Active windows ltd Recensioni 

I had my entire house fitted with active windows. From start to finish I couldn’t fault the company. Beautiful looking windows and they work really well!

The door is one of the new composite ones and it looks amazing! Really strong and sturdy!

I would Recommend active windows
Thanks to craig for a great fit

Fantastic experience from start to finish only had some bi folding doors put into our new extension. We’re prompt and a delight to have in our home left everything clean and tidy . Would highly recommend to any friends or family members. Money well spent will use again

Fantastic professional service from start to finish. Good quality, polite & helpful staff, great value. Would definitely use again.

I had a soffit and fascia replaced by this company - they offered a good rate as they were working in the area at the time anyway. The job itself was ok - although they subbed the scaffolding job out to a local company with a poor reputation (but assured me at point of sale they would do the scaffolding themselves). A couple of days after the job was completed the mortar fell out of the verge on the roof tiles where they had lifted them to replace the soffit - fortunately I was not underneath it at the time! Since the job was completed they have phoned me 4 times to try and sell me more products - when I raise the issue of the job that still needs doing to repair the damage from their work, they promise to flag it up to the ‘maintenance team’ but I never hear from them again until they want to sell me something again. Very disappointing service.

UPDATE - The company have responded saying if they don’t know of an issue they cannot do anything about it. I have notified them FOUR times and been promised it will be dealt with, and is then promptly ignored. Please don’t cover up your errors by lying - it just makes your customer service look even worse. A simple arrangement to correct the damage would be easy but you continue to ignore my request and are only interested in selling more products.
I also asked specifically at point of sale about the scaffolding and was assured it was their own company and not sub-contracted - which was a blatant lie if they say they don’t have their own scaffolding.

Don't bother. No coordination between scaffolders and the roofers resulted in long delays in completion of my garage flat roof (8 weeks).
Flashing between the flat roof and house was not done (not on the job sheet) and garage front fascia not done. However the sales man convicted me that ever thing would be done.
I paid a lot of money (5K£ +) for a 14sq meter roof - what a numpty - thought I was getting the best.

What can I say my partner and myself have been extremely impressed with the service and the quality of the work carried out by active windows.

Polite,helpful and amazing value for money our home feels brand new thank you active windows for a amazing job.

We had a knock at the door from someone at active windows, asking if we'd be interested in getting a quote. We do need some windows replacing so agreed for a sales person to come round to discuss with us later that day.
We thought they would be here about half an hour, would show us the product, measure up, answer questions and let us know a quote for us to think about (I was told on the phone that we would have a 12 month quote, so I didn't think we would have a pushy sales person coming to see us or be in a rush to commit).
When the sales person arrived they were friendly enough but at times bordered on a bit too familiar and asking us personal questions (an example of this was asking how much we paid for our house, which we felt was inappropriate). It took a long time to get to the point of what they were actually there to discuss with us.
Eventually they got a sample from the car to show. After a very lengthy explanation and measuring up, we explained we wanted to get an idea of costs at this stage, so that we could think about it. It is a lot of money to us and something we wanted time to discuss privately. Until the person knocked on our door, we weren't thinking about any immediate work to our home but wanted to see what a local company could offer.
The sales technique was pushy, condescending and uncomfortable. The sales person was in our home for nearly 3 hours in total and I can honestly say the experience was, at times, unpleasant. The prices quoted were not unreasonable but being made to feel we had to make a decision on the spot made us very uncomfortable.
I appreciate the sales person was only doing their job and they want to secure sales but the manner in which they went about it was concerning. I would worry about a more vulnerable person agreeing to a sale, purely to get the person to leave their home.

i had a researcher for active windows callon me [adam dodds] very pushy with a hard sell attitude.Tried to frighten me by telling me my existing windows are unsafe and he was also very rude.I actually need new french doors fitted but i have researched online and found a reputable company.I would never use a company like active windows who resort to using such hard sell tactics and who employ such rude pushy people like adam dobbs the companies reply stating i have got the wrong company is innacurate.I have their leaflet in my hand which the researcher adam dobbs left with me .It has the same house logo which is displayed at the top of this page and it is showing their website as www.active windows.co.uk so i certainly have got the correct company and my honest review stands

Just had my new conservatory installed and can't be any happier. From start to finish the whole process has been incredible. All staff have been true professionals, communication also has been top notch. For my new conservatory, absolutely stunning. Would recommend to anyone looking for home improvements.
Thank you so much active windows.

After having our windows for a year, I can't help but edit my review to portray my true feelings from the experience. I'll start with the positives:
-covid safety measures taken seriously throughout the installation
-problems with fitting/adjusting have been swiftly dealt with
-staff have always been friendly om the phone

However, I can't get over the fact that we were sold different windows to what we asked for. The salesman assured us we were getting high end koemmerling windows, yet the windows installed Into our home are a different brand with lower spec glass panes than what was advertised. As a result of this the noise attenuation hasn't been what I'd hoped for and that has left me dissapointed.
I understand that through covid getting stock must have been difficult, but this should have been discussed with me before the windows were installed.
I advise anyone on looking for new windows to look into exactly what's been offered, and keep record of the quoted specs to compare to what turns up.

Staff are polite and helpful, they show so much understanding and knowledge and explain everything in detail. By far the best experience I have had, will certainly be recommending you to my friends and family. Keep up the good work

After selecting a few companies to get the age old visit of the window salesman, we were pleasantly surprised with the agent from Active Windows,
He walked us through the products, the features and benefits along with a hands on example, giving us the confidence in what we were buying would last and withstand the elements and still remain functional.
From discussion to pricing was quick and efficient, and even with options and changes in our original need, nothing was too much.
Price agreed and dates in the diary for installation. Notified a few weeks before confirming fitting date. The week before and even the day before to reassure nothing had changed and that the fitters and their vehicle would be onsite, making sure our access was blocked.
Removal and fitting completed within the agreed timescale and the fitters were polite, clean and looked after our home.

Upon completion we had the fitting manager back on site to make sure we were happy and all work was completed to our satisfaction, snagged every window and door, and no problems found.

We would recommend Activewindows to anyone looking for a great price, great service and the personal touch, some major companies lack.
I gave them the acumen of big enough to cope, small enough to care!

Five stars all day long

Mr and Mrs Western
Salisbury
Wiltshire

Absolutely over the moon with my new windows!
Great communication, value for money.
The difference in warmth throughout the house is amazing!
I have brand new carpets and was a little on edge about any mess, but they put dust sheets down and were very considerate and tidy.
Would definitely recommend.

I recently had some new windows fitted in my outhouse, the guys came out and did a beautiful job! Friendly service, good quality and they always had a smile on their faces! Would definitely recommend.

The chap who visited was prompt, polite and very friendly. He explained what they had on offer well, without taking up too much of my time.
COVID-19 measures were good and I felt very happy with the service. Would definatley recommend to friends and family.

My job was done a few months ago from active windows. I was passed there details through a friend of mine who used them. i have to say i was very impressed at the service i got. i called them up booked a time and date for initial contact. a guy came around let us know all we wanted to know, measured up and gave us a really good deal. we went ahead and had our install completed within 3 weeks! thanks guys keep up the good work

Did my whole house a couple of months ago really pleased with them. i would highly recommend