just stated that in 24/48 hours I will receive my item. Still no tracking information several days later. Requested refund, which I received almost immediately.
Purchased the same expensive item elsewhere with next day delivery.
Very bad experience, will never shop here again.

7 luglio 2026
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Risposta di A Farley Country Attire

We're very sorry to hear that your experience with us has left you feeling this way.

Our Customer Service Manager, Emmie, would really appreciate the opportunity to speak with you personally and see if there's anything she can do to help. If you would be willing, please email her at emmie@afarley.co.uk and she'll be happy to look into everything for you.

We genuinely value your feedback and hope we have the chance to put things right.

Kind regards,
A Farley Country Attire

Valutata 5 stelle su 5

Very pleased with the product and…

Very pleased with the product and service. I placed my order late on a Friday and paid for the next day delivery. I emailed their customer service department Monday morning, to explain the reason for the next day delivery. I received a response within an hour confirming my order will be out for delivery that day. It arrived on Tuesday. Very pleased with the product

19 giugno 2026
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Risposta di A Farley Country Attire

Thank you so much for your lovely review! We’re delighted to hear that you were pleased with both the product and the service you received.

Thank you as well for your understanding regarding the delivery. We’re glad our customer service team could respond quickly and keep you updated, and it’s great to know your order arrived safely on Tuesday.

We really appreciate your support and hope to welcome you back again soon!

Kind regards,
A Farley Country Attire. ☺️

Valutata 1 stelle su 5

They have still not refunded my money…

They have still not refunded my money since the 18th not good.

4 luglio 2026
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Risposta di A Farley Country Attire

Thank you for your review.

We're very sorry to hear this. Please could you get in touch with our Customer Service Manager as soon as you can at emmie@afarley.co.uk? She will be happy to look into the status of your refund and ensure this is investigated for you as quickly as possible.

Kind regards,
A Farley Country Attire

Valutata 5 stelle su 5

Great service my order was promptly…

Great service my order was promptly dealt with, it arrived within a week
Dealt with A Farley Country Attire many times, highly recommended them

25 giugno 2026
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Risposta di A Farley Country Attire

Thank you so much for your wonderful review! We’re delighted to hear that your order was processed promptly and arrived within a week.

It means a lot to us that you’ve chosen to shop with A Farley Country Attire on multiple occasions, and we really appreciate your continued support and recommendation. We look forward to welcoming you back again soon!

Kind regards,
A Farley Country Attire. ☺️

Valutata 5 stelle su 5

The service was very efficient

The service was very efficient

10 giugno 2026
Non scritta su invito
Logo di A Farley Country Attire

Risposta di A Farley Country Attire

Thank you for your kind review! We're so pleased to hear that you found our service efficient. We really appreciate your support and hope to welcome you back again soon. 😊

Kind regards,
A Farley Country Attire

Valutata 3 stelle su 5

Two weeks later my order still hasn’t been dispatched!!!

Update: Company is legit, but maybe didn’t have the physical product in their stock. A bit of a stress when ordering for a specific date! It arrived the day after this review.
Original: Placed an order on the 16th, they replied the day after they didn’t have the colour I ordered, I changed the colour. On the 24th I emailed again and they said it should arrive within 48-hours. 48-hours later, guess what? You guessed it, still not arrived!! It hasn’t even been dispatched!! I think they sell products they don’t have and are not able to get within the time they promise. £300 later, should I just contact my card issuer and cancel this order? Hope it’s not a scam…

16 giugno 2026
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Risposta di A Farley Country Attire

I am terribly sorry to read this and sincerely apologise for the experience you've had.

Unfortunately, I have been unable to locate an order under your name, so I would really appreciate it if you could get in touch with Emmie, our Customer Service Manager, at emmie@afarley.co.uk with your order details.

She will personally investigate this as a priority and do everything possible to get this resolved for you as quickly as possible.

We sincerely apologise for the frustration and inconvenience caused, and we look forward to putting this right.

Kind regards,
A Farley Country Attire.

Valutata 5 stelle su 5

Customer service is superb!

