Abri Recensioni 

Andrew answered my call.
Andrew was most helpful and was able to give me sound advice to my query.
I cannot praise him enough for the professional and friendly way in which he assisted me, he is a credit to your team.

Joshua was quick and straight to it didnt take long and made my sons day one fixed window great team member and was there on time even when I wasn’t waited for me and wasn’t a problem well done abri housing one happy customer !!!!!

Great communication, had the problem sorted for me as soon as possible. Andrew was an absolute lovely guy.

Jason came to look at a tap that had been leaking for a while as it wasnt something i could repair, he saw the problem straightaway and showed me what he had to do, he replaced the broken part , also checked the tap to see if it was ok, he was very quick, very tidy and left no mess. Thank you Jason!

A faulty part was found on my boiler during the gas inspection. The tradesman Peter who came to replace it was really friendly and pleasant, he was also conscious not to wear shoes on the carpet and left everything clean and tidy. Highly recommend him!!

The guy that did my repair was, polite and professional, Abri have always made good any repairs they have done.

Quick response. Polite knock on door. Very customer oriented couple of operatives, happy to oblige, answered questions politely. Going beyond their call out duty by doing a few xtra unreported jobs around the property after a look around. Didn't stop for a cold drink even though it was blistering hot. I was so happy with them and very satisfied with the work carried out. They also noted other work to be done and, as professionals, asked if they could report it on my behalf because I am a little forgetful. That was very concerning for them and they promised to inform the office.

Spoke with a lovely lady called caz on first call as had 2 issues. 1 emergency and 1 not so much. Cas managed to get me an emergency callout and had the tech here within 2 hours. But couldn't get through to other so she said she wd email them and they wd contact me next day.... thankyou caz for being so nice polite and helpful.. was really appreciated.

I have been extremely disappointed with the service provided by Abri. Communication is continuously poor, with repeated delays. When problems have been raised, I have often been ignored completely and have to chase a response.

Customer service is frustrating, with different people providing inconsistent information and little accountability for resolving concerns.

Overall, I feel ignored and undervalued. I would NOT recommend Abri based on my experience and hope that significant improvements are made.

This experience was good, I had to wait a while for an appointment, but it was a simple,non emergency plumbing,so thats fair enough, Mike was very friendly and did the job quickly and well.Thankyou

An electrician called Nathan has carried out works in my home, twice now. On both occasions he was punctual, knowledgeable and professional.

My brother has learning difficulties and I wished to represent him in sorting out some maintenance issues. I spoke to Poppy who was so helpful and sent me all the necessary paperwork I needed to complete. She also told me to call straight back if I needed any more advice.
Representing someone who is unable to complete tasks was made so much easier because of Poppys willingness to help.
Thank you Poppy.

I am extremely pleased with the service I received. Martin the Glazer came to fix my windows and he was outstanding from start to finish. He was friendly, helpful and genuinely caring.

His work was completed very efficiently and to a very high standard. He ensured to leave the area clean and tidy too.

Thank you Abri and Martin for a job well done.

Clean and tidy work
Joe was very polite and completed the job required

The service was really good, and they were very polite. The job was sorted and the window was fixed.

We’ve lived in a few housing association-managed apartments and Abri has to be the worst.

Our block in Green Park (Reading) has no site manager. There’s no due care for the welfare of residents. Abri only contact you when it concerns rent. Other than that you will never hear from them. The staff are very ignorant.

Residents have been complaining about a tenant in our block in Green Park (Reading) that’s very erratic and chaotic.

They blast music on repeat from their apartment all day long including Monday mornings. We hear doors being slammed in their apartment all day long.

They are a balcony pacer 24/7 banging their balcony door as they chain smoke throughout the day including at weird hours like 1AM, 3AM, 5AM while people sleep and they talk so loud on their phone from their balcony all day long you can literally here their conversation from a mile away.

They even dispose off their cigarette ends from their balcony into the flower bed across the pavement creating a fire hazard and endangering residents and vehicles in the car park.

We often pick up the cigarette ends from the pavement and the following day we find some more.

Local councillors have emailed Abri on our behalf and their emails have been ignored with no replies.

Multiple complaints have been made about this resident over and over again and Abri haven’t done anything to address this issue to the point they haven’t even sent out a general notice to all residents in the block.

This resident has no consideration for other residents as they walk out of their flat into communal areas and the car park in their sleeping gown even at 4PM.

They are the definition of a tenant from hell often seen loitering in the car park as they are someone with no routine, no schedule, no job and are always all over the place.

Great repair made to a leak in kitchen, fast professional and friendly staff. Great service

Great job done.
Jeremy the carpenter came to do a job which was done perfectly.
He was on time, extremely polite and friendly and took pride in his work. He left everywhere clean and tidy and I cannot fault his work. Thank you Jeremy 😊

Was very pleased with the service, very helpful assistant. I would also like to mention Wayne in Benefits who helped enormously, thank you Wayne

Myles the electrician from abri, is very very polite , professional and friendly.
He carried out his visit to my home , made sure everything was clean and tidy after he had finished.
Well done Myles 👏