Absolutely fantastic company. Right from sign up. The best bit is you get to speak to an actual person face to face via teams to guide you through the whole set up process , cannot reccomend them eno... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very successful onboarding completed on time with no significant issues encountered. Our Access PaySuite support (Maria Phillips) was extremely helpful guiding us through the process and was readily... Leggi di più
Absolutely brilliant customer service from Eloise, Maria and Joe who went the extra mile to help us transition from Stripe to Access Paysuite. Could not fault the service in any way. Friendly, helpf... Leggi di più
We have had all our customer DD applications appearing in triplicate for months. We have had a mixture of responses from ‘support’ from mainly confused AI chat which keeps opening and shutting the cas... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Access PaySuite’s cloud-based software delivers seamless, secure & affordable payment solutions to businesses of all shapes and sizes, giving you the freedom to focus on growing your business, while we take care of the payments.
Informazioni di contatto
Regno Unito
- accesspaysuite.com
4,6
Eccellente
373 recensioni
Chiedi ai clienti di scrivere una recensione
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Le persone hanno visualizzato anche
The company is very easy to deal with…
The company is very easy to deal with and their product makes regular direct debit collections from clients simple and straightforward. Can recommend
23 marzo 2021
Non scritta su invito
Risposta di Access PaySuite
Hi Phillip,
Thanks for your feedback. We're pleased we've been able to make collecting Direct Debits simple and straightforward for you.
SmartDebit Team
Risposta di Access PaySuite
Hi Brian,
Thanks for your feedback. We're pleased you have found the team to be professional and supportive.
SmartDebit Team
always hepful
16 marzo 2021
Risposta di Access PaySuite
Hi there,
Thanks for your feedback - we really appreciate it :)
SmartDebit Team
I have an existing account with Smart…
I have an existing account with Smart Debit so was transferring payers from one account to the new one. This process was well managed by the team at Smart Debit, with little involvement from me. Good efficient service.
16 marzo 2021
Risposta di Access PaySuite
Hi David,
Thanks for your feedback. We're really pleased we were able to help you migrate your payers to the new account.
SmartDebit Team
Risposta di Access PaySuite
Hi Simon,
Thanks for your feedback on our service - we're really pleased we were able to answer your queries quickly :)
SmartDebit Team
Perfect from start to finish.
5 marzo 2021
Non scritta su invito
Risposta di Access PaySuite
Hi Andy,
Thanks for your kind feedback - we're really pleased you were happy with the service you've received.
SmartDebit Team
Risposta di Access PaySuite
Hi there,
Thanks for your feedback on our company and service - we really appreciate it :)
SmartDebit Team
Friendly, efficient and rapid response
I received a very good service with SmartDebit. The lady I spoke to was very friendly and quick to resolve my query. Excellent service!
23 febbraio 2021
Risposta di Access PaySuite
Hi Olly,
Thanks for taking the time to review our service today. We really appreciate the feedback :)
SmartDebit Team
HI the smart debit service is great
HI the smart debit service is great. BUT can you stop sending surveys on how did we do ????? this must be the forth piece of info you have asked for about how smart debit online chat went. I don't do surveys as a rule, but you have worn me down and i need to ask you to take me off you list of people to ask......
thank you Alison Oubridge.
23 febbraio 2021
Risposta di Access PaySuite
Hi Alison,
Thanks for taking the time to leave us a review today. Thanks for advising us of the frequency of requests, we've investigated and made some changes to the process to improve this. We appreciate the feedback and look forward to continuing to work with you.
SmartDebit Team
Risposta di Access PaySuite
Hi Tracy,
Thanks for taking the time to review our service today we really appreciate it :)
SmartDebit Team
Risposta di Access PaySuite
Hi Ross,
Thanks for taking the time to leave us a review today. We're glad you're pleased with the service and look forward to continuing to work with you.
SmartDebit Team
Professional
Professional, helpful and prompt we look forward to working with SmartDebit.
15 febbraio 2021
Non scritta su invito
Risposta di Access PaySuite
Hi there,
Thanks for taking the time to review our service. We're glad you found it simple dealing with the support team, and we look forward to working with you.
SmartDebit Team
Excellent
Excellent, professional and very helpful! Have used this company for almost 3 years now and never had an issue!
11 febbraio 2021
Risposta di Access PaySuite
Hi Steven,
Thank you for taking the time to review our service today we really appreciate it :)
SmartDebit Team
Smart debit have made my whole taking…
Smart debit have made my whole taking on direct debits seamless and stress free.
9 febbraio 2021
Risposta di Access PaySuite
Hi Fiona,
Thanks for taking the time to review our service today. We're really happy we were able to make it simple for you to start collecting Direct Debits :)
SmartDebit Team
Resolved my query within minutes
Resolved my query within minutes - very helpful
5 febbraio 2021
Non scritta su invito
Risposta di Access PaySuite
Hi Korina
Thanks for taking the time to review our service. We're pleased we were able to help resolve your query quickly.
SmartDebit Team
Great service and friendly and…
Great service and friendly and efficient support.
28 gennaio 2021
Non scritta su invito
Risposta di Access PaySuite
Hi Katie,
Thanks so much for taking the time to review our service today. We really appreciate it :)
SmartDebit Team
10 years of great service every time…
10 years of great service every time with these guys, highly recommend
15 gennaio 2021
Non scritta su invito
Risposta di Access PaySuite
Hi Gary,
Thanks so much for choosing SmartDebit. We're really pleased we've been able to deliver 10 years of great service for you.
On behalf of the whole team, we really appreciate you taking the time to leave us a review.
Thank you and here's to the next 10 and beyond :)
SmartDebit Team
Great service & support
Great service & support received every time. Always happy to help and explain how things work. Nothing too much trouble and everything is done in a timely manner. Would highly recommend
7 gennaio 2021
Non scritta su invito
Risposta di Access PaySuite
Hi Caroline,
We're pleased you have been happy with the service you've received and that we've been able to share knowledge effectively.
Thank you for taking the time to share your experience with us, we really appreciate it :)
SmartDebit Team
I work with Smart Debit for the sixth year and I am happy with it
I work with Smart Debit for the sixth year and as usual, it offered me all the tools I needed to complete my work. I am happy with the tools SD provides and with the customer support who is knowledgeable and prompt.
29 dicembre 2020
Risposta di Access PaySuite
Hi Radu
Thanks so much for sticking with us and, for the feedback we really appreciate it :)
SmartDebit Team
Risposta di Access PaySuite
Hi Mike
Thanks for the feedback we really appreciate it :)
SmartDebit Team
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