4thutility Recensioni 

Got a call from 4th utility Abdullah explained everything to me and answered questions I had

Thomas was amazing and helped with canceling my account!!

Really great service, very fast, and they always kept me in the loop throughout the call

I spoke to Ben today in regards to my account as I had not successfully cancelled my contract causing payments to be missed. Ben was extremely patient and friendly and managed to sort my account in a one phone call resolution. Extremely impressed by the service and speaking to someone who genuinely wants to help

Martin was very friendly and made sure that everything is being done to resolve the router issue ASAP.

John from the technical team was brilliant, he answered all the questions I asked him no problems at all ,a credit to the technical team at 4 utility

Very pleasant young man Shawn who explained everything thoroughly to me so that I could understand what I was agreeing to.

Very friendly helped me very quickly great customer service and customer satisfaction

Excellent support

Great customer service

Toby at 4th utility was very polite and very helpful he went through what my bills would be each month as I am a new customer to them

Great service, easy and simple to arrange setup all thanks to Nick... Thank you will defo recommend 4th utility

Doubled my speed and lowered the price, Ben was really helpful!

My Daughters broadband was down, Tobi arranged for her to authorise my dealing with the account and then I spoke to him about the issue. He was able to diagnose the problem over the telephone and talked me through getting up and running again. Tobi was friendly, efficient and a pleasure to deal with. Maxine Lewis

Ajmal introduced himself very politely. The conversation was very efficient and businesslike but still friendly. I felt the time was well spent and the follow-up looks very straightforward. A very pleasant and positive experience.

Really happy with the support I received from Lelo. She was friendly, patient, and very helpful over the phone. She also arranged a follow-up call to check that everything was sorted, which I really appreciated. Great customer service and highly recommended!

Thought the first call could be a scam so called the next day found out it wasn't

Shawn called me today to renew my current contract. He dealt with this very efficiently, helping us by matching other prices from different providers. He gave us a good deal, he was polite & concise at all times.

During the time I was with 4th utility, over 2yrs, I found the service very good. The service dropped a couple of times. Megan from customer service today was very polite and professional.
I am very unhappy that they require 4wks notice to discontinue the service. I move to a new property and I had just a few days to leave, about a week. 4th utility do not provide a service in the new area. It seems very unfair for them to charge for a service that was not utilised for several weeks.

Suleman honestly gave me the best resolution I could have imagined. I’m really happy with the service and understanding. Everyone knows how difficult these calls can be and how stubborn some reps can be but honestly I didn’t even have to fight or insist, it was so stress free and the perfect solution.