Absolutely cannot fault the staff and product at this business! From the start it was outstanding. The owner, the woman we dealt with on the phone and the installer, were all so helpful and very kind.... Leggi di più
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Scopri cosa dicono le persone
We were extremely grateful that you arranged the transaction so quickly, even though your staff were working from home.The installation was even more efficiently handled----During lockdown. . This... Leggi di più
L'azienda ha risposto
After a bad day suffered after a Sunday stairlift breakdown, the review for which must still stand, we got a Monday morning priority engineer visit who quickly resolved the problem. We also received a... Leggi di più
L'azienda ha risposto
Had been researching what could assist my 30+ kg Gurl dog up the 63 steps I was carrying her up since we returned to our home in Plimmerton. After options that I just couldn't justify for th... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Acorn Stairlifts enable anyone who struggles with the stairs to remain in their own home, regain full use of their home and retain their independence. Formed in 1992, Acorn has grown to become one of the world’s biggest brands for home stairlifts. We manufacture more than 70,000 stairlifts annually at our factories in the UK, supplying to more than 80 countries worldwide. We manufacture, sell direct to the public, install and maintain our own award-winning Acorn Stairlifts. Dealing direct means value for our customers and providing a personalised and prompt service. Acorn Stairlifts is the first and only stairlift to earn the prestigious Ease-of-Use Commendation from the Arthritis Foundation Visit Acorn Stairlifts and change your life today. Regain your independence at home — enjoy a free quote, no obligation survey and quick installation!
Informazioni di contatto
7/24 Bishop Dunn Place, 2013, Auckland, Nuova Zelanda
- 0800 782 475
- service@acornstairlifts.co.nz
- acornstairlifts.co.nz
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Site inspection and installation
From the site inspection to the installation, the whole process was clear and well communicated. Both the site inspector and the installation man, Junior, where great. Pleasure to have them at our property. Jocelyn, in the office team, was very helpful and communicated well
Acorn met all expectations…
Acorn met all the promised deadlines with no concerns. The installation was as discussed and full instructions on the use of the lift were provided. The installer was courteous, tidy and professional. Overall we are very satisfied and would highly recommend Acorn.
After seeing different companies…
After seeing different companies websites offering chairlifts in NZ we contacted Acorn and met Brett the installer to come to our house and learn more, after which we decided to go ahead. Brett installed an ran through every aspect of the chairlift and it was done in one day.
Everything was as stated and we were very happy with Acorn and it's staff. After a couple of weeks the foot platform stopped operating. We were still able to use the lift and notified Acorn of the problem. Ot took a few days until Brett was able to come and fix it. Everything is operating perfectly again. I would recommend Acorn and Brett and Jocyln were great.
Stairlift review at 73a Canal Road, Avondale
The stairlift performed exactly how I needed it to.
One thing I will say is that the rep assured me that there was enough room for a charging station at the foot of the stairs, but the technician who installed it could not make that fit and had to put the charging station halfway back up the stairs which I send the lift to by remote. A small thing I know but it is inconvenient for the cleaners and anyone who is not skinny, for example the Ambulance guy who had to go up to collect a bag I had packed. I had managed to come down but couldn't carry the bag.
I am currently in hospital permanently on oxygen and may not be going back to my home
Grateful for Acorn’s Excellent Stairlift and Service
We are absolutely delighted with our Acorn stairlift. From the initial consultation to the follow-up service, the entire experience has been seamless and professional. John did an outstanding job with the installation—efficiently completing it within a single day and leaving everything neat and tidy.
Communication throughout the process has been excellent, with prompt updates and thoughtful support at every stage. Thanks to Acorn, we can continue living safely and comfortably in the home we love.
We highly recommend Acorn Stairlifts for their exceptional product and service.
Regaining independence at home
After my accident, navigating the stairs in my multi-floor home became one of the biggest challenges in my daily life. Installing a stair lift has truly been a life-changing decision. What once felt daunting and unsafe is now smooth, secure, and manageable.
The stair lift has restored a sense of independence and comfort within my own home. I can now move between floors safely and effortlessly, without fear or strain. It's not just a practical upgrade, it's an emotional relief as well. In what has already been a very challenging phase of life, this has helped remove at least one major obstacle.
The installer was highly professional and did an excellent job. They ensured everything was set up perfectly and took the time to provide proper handover training and clear instructions. Thanks to that, I felt confident using the lift from day one.
