I’ve recently moved to an Abri property from Vivid housing. The difference I have noticed in both from reporting the job till completion is the ease and the time scale difference. I have not had on... Leggi di più
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I’ve recently moved to an Abri property from Vivid housing. The difference I have noticed in both from reporting the job till completion is the ease and the time scale difference. I have not had on... Leggi di più
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Massive thank you to Jack Abri customers contact you was totally amazing when I had an urgent job needed doing you was polite professional and put my mind at rest .You got stu from maintenance team t... Leggi di più
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I called regarding an issue with no water to my property and Kirsty was very respectful of it being an urgent matter, after sorting the call out I had asked her if could bring up a couple of other iss... Leggi di più
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Had a leaking tap. Garry came over with an apprentice and he was explaining the procedure step by step making sure the apprentice knows what tool and how to carry out the job safely. They even then cl... Leggi di più
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Scritti dall'azienda
Abri is a large housing provider who own and manage more than 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023 making the group a financially stronger and more resilient organisation. To help deliver our services Abri work with 36 local authorities and 63 different parliamentary constituencies alongside partners in our community.
We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?
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Collins House, Bishopstoke Road , SO50 6AD, Eastleigh, Regno Unito
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Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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First of all my thanks to all the Abri team for all their help recently.
From first becoming an Abri tenant I have noticed a great improvement in the services compared with previous authorities.
To have the unsound rear garden wall removed and high quality fencing to replace it has been a great relief.
The works ran from 3 Aug to 12 August and my fence completed today.
Abri have been so helpful with prompt repairs to my bungalow when needed.
Abri operatives covering all skills have always been so helpful, polite and most efficient , and above all, kind and understanding. Which as an elderly pensioner I really have appreciated.
My grateful thanks to Team Abri!

Risposta di Abri
Beautiful coffee! Lovely welcoming vibe and great buzz to the place. Doing gods work!!

Risposta di Abri
I spoke to Fiona about an issue I had with my shower, I explained that I had already booked the repair but asked as the shower was installed for use by a disabled person who couldn't use the bath, was there anything that could be done about bringing the date forward. Fiona asked about the access to washing facilities for the disabled family member without the shower and then made it a priority call even though we had a bath for other family members. I was very grateful to her. She asked the relevant questions and didnt make me feel like I was unreasonable for asking.
Thank you

Risposta di Abri
Thank you , for Peter, who cleaned the stairs well. First class, shiny like a diamond, thank you Abri

Risposta di Abri
I had a very small dripping type leak, which ultimately came through the ceiling. The plumber who came out made the hole in the ceiling large enough to exam the leak. He quickly ascertained the leak was coming from a bit higher up than 1st thought, from a flexible tap connector to the bath which had perished. He had all the parts needed on the van and quickly had the job done. Very pleased with the outcome.
Within a week the ceiling was also repaired.

Risposta di Abri
Had my bathroom repainted after some damage was done. Graham was absolutely fantastic, honestly went above and beyond, can’t thank him enough

Risposta di Abri
Spoke to Andrew about advice on what to do with cooker he was very polite and patient nothing was to much trouble he dealt with problem happy customer

Risposta di Abri
I would like to thank a staff member named Joe who was extremely helpful with my query regarding my bathroom adaptation request. Every time I spoke to him he assured me he would call me back with any updates, negative or positive and he did this on every occasion. He chased up my query, managed to speak to the person who was dealing with my query and called me back with a positive update. He was so kind on the phone and very patient with my questions. This has been an ongoing issue for months and months and it was so nice to speak with someone who really cared so many thanks to him and I hope he gets recognised for his good work.

Risposta di Abri
Richard and Gordon came to fix something to do with my hot water tank both men were punctual,polite and tidy

Risposta di Abri
William listened to the problem and helped to get it rectified as soon as possible

Risposta di Abri
I had a problem with my toilet cistern not filling after flushing. I called abri who sent out Patrick. He took one look and replaced the fittings, making sure all was working well before he left. Very happy with the service.

Risposta di Abri
Had Richard attend to repair window handle he repaired two and even adjusted my front door latch ! Richard was very polite and helpful and got job done 👍

Risposta di Abri
Quick and on time , didn't have to wait in all day ! ..
Polite and explained exactly what he was doing had a great experience.

Risposta di Abri
IVE HAD A PROBLEM WITH MY LOUDLY BANGING DOOR EVER SINCE I MOVED IN IN 2022. MARK (A CARPENTER) CAME OUT TODAY AND HAS FIXED THE PROBLEM ( WHICH WAS ADJUSTMENT OF THE DOOR SELF CLOSING MECHANISUM ).
MARK WAS SO HELPFULL AND KNOWLEDGEABLE.

Risposta di Abri
Dave didn't waste time quick on the job explained what to do and not to do spot on x

Risposta di Abri
I had a lovely lady called Charlotte come to my house to fix my hot water tank. She was very polite, friendly and arrived on time. When Charlotte had fixed my problem, she explained very clearly what she’d done and everything she’d checked to hopefully make sure it wouldn’t happen again for a long time. Very professional and knowledgeable. Abri should be proud to have someone like her working for them.

Risposta di Abri
Repair carried out by Richard on my kitchen taps.
Richard was professional, efficient and friendly. Replaced my kitchen taps, cleaned up after his works. Very happy with the work he done.

Risposta di Abri
Richard was very professional , polite and helpful. He did the job quite quickly without wasting the time and in the end the result was fantastic. I deeply appreciate it.

Risposta di Abri
Scott was professional and friendly when he fitted our new CO2 detector. He answered our questions about the CO2 detector.

Risposta di Abri
Sam, an electrician from Abri's safer homes team, came round to fit new smoke alarms. He was friendly,kind and polite. The job was completed quickly and professionally by Sam and his team mate. Thank you so much for a quick and efficient installation all done with a bright smile and laugh.

Risposta di Abri
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