Customer service is superb!

Placed an order for 2 items and the following day received a call from a wonderfully polite member of staff to let me know that 1 item was out of stock but more was due in within a few days. I was provided with options on how to proceed and they could not have been more helpful. I was busy working though, so I had to rush off the phone. First time shopping here but on this experience I shall return. Thank you

25 giugno 2026
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Risposta di A Farley Country Attire

Thank you so much for taking the time to leave such a lovely review! We're absolutely delighted to hear about your first experience shopping with us.

Whilst we're always disappointed when an item is temporarily out of stock, we're pleased our team was able to contact you promptly, explain the situation, and offer suitable options. Providing honest communication and helpful service is something we take great pride in, so your kind words really do mean a lot.

Thank you once again for your support. We look forward to welcoming you back in the future and hope to provide another five-star experience! 😊

Kind regards,
A Farley Country Attire

Valutata 5 stelle su 5

The staff in the shop are fantastic

The staff in the shop are fantastic. Very helpful. I brought some boots the quality is excellent very please customer I’ll be back

1 giugno 2026
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Risposta di A Farley Country Attire

Thank you so much for your wonderful review! We're absolutely delighted to hear that you had such a positive experience in our store. Our team always strives to provide friendly, helpful service, so it's fantastic to know they made such a great impression. We're also thrilled that you're pleased with the quality of your new boots. Thank you for your kind words and support—we look forward to welcoming you back again soon! 😊

Kind regards,
A Farley Country Attire

Valutata 4 stelle su 5

First Time Buyer

Received the shoes ordered and they are excellent. Ordering and delivery very efficient.

31 maggio 2026
Non scritta su invito
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Risposta di A Farley Country Attire

Thank you for taking the time to leave your review and for choosing A Farley Country Attire for your first order.

We're delighted to hear that you are pleased with your shoes and that both the ordering process and delivery met your expectations.

We did notice that your review was rated 4 stars rather than 5, and we would be very keen to understand if there was anything we could have done better. Unfortunately, we have been unable to locate your order from the information provided with the review.

If you would be happy to share any feedback, please contact Emmie, our Customer Service Manager, at emmie@afarley.co.uk and we would be grateful for the opportunity to learn from your experience and continue improving our service.

Kind regards,
A Farley Country Attire

Valutata 5 stelle su 5

Great communication

Great communication, fast delivery. Will use again.

16 giugno 2026
Non scritta su invito
Logo di A Farley Country Attire

Risposta di A Farley Country Attire

Thank you for your fantastic review! We're delighted to hear that you were pleased with both our communication and delivery service. We really appreciate your support and look forward to serving you again in the future 😊

Kind regards,
A Farley Country Attire.

Valutata 2 stelle su 5

Orders take a long time to arrive as…

Orders take a long time to arrive as whilst it appears the company holds the stock on their website they actually order it when they receive a customer order so goods take a considerable time to arrive.

Delays in the delivery meant I had to cancel and re-order to a non UK address which resulted in additional customs charges of €157 on an order with a value of €318.

Their customer services were unhelpful when I was asked to pay the additional charges.

18 maggio 2026
Non scritta su invito
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Risposta di A Farley Country Attire

Thank you for your feedback.

I’m really sorry to hear about your experience and for the frustration this has caused. Our Customer Service Manager, Emmie, has been in touch with you directly to help resolve this for you. Please could you kindly get back to her so we can get this sorted as quickly as possible.

Kind regards,
A Farley Country Attire. 🙂

Valutata 5 stelle su 5

I used this company for the first time…

I recently placed an order with this company. Whilst it could not be fulfilled immediately, it was handled very well and fairly by the team. They have first class approach to customer service.

12 giugno 2026
Non scritta su invito
Logo di A Farley Country Attire

Risposta di A Farley Country Attire

Thank you for taking the time to leave your feedback.

We're delighted to hear that, although your order could not be fulfilled immediately, you felt it was handled fairly and professionally by our team. Providing excellent customer service is extremely important to us, and it's wonderful to know that our efforts made a positive difference to your experience.