I highly recommend a stair lift to anyone facing similar mobility issues. It's a reliable and empowering solution that brings back a sense of normalcy and safety.
TOP DISPLAY OF PROFESSIONAL SERVICE
Every step of the way from initial quoting, communications, final installation and follow up, was of the highest degree of professionalism I have not witnessed this type of amazing service in a very long time. Due my wife's health deteriorating urgency was required and the whole team at Acorn Auckland ensured this happened and it did.
Thank you so much to Jocyln, Paul, Mark and their top installer Junior, you all did a mighty job
A speedy service receiving a quote.
A speedy service receiving a quote.
The installation went very smoothly, and we are delighted with the completed appearance.
The two installers were extremely helpful on the operation of the Chair. The Chair now provides future proofing our stay at this hillside address!
Acorn replied to our enquiry promptly
Acorn replied to our enquiry promptly, the rep measured and gave us a quote the same week,we accepted the quote a couple of weeks later and the lift was installed about 4 days later.
Installation was completed swiftly and cleanly, very good service!
Acorn is quiet and easy to operate
Great service both before and after installation
Staff so helpful
Staff so helpful, a delight to deal with.
Only had the stairlift installed a week ago and already finding it so easy to use. would recommend this Company to any of our friends
Did someone say Chairlift
Had been researching what could assist my 30+ kg Gurl dog up the 63 steps I was carrying her up since we returned to our home in Plimmerton.
After options that I just couldn't justify for the investment I gave Acorn Stairlifts the opportunity to assess our requirements and B I N G O!!
Luke came out and I signed on the day. Custom parts from the UK arrived well ahead of time and the chairlift installed over two days and before Easter!
Joselyn kept me informed through the whole process and provided excellent after service information.
Highly recommend!
Helpful and prompt customer service
I contacted Acorn Stairlifts recently to look at the possibility of installing a stairlift at our parents house. At the time there was some urgency to scoping the project and having pricing done. My communications with the staff at Acorn were always prompt and helpful.
Although the install is on hold at present when the time arrives everything is in place and ready to roll.
I would recommend this company without hesitation.
Happy in Geraldine
Being aged nearer to 90 than 80 with various age related problems our future in our home with 16 steps was becoming uncertain. After spending quite a bit of time searching the Internet we contacted Acorn.
Resulting from this inquiry we were visited by the South Island representative to discuss the situation.
Brett is a top man who very quickly assessed the situation and worked out a cost for an Acorn 130 straight Stair Lift. After accepting the quote and paying the deposit Brett returned about ten days later and in less than four hours the Stair Lift was installed, all signs of work cleaned up and we received first class instructions on using the machine.
We are now firmly settled in this home and are enjoying the ups and downs of life! Our family are pleased not to be worrying about finding one or other of us in a crumpled heap at the foot of the stairs.
Well done Acorn
Easy installation
Brett, the installer, made the installation a great experience. He worked non stop for 9 hours to complete the installation. No hasles, Brett left the completed job perfectly clean and gave me a full and practical knowledge of the workings of the stair lift. Great to use and certainly less strain on the arthritic knee.
Great Cusyomer Service
Their prompt reply to my Email was the reason I selected Acorn With only a week just before ChristmasI I decided on the Acorn chaitrlift and they completed the Chairlift installation on Christmas Eve
They took time to explain how everything worked and made sure that I was happy with the whole installation.
Great product great service and…
Great product great service and communication
Great service from ordering till final hand over
Great service from ordering till final run through demonstration. The install was done on time, in a truely professional manner by a very competent installer.
They were easy to deal with
They were easy to deal with. Prompt and both the rep and the installation technician were great.
Acorn: Putting People First
We have to commend the team from Acorn, not only the excellent front of house/ reception team and the guys that do the measuring up and installing, but also the accounts team who were very transparent about the quote and final invoice.
Because we were uncertain as to the property my parents were going to buy, there was quite a bit of to-ing and fro-ing, with the team doing measure ups on two properties. Throughout the process, they were helpful and well able to respond to all our queries. My parents felt well informed and the installation has been a lifesaver for them. Very soon after the installation, my mother broke her hip and, had we not had the stair lift, I am not sure how they could’ve remained in this new property. We cannot thank them enough.
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