Fifth Third Bank Recensioni 728

5th 3rd Bank made it easy to finance our home and refinance or provide a line of credit during difficult financial times. We've been with them for over twenty years and consider them the best bankers ever.

People makes the difference in 5/3 bank. I have been treated like a family member. Great customer service and very knowledgeable. Flavia always welcomed me with a smile and gives me great advice. So sweet. Great vibe and energy

The bankers were extremely courteous and made me comfortable interacting with them. They have expert knowledge of many aspects of money management. I went to them seeking advice on increasing the earning power and safety of my savings. All my questions were answered to my satisfaction, and we converted some savings into an annuity.

Adonica and her team have been amazing this past year since the loss of our dad and the transfer of family assets.

Great customer service when I pulled up they let me know I was next in line and that they will be waiting on me soon. No long wait at all

We had a lot of information about beneficiaries to change on nine accounts. She was so patient, knowledgeable, and helpful in getting it done.

Rosie always checks in to see how things are going and if I need anything.

Customer service is first class. The bank customer service person called me!

I called to find out my options for a personal loan and was given all the information I needed as well as different options to help with my situation. The representative being honest and helping me find the best product for my situation was appreciated. Service was quick, friendly, and informative.

Do not get a car loan from Fifth. Three times they have pulled double payments out of my bank. If you want your money back, then they want you to wait 4 business days and then you need to reach back out to them so they can submit the request. Then, upon the entry of the request, it would take up to 10 business days to return the payment to my account. I spoke with Joseph and Tyler (Supervisor), who were no help at all. They are quick to make mistakes with your money and they give you less than satisfactory options on what to do with your money. Do not get a car loan from them if you don't want extra money coming out of your account and if you expect poor customer service when you call about the mistakes they made.

Worst bank ever. They cost me a lot of money and my transactions never went through on time. Not a good bank for businesses.

Everthink when as well as it could, Joni Herndon could not have been more helpful in all aspecks of the banking problem that I didn't understand. She was a real help in helping me understand.

On 02/04/2026, I was hacked. I went to the branch, after confirming Miranda Briscoe was working. Miranda helped me switch my funds into a new account and recommended added security monitoring through 5th/3rd. Miranda was very helpful in instituting these changes. Miranda is always helpful, friendly and respectful. She has helped me with many complex situations over the past several years, especially regarding the settlement of my parent's estate. Her branch is not the closest to my home, but Miranda is the best and worth the time to go to her branch.

We experienced an abrupt, unexpected termination of our relationship with our previous financial manager at the end of the year. I decided to stop by the Fifth Third branch, since it was in our neighborhood. I just wanted to get information on banking options for small businesses. I was told the manager Aaron Carney would be happy to sit down with me. I wasn't expecting a manager at all. I had 2 very disappointing experiences at other well known banks earlier that week and they were just associates. Aaron spent at least an hour with me, answering my questions and explaining business service options. He explained we didn't need thousands of dollars to open a business account, as we assumed. When I left, my stress was gone because we could begin to serve our members again. The next day, I received a call from a World Pay rep, who also set us up quickly. I'm beyond Thankful and have already shared Aaron's information with other business owners and our members.

I spoke with the manager at this location. I had a hard time understanding fifth thirds banking system, and she took the time to explain it to me. She is so patient and kind.

I like this bank and friendly staff I am leaving my bank ozk and transferring all my business to fifth third bank

An issue arose, the rep was on top of this issue, assisted me with kindness and professionalism

The representative was very helpful

It was quick , easy , and very cordial.