Nat was informative, engaging and had lots of knowledge and personal experience. The course was well organised and was taught at a good pace. Excellent training - will be using her again for sure!
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I would highly recommend 1st Steps First Aid. We have been having Natalie deliver our Paediatric first Aid as well as our First Aid at Work training for several years. All updates are explained clea... Leggi di più
Natalie was an excellent teacher. I would highly recommend 1st steps first aid and plan to book my next refresher with her.
Nat is so knowledgeable and delivers training in a really engaging way. I thoroughly enjoyed the training and passed 100% so she clearly did a fabulous job. Highly recommend.
Dettagli dell'azienda
Scritti dall'azienda
At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Informazioni di contatto
Keystone Avenue, WF10 4TH, Castleford, Regno Unito
- 01977330102
- Natalie@1stStepsFirstAid.co.uk
- 1ststepsfirstaid.co.uk
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I was expectant and looking forward to…
I was expectant and looking forward to the training day. The training day was insightful and lots of engagement from the trainer. I won't be afraid to perform CPR when needed. Cheers to Natalie.

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I understood more about first aid…
I understood more about first aid treatment, especially CPR.

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Everything about the session was great
Everything about the session was great...
Especilly the trainer Natalie .... her way of delivery was good.... thankyou for the session

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Feed back for First aid.
I found it to be highly informative and practical. clearly and engagingly. The hands-on practice sessions were particularly beneficial, as they allowed us to apply what we learned in real-life scenarios.
The course covered a wide range of topics, from basic CPR and wound care to handling more complex emergencies like choking and fractures.
Thankyou

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Wonderful session
The training was wonderful and gained lots of information in a clear and detailed way.

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Training
The training was very interactive. The trainer delivered the training at a good pace so i was able to take in the information.

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Natalie was brilliant.she went in to…
Natalie was brilliant.she went in to everything in brilliant detail and made Sure everyone understood

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Excellent course
Excellent course, instructor had time for everybody and everything was explained so it was easier to understand. would definitely use 1st steps again.

Risposta di 1st Steps First Aid
I recently completed a first aid course
I recently completed a first aid course, and I must say it was excellent! The content was informative, the instructor (Natalie Kay) was knowledgeable, and the hands-on practice was invaluable. I feel much more confident now in my ability to handle emergency situations. Highly recommend this course to anyone looking to learn life-saving skills

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The trainer is really good she explains everything I really enjoy it
I did 1 st first aid course it was sach a lovely and enjoