Bought an oil filter to fitt a nissan nv 200 advertised on ebay for £6.55 and free postage when I clicked on to buy I was charged £106.55 then all the hassle of cancelling order and getting refund N... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Had bought brake pads from this company, turned out they didnt fit my car, and was offered refund. On posting, I believe there was an issue with recieving the pads. Once I had shown signature from... Leggi di più
ACEPARTS - Avoid them like the plague ! They hide behind AMAZON with time-wasting "messaging", ask for photographic evidence, because they are too thick to understand an issue, and then don't offer... Leggi di più
L'azienda ha risposto
No way to contact them , only answer phone message , they don't answer e mails, don't reply to ebay messages, stated 2 day delivery, not posted 5 days later, 1 other part did arrive, 4 spark plugs,... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Aceparts
Scritti dall'azienda
Our easy-to-navigate online shop makes it so simple to view and order the part(s) that you need, and you can always expect competitive pricing, as well as quick and efficient delivery.
With over ten years’ experience in the industry, we have a wealth of knowledge and expertise within our team and are committed to delivering the best customer experience. Our dedicated Support Team are on hand to help if you have any queries and will be delighted to offer their advice.
Whatever your lighting or spare part requirements, we will be pleased to assist! You can visit our online store or call us on 020 8090 5333, and a member of our friendly Support Team will help you find the right solution.
If you have already ordered from us, we’d love to hear your feedback – let us know how we did so we can continue to be the best in the business!
Informazioni di contatto
Units 5-8 Saxon Shore Business Park Castle Road, Eurolink Industrial, Sittingbourne, ME10 3EU, Kent, Regno Unito
- 0208 0905 333
- sales@aceparts.com
- aceparts.com
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Well done
Very impressed with the customer service would definitely recommend them to anyone and use them again!
Excellent
Great experience. Replaced incorrect item without any hussle
Excellent customer service
Excellent customer service, instead of a straight forward return the company offered to check the correct fitting for my car wipers as i had ordered the incorrect ones, never before have i recieved service where a company have offered to do that. Will definately buy from them again.
Amazing customer service
I ordered wheel trims when they arrived I noticed one had a crack I contacted the customer service. First class service all the way! New set sent out straight away Would definitely recommend this company to anyone thanks for your help
Car bulbs
I would recommend this company to anyone excellent service i received very happy.
Top Company. Decent products at a decent price. Love it will use them again.
Top Company. Decent products at a decent price. Love it will use them again.
Fast postage. Great Customer service. Geat products for a small price.
Great Service
I ordered lights which arrived very promptly however I order the wrong bulb when I requested a return they came back to me within the same day and offered me the correct fitting free of charge. I was amazed at this seen as so it was my mistake ordering the wrong bulb. 100% recommend this company to anyone. Bulbs are quality too.
OUTSTANDING
Ordered a full set of wiper blades for my father in laws car, items that arrived didn't fit, messaged them and got an immediate response asking me to confirm a few details of the vehicle, it turned out the parts were incorrect, they offered an immediate full refund, sent me a link for the correct parts, and told me not to inconvenience myself by returning the incorrect parts. All this happened over a weekend. Exceptional service, I would definitely recommend this company.
Excellent Service
I ordered lights which arrived very promptly but one was bent and when I informed them of this they answered immediately and sorted the issue with a replacement sent free of charge in free post no questions. They were a pleasure to deal with the quality of light is excellent lights up the road in heads and in dips. I have since ordered more as spares. I have dealt with a lot of companies but this is by far the best.I would highly recommend.
Outstanding
I ordered a set of bulbs to cover the front of my car but didn't realise I needed a couple more. I messaged asking how I could purchase the exact same ones. The reply was that they would send out the extra 2 free of charge. Made my day. Not often you get this service so definitely worth the 5*
Trustworthy
Got the wrong part at first look for the part after I complained but didn't have it in stock so offer me full refund very genuine people thank you
Excellent
Very satisfied with the high quality of service i received. Customer service was excellent very quick responce and resolved the situation. Excellent comany many thanks
Great customer service
Had issue with item not fitting and they sorted it immediately thanks will use again
Excellent
Had one broke on delivery asked seller and immediately despatched another. Great service
Excellent customer service
Had an issue with the wiper blades I ordered (partially my fault I suspect!) and they instantly responded to my emails and were so helpful in resolving my issue. I will be buying from them again and urge others to if you want excellent customer service!!
Superb!!!
Very helpful, replies to messages quickly, always happy in assisting you. If things go wrong they act brilliantly to resolve issues. Great products exceptional service and customer support. A******
Defiantly recommend.
Excellent company!
This place is better than EUROPARTS whom lied about posting my parts! Aceparts contacted me straight away regarding my parts and are being sent.5 stars all the way.
Will continue to buy from them as I have in the past.no hassle and great prices! And thanks to Danielle for helping me.
Excellent. 5 star's highly recommend it.
Replacement
I was quite happy with the way they resolved my problem out and quick response and I would recommend to everyone and would buy from them again
Fantastic supplier
I'm very pleased with the standard of product that I ordered considering it was so cheap. Very quick postage and haven't had a problem with the lights at all. Highly recommend using this company!
Best customer service
Outstanding customer care. Wouldn't hesitate to recommend to anyone.
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