We visited Ableworld at Wigan in order to look for a mobility scooter for my husband, we were welcomed by Peter the sales person who was very patient and friendly, offering all the information about t... Leggi di più
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staff are always a pleasure and wanting to help in any way possible. Our dog chewed our charging cable and they were very efficient at finding a replacement. Our initial purchase was also easy and we... Leggi di più
L'azienda ha risposto
A great shop for all your mobility needs. So far Ableworld has never failed me, from stair lifts, mobility scooters to mobility appliances. There are great prices too and offers that are more competit... Leggi di più
L'azienda ha risposto
Sold my Dad a mobility scooter at £2000, he only uses it in the house and that is just to go to the bathroom or bed. Still under warranty, multiple issues with it, latest being the handle part sheere... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Ableworld
Scritti dall'azienda
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Informazioni di contatto
Stapeley Technology Park, London Road, CW5 7JW, Stapeley, Regno Unito
- 08000965440
- support@ableworld.co.uk
- ableworld.co.uk
4,5
Eccellente
2K recensioni
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Rollator easy to assemble and a good…
Rollator easy to assemble and a good walking aid.
8 febbraio 2026
Risposta di Ableworld
Thank you your kind review.
We’re delighted to hear that you found the rollator easy to assemble and that it’s proving to be a good walking aid. That’s exactly what we aim for something practical, reliable and straightforward to use.
If you ever have any questions or need further assistance, please don’t hesitate to get in touch.
Kind Regards,
Ableworld
We bought a Power chair £2,200 in May…
We bought a Power chair £2,200 in May 2025 at the Christchurch store. Now Ableworld can't supply a new battery.
20 febbraio 2026
Non scritta su invito
Risposta di Ableworld
Hi Richard, thank you for taking the time to share your feedback.
We’re very sorry to read about your experience following the purchase of your powerchair from our Christchurch store in May 2025. We completely understand how frustrating and concerning it must be to have difficulty obtaining a replacement battery, especially for such an important piece of mobility equipment.
This is certainly not the level of service we aim to provide, and we would very much like the opportunity to look into this matter further for you. There may be additional options or solutions available that we can explore to help resolve the situation as quickly as possible.
If you’d like to discuss this further or need any assistance, please don’t hesitate to contact us at [support@ableworld.co.uk](mailto:support@ableworld.co.uk). Our team will be happy to help.
We truly value all feedback, whether positive or constructive. It helps us learn, improve, and continue providing the best possible experience for our customers.
Kind Regards,
Ableworld
Prompt delivery and timing.Thank you.
6 febbraio 2026
Risposta di Ableworld
Hi Margaret,
We appreciate your positive review! Ensuring prompt delivery is very important to us, and we're glad we could deliver on time. Thank you for choosing us!
Take care,
Ableworld
Good Service
Easy to order, good communication, fast delivery. Product exactly as described. Perfect.
6 febbraio 2026
Risposta di Ableworld
Hi Dena, thank you for your lovely review.
We’re so pleased to hear that you found the ordering process straightforward, communication clear, and delivery quick. It’s great to know the product was exactly as described and met your expectations.
Kind Regards,
Ableworld
I have had nothing but positive…
I have had nothing but positive experiences. Most recently at the Northwich branch I’ve had multiple phone calls with grace and Louise.
And seen Russell when I was in store.
my power chair is behaving very oddly! But they have listened, made suggestions and are going out of their way to enable me to try manual wheelchairs to help me have some sort of backup just in case my power chair needs to go away to be looked at.
I understand they are shortstaffed at the moment and they seem to be playing Musical stores! However, they are all friendly, kind and keen to help! And I massively appreciate the ability to phone up and speak to a person!
Thank you!
18 febbraio 2026
Non scritta su invito
Risposta di Ableworld
Hi Liz, thank you for taking the time to share your experience.
We’re delighted to hear that Grace, Louise and Russell were able to support you during what must be a frustrating time with your power chair. When equipment isn’t behaving as it should, it’s so important to feel listened to and supported, and we’re really pleased the team could offer practical suggestions and arrange for you to try manual wheelchairs as a back-up option. Your independence and peace of mind are always our priority.
We also genuinely appreciate your understanding regarding staffing at our Northwich branch. The team are working incredibly hard, sometimes across different stores, and your patience and kindness towards them will mean the world.
Thank you again for your thoughtful feedback.