We truly appreciate your patience and understanding, and we hope to have the opportunity to serve you again in the future.

Kind regards,
A Farley Country Attire. 🙂

Valutata 5 stelle su 5

First time customer

First time customer, I ordered a pair of Peter Millar Glide V3 Performance Sneakers Navy, the ordering process was easy and the value superb. I needed to check the delivery status, the Customer Service experience was 1st Class, the Advisor Freya Turner was very professional and helped my perfectly. Totally recommend and look forward to dealing with them in the future.Thanks DN

8 giugno 2026
Non scritta su invito
Logo di A Farley Country Attire

Risposta di A Farley Country Attire

Thank you so much for your wonderful review and for choosing A Farley Country Attire for your first order with us.

We are delighted to hear that you found the ordering process straightforward, received great value, and that your experience with our customer service team was first class. Freya will be especially pleased to hear your kind words and to know that she was able to assist you quickly and professionally.

Thank you for your recommendation and support. We hope you enjoy your new Peter Millar trainers and look forward to serving you again in the future.

Kind regards,
A Farley Country Attire

Valutata 5 stelle su 5

Delighted with the outcome…..

After contacting A Farley Country Attire with a problem I had with a pair of boots I’d bought, I’m delighted with the outcome of a replacement pair. Freya has been more than helpful, very quick with replies which is much appreciated. Thank you to Freya and all the team at A Farley.

8 giugno 2026
Non scritta su invito
Logo di A Farley Country Attire

Risposta di A Farley Country Attire

Thank you so much for your kind review. We are delighted to hear that you are pleased with the outcome and that your replacement boots have met your expectations.

Freya will be thrilled to hear your feedback. Providing helpful service and quick communication is something we pride ourselves on, so it's wonderful to know this made a positive difference to your experience.

Thank you for your support and for taking the time to share your feedback. We hope you enjoy your new boots and look forward to serving you again in the future.

Kind regards,
A Farley Country Attire :)

Valutata 5 stelle su 5

What a lovely company to purchase from

What a lovely company to purchase from, which is not my usual experience. Any queries I had with regard to my order were swifly dealt with in the most friendly and helpful manner by Freya a credit to her employers. Nothing was too much trouble and her responses were very quick, my delivery arrived the next day, I will not hesitate to buy from this company again.

2 giugno 2026
Non scritta su invito
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Risposta di A Farley Country Attire

Thank you so much for your lovely review 😊

We’re so pleased to hear you had a great experience with us, and I’ll be sure to pass your kind comments on to Freya — she’ll be delighted.

We really appreciate your support and look forward to helping you again in the future 😊

Kind regards,
A Farley Country Attire.

Valutata 5 stelle su 5

Highly Recommend!

This is a fabulous company to deal with! The customer service (thank you so much Livvy) is second to none. I had a couple of queries re my order which were dealt with very promptly and professionally and the order itself was delivered in a timely manner - highly recommend!

27 maggio 2026
Non scritta su invito
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Risposta di A Farley Country Attire

Thank you so much for your wonderful review! We’re absolutely delighted to hear that you had such a positive experience with us and that Livvy was able to help with your queries promptly and professionally 😊

It’s also fantastic to know that your order arrived in a timely manner. Your recommendation truly means a lot to us, and we really appreciate your support.

Kind regards,
A Farley Country Attire. ☺️

Valutata 5 stelle su 5

Livvy who dealt with my enquiry was…

Livvy who dealt with my enquiry was very prompt in responding with the answers, very helpful and very professional. I can’t thank her enough for helping me.

26 maggio 2026
Non scritta su invito
Logo di A Farley Country Attire

Risposta di A Farley Country Attire

Thank you so much for your lovely review! We’re delighted to hear that Livvy was able to respond so promptly and provide the help and information you needed in such a professional manner 😊

Your kind comments will mean a lot to her, and I’ll be sure to pass them on. We truly appreciate your support!

Kind regards,
A Farley Country Attire. ☺️

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