Ableworld - Hanley Recensioni 97

TrustScore 4.5 su 5

4,3

430 Leek Road, Hanley, ST1 3HU Stoke-on-Trent, Staffordshire, GB


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Valutata 1 stelle su 5

Visited the Stoke on Trent store today. Appalling service and attitude of the staff! They really couldn’t have cared less! There used to be a lovely, caring and knowledgeable gentleman there, what a s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Having bought a mobility scooter nearly two years ago we recently had difficulty in putting the scooter in the car.We went to the Ableworld branch in Hanley Stoke on Trent and the staff Kev and Dawn... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We went in on 3 separate occasions to look at walkers and wheelchairs. On each occasion. the staff, Dawn and Jay were really helpful and allowed us plenty of time to look round and try the various dif... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Company brought a colt executive for me too try as due to bad falls and illness i cannot get into a car etc.. The store from stoke on trent were brilliant..Carl & Raegan were so patient for an old di... Leggi di più

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Dettagli dell'azienda

  1. Fornitore di ausili per la mobilità
  2. Attrezzature e forniture ospedaliere
  3. Negozio di sedie a rotelle

Informazioni su Ableworld - Hanley

Scritti dall'azienda

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.


Informazioni di contatto

  • 430 Leek Road, Hanley, ST1 3HU, Stoke-on-Trent, Staffordshire, Regno Unito

  • 01782 205901

4,3

Eccellente

TrustScore 4.5 su 5

97 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Excellent choice of scooters helpful old fashioned service , very happy customer

We visited Ableworld Hanley for the first time two days ago, to look at. Mobility Scooters for myself.
We parked on their car park and were greeted by Dawn. She would have been happy to let us browse, but I wanted advice so we chatted about what I was looking for . She showed us a lovely pavement scooter, which was just the right size and very reasonably priced. I had a try on it around the shop and on the car park. After deciding this was the one I wanted, she slowly went
through how to dismantle it to put in the car if needed. She explained all about the battery etc I felt reassured how easy it was. I decided to have the breakdown cover as an added reassurance. Dawn said she was at the end of the phone for any queries. I paid and she loaded it into the car. I am delighted with it and delighted with the service I received.

22 settembre 2021
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Risposta di Ableworld - Hanley

Hello Mrs Walker,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Dawn talked you through options and helped you with advice to find the perfect scooter for you. It's great to hear you were reassured at how easy it was. We hope to see you again.

Kind Regards,
Ableworld

Valutata 5 stelle su 5

Would like to thank Mark and the team…5 star service

Would like to thank Mark and the team at joiners square, Stoke on Trent, for all their help. I am a landlord at a local pub and we had bought a second hand mobility scooter for a customer which we had problems with. They quickly tested the batteries for us and charged them identifying the problem for us. Nothing was too much trouble and as a result i will always recommend them to anyone who may need their assistance. 5 star service

16 settembre 2021
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Risposta di Ableworld - Hanley

Hello Mr Rhead,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Mark and the team at Hanley were able to help you with looking into your mobility scooter and were able to identify the problem. We hope to see you again.

Kind Regards,
Ableworld

Valutata 5 stelle su 5

Excellent service quick and friendly…

Excellent service quick and friendly would recommend to anyone.

15 settembre 2021
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Risposta di Ableworld - Hanley

Hello David,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that you received an excellent service recently. We to see you again.

Kind Regards,
Ableworld

Valutata 4 stelle su 5

Mark was very helpful

Mark was very helpful, he gave good advice to us, nothing was too much trouble. Happy with my purchase thank you

14 settembre 2021
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Risposta di Ableworld - Hanley

Hello Jan,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Mark was very helpful and gave you great advice when you visited in store recently. We are happy to hear that you are happy with your purchase. We hope to see you again.

Kind Regards,
Ableworld

Valutata 5 stelle su 5

Brilliant Customer Service HANLEY

I visited the Hanley Store Mark and his team were friendly and unrushed and very knowledgable l brought a scooter which allows me more independence in my daily life i,m loving it i would recommd highly

thank u so much Mark and Team
David Rhodes

10 settembre 2021
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Risposta di Ableworld - Hanley

Hello Carol,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Mark and the team at Hanley were friendly and knowledgeable when you bought your scooter recently. It's great to hear it has allowed you more independence in your daily life. We hope to see you again.

Kind Regards,
Ableworld

Valutata 5 stelle su 5

I always receive terrific customer…

I always receive terrific customer service from the Hanley Team. They are well informed about the products and give sound advice. Recently I was looking for a specific hand rail that would clamp onto the side of the bath, but I couldn’t find one. However The Hanley Team did track one down, for which I was extremely grateful .

9 settembre 2021
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Risposta di Ableworld - Hanley

Hello Jayne,

Thank you for taking the time to leave us an excellent review. We are thrilled to heat that the Hanley team were well informed about the products and gave you great advice. We hope to see you again soon.

Kind Regards,
Ableworld

Valutata 5 stelle su 5

Hanley Branch…

A massive thank you to Dawn at the Hanley (Stoke-On-Trent) store. We needed an electric bed & chair for my mum to come and live with us once discharged from hospital following a fall

We needed a quick delivery and Dawn went out of her way to assist and get a prompt delivery

High recommended

8 settembre 2021
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Risposta di Ableworld - Hanley

Hello Andrew,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Dawn from our Ableworld Hanley store went out of her way to assist you recently. We hope to see you again.

Kind Regards,
Ableworld

Valutata 5 stelle su 5

Brilliant customer service

Brilliant customer service. Unrushed, warm, friendly and knowledgable. I checked prices before I came and they were as cheap.

Mark & Charlene we’re both very different but equally brilliant in their approach.

I’d go here again in a heartbeat.

5 settembre 2021
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Risposta di Ableworld - Hanley

Hello Andy,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Mark and Charlene were both brilliant when helping you. We hope to see you again soon.

Kind Regards,
Ableworld

Valutata 5 stelle su 5

Very friendly & helpful sales people

Very friendly & helpful sales people. Knowledgeable & very pleasant.
Pleasure to deal with. I was served by Russel, who listened & advised accordingly.
Very pleased with my purchase & the price paid. Hopefully the aftersales service will be just as good

Thanks you guys

4 settembre 2021
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Risposta di Ableworld - Hanley

Hello Dawn,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Russel was knowledgeable, pleasant and listened to your needs. We hope to see you again.

Kind Regards,
Ableworld

Valutata 5 stelle su 5

Purchase of mobility scooter

Visited the store yesterday in Hanley with my 91 year old father in law to purchase a mobility scooter. The service was excellent, the staff could not have been more helpful, explaining all the various scooters available ensuring that we chose the correct one. The whole process was a very pleasant experience and on the way home my father in law commented on how much he had enjoyed his visit to the store. Well done to all the staff in store

27 agosto 2021
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Risposta di Ableworld - Hanley

Hello Dave,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that team in store were helpful and explained all of the various parts of the scooter. It's great to hear that your father in law enjoyed his visit in store. We hope to see you again.

Kind Regards,
Ableworld

Valutata 5 stelle su 5

I went looking for a walking aid for my…

I went looking for a walking aid for my 79 year old father at AbleWorld in Stoke- On-Trent. The level of advice and service from a guy called Mark was excellent.

25 agosto 2021
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Risposta di Ableworld - Hanley

Hello Paul,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Mark from our Hanley store delivered excellent customer service. We hope to see you again.

Kind Regards,
Ableworld

Valutata 5 stelle su 5

Exceptional service

Came into the shop to get my arm from my Mobility scooter repaired. Mark who served me went out of his way to repair it.Thank you so much

23 agosto 2021
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Risposta di Ableworld - Hanley

Hello Mrs Harrison,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Mark went out of his way to help you repair your mobility scooter recently. We hope to see you again.

Kind Regards,
Ableworld

Valutata 5 stelle su 5

Good afternoon visited ableworld again…

Good afternoon visited ableworld again today to purchase a new mobility scooter which we viewed few week ago,as there was a delay in my new car being delivered I needed my new scooter so went to shop again in Hanely stoke on trent to se if new one would go into the car I have, mark sales manger was excellent showed me how to strip it down, it went into boot of my car with ease great I was able to remove it and refit it together, so I have purchased it ready for my hols I would like to thank Mark + dawn for there cooperation and help and members of staff first time around.

14 agosto 2021
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Risposta di Ableworld - Hanley

Hello Mr Carr,

Thank you for taking the time to leave us an amazing review. We are thrilled to hear that Mark and Dawn from our Ableworld Hanley store were able to help you find the perfect scooter for your needs. We hope you enjoy your holiday! Hopefully see you again.

Kind Regards,
Ableworld

Valutata 5 stelle su 5

Ableworld, Stoke on Trent.

We visited the Stoke on Trent store today to purchase a Mobility scooter for my Wife. We pre ordered the scooter so it was ready for when we arrived. The Staff as always were really professional and helpful but the best part of the visit were the lovely cakes, made for us by the wonderful Dawn, the lady who served us. Thank you Dawn. My wife loves her new scooter, so a huge thank you to Ableworld.

13 agosto 2021
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Risposta di Ableworld - Hanley

Hello Mark,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Dawn from our Ableworld Hanley store is always professional and helpful when you visit. We are glad you love Dawn's homemade cakes. We hope to see you again.

Kind Regards,
Ableworld

Valutata 5 stelle su 5

I was in the Stoke on Trent Hanley…

I was in the Stoke on Trent Hanley store and bought a mobility scooter I was served by Dawn who was thorough in explaining how to use scooter I bought and was extremely attentive to all my queries I recommend Ableworld to anyone who need help with mobility

12 agosto 2021
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Risposta di Ableworld - Hanley

Hello Curtis,

Thank you for taking the time to leave us a fantastic review. We are thrilled to hear that Dawn from our Ableworld Hanley store was extremely attentive to all of your queries. We hope to see you again soon.

Kind Regards,
Ableworld

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