Kind Regards,
Ableworld
Delivery was delayed, product disappointed
Price of the underwear was competitive but the delivery was delayed, sadly however from a performance point of view (leakage), the underwear did not perform as expected, but the quality of the product in terms of its look and feel is good.
10 febbraio 2026
Risposta di Ableworld
Hi Mark,
Thank you for leaving your feedback. We’re glad to hear you found the price competitive and liked the look and feel of the product.
We’re sorry that the delivery was delayed and that the product didn’t perform as expected. We’ll be taking this up with the supplier to address the issue and see how it can be improved.
Take care,
Ableworld
Fantastic Experience
I took my elderly Mum into Ableworld Bridgend this morning and received an amazing service from Adam and Becki. They're both very knowledgeable about the products they sell and spent time explaining the pros and cons of the different mobility scooter models. They gave demonstrations on the folding mechanisms and allowed my Mum to try to lift it in and out of the boot of our car. A fantastic experience; thank you both very very much.
18 febbraio 2026
Non scritta su invito
Risposta di Ableworld
Hi Steve,
Thank you so much for your lovely feedback! We're thrilled to hear that Adam and Becki at our Bridgend store provided such a helpful and enjoyable experience for you and your mum. It's great to know they took the time to explain everything and give demonstrations - we'll be sure to pass on your kind words.
We look forward to welcoming you both back to the store again soon!
Take care,
Ableworld
Went to Ableworld Wigan this last week…
Went to Ableworld Wigan this last week looking for a 3 wheeled walker that was light and easy to fold and unfold. Peter and Julie were so knowledgeable and helpful and helped me to try several different ones. I was able to find one that suited my needs perfectly and that I was able to manage without any assistance. Finally , I can now get out and about independently.
12 febbraio 2026
Non scritta su invito
Risposta di Ableworld
Hi Pamela,
Thank you so much for taking the time to leave such a lovely 5 star review. It really means a lot to hear that Peter and Julie were able to help you find the right 3-wheeled walker. They’re both so passionate about making sure customers can try different options and feel completely confident in their choice, so your kind words will make their day.
We’re especially pleased to know you’re now able to get out and about independently — that’s exactly why we do what we do. Thank you again for your thoughtful feedback, and we hope you enjoy every moment of your newfound freedom!
Take care,
Ableworld
Served by Dave
Served by Dave at outercircle lincoln
Really good experience very helpful
Very knowledgeable
Explained everything
14 febbraio 2026
Non scritta su invito
Risposta di Ableworld
Hi Mr Slater,
Thank you so much for your kind review! We're delighted to hear you had such a good experience with Dave. He takes great pride in making sure everything is clearly explained and that customers feel confident in the advice they're given, so your feedback will mean a lot to him.
We really appreciate you taking the time to share your experience and look forward to welcoming you back to the Lincoln store in the future.
Take care,
Ableworld
Ableworld Wigan 10/10
What a fantastic experience I had with Ableworld Wigan this week. I sought advice with Julie three times on the telephone, and met Peter in store. The advice I was given, whilst searching for a support aid for an elderly parent was brilliant. Clear, knowledgeable, deep understanding of the products and clear expertise in their field. The store has loads of gadgets in it, so there’s always something to look at. I couldn’t be happier with my experience there this week.
11 febbraio 2026
Non scritta su invito
Risposta di Ableworld
Hi Kerry, thank you for your lovely feedback about Ableworld Wigan.
We’re delighted to hear that Julie and Peter were able to give you clear and helpful advice while you were choosing the right support aid for your parent. It’s great to know you felt confident in the guidance you received.
We really appreciate your kind words and are so pleased you had such a positive experience with us.
Kind regards,
Ableworld
Staff friendly and helpful, making it an enjoyable experience as staff not pushy or pestering
Very helpful staff
7 febbraio 2026
Risposta di Ableworld
Hi, thank you for your kind words. We’re really pleased to hear that you found our staff helpful. We always try our best to offer friendly and supportive service, so it means a lot to us that you noticed. We hope to see you again soon.
Kind regards,
Ableworld
Fab customer service.
I took my elderly neighbour to Ableworld in Woolston, Southampton to get her walker fixed and she was very happy with the service she received. They didn’t even charge her for fixing a new knob to enable her to adjust the handles on her walker. The assistant ‘Peter’ was very helpful and friendly, as were all the staff. Great customer service. The shop was well organised with a great range of aids. We would highly recommend Ableworld.
6 febbraio 2026
Non scritta su invito
Risposta di Ableworld
Hi Pink, thank you for your kind review. We are so pleased to hear that your neighbour was happy with the service she received at our Woolston store. It’s great to know that Peter and the rest of the team were helpful and friendly, and that the walker adjustment was sorted for her. We’re also glad you found the shop well organised with a good range of aids. Thank you for recommending Ableworld!
Kind Regards,
Ableworld
Risposta di Ableworld
Hi Jillian,
Thank you so much for the 5 star review! We’re thrilled to hear you’re happy with the product.
Take care,
Ableworld
Risposta di Ableworld
Hi Jon, thank you for taking the time to leave a review. We’re delighted that you were pleased with both the fast delivery and the quality of the item.
Kind Regards,
Ableworld
Excellent service from Richard today. So helpful. I’ll definitely be back Thanks.
Excellent service from Richard today
5 febbraio 2026
Non scritta su invito
Risposta di Ableworld
Hi Jane,
Thank you so much for your lovely review! We’re really pleased to hear you received excellent service from Richard - we’ll be sure to pass your kind comments on to him.
We look forward to welcoming you back soon.
Take care,
Ableworld
Thanks to all staff at the Wigan branch…
Thanks to all staff at the Wigan branch u did a fantastic job helping me choose what wheelchair and reclining chair I needed , thanks I won’t hesitate to come back if I need anything else
4 febbraio 2026
Non scritta su invito
Risposta di Ableworld
Hi Margaret, thank you for your kind words. We’re delighted to hear that the team at our Wigan branch were able to help you choose the right wheelchair and reclining chair for your needs. Your feedback means a great deal to us, and we’ll be sure to pass your thanks on to the staff. We look forward to welcoming you back if you ever need anything in the future.
Kind Regards,
Ableworld
A fantastic team at the St.Helens…
A fantastic team at the St.Helens store, I recently bought a rise and recline chair for my dad. The team were so friendly and helpful, ensuring that I had everything I needed to know before making a decision. Thank you
24 gennaio 2026
Non scritta su invito
Risposta di Ableworld
Hi Kerry, thank you for your kind words. We’re delighted to hear that the team at our St Helens store were able to help you find the right rise and recline chair for your dad. Providing friendly, knowledgeable support is really important to us, so it’s lovely to know you felt well informed and looked after. We’ll be sure to pass your feedback on to the team. Thank you again for taking the time to leave a review.
Kind Regards,
Ableworld
Visted the WIGAN branch
We went to the WIGAN branch. We chatted to a chap called PETER. He was extremely helpful, friendly and informative. Excellent customer service would highly recommend this store
31 gennaio 2026
Non scritta su invito
Risposta di Ableworld
Hi Daniel.
Thank you for your kind words! We’re really pleased to hear about your great experience at our Wigan branch. Peter will be delighted to know you found him helpful, friendly and informative. We really appreciate the recommendation and look forward to welcoming you again in the future!
Kind Regards,
Ableworld
Knowledgeable, friendly and helpful
Fantastic, I spent 2 hours with Alex trying several scooters outside to check how they perform over humps and bumps. No pushy seller anything like that he was very knowledgeable about all the products on show and helped me to make up my mind on which scooter to buy
25 gennaio 2026
Non scritta su invito
Risposta di Ableworld
Hi,
Thank you for your lovely review! We're thrilled to hear that Alex could take the time to help you test the scooters and that you felt supported without any pressure. We'll be sure to pass your kind words on!
Enjoy your new scooter, and thanks again for choosing us!
Take care,
Ableworld
I have Stage 4 cancer which is…
I have Stage 4 cancer which is affecting my mobility and so I’m not able to get around as well as I used to. I set up a GoFundMe fundraiser last year. Thanks to the very generous donations received from family and Facebook friends I was today able to buy a mobility scooter. Many thanks to Allyson and Roy ❤️
26 gennaio 2026
Non scritta su invito
Risposta di Ableworld
Hi Fran,
Thank you for sharing your story. We're so glad to hear that, with the help of your GoFundMe and the support from your family and friends, you were able to get your mobility scooter.
Allyson and Roy will be thrilled to hear your kind words - it's wonderful to know they could help make things a little easier for you. Wishing you all the best with your new scooter!
Take care,
Ableworld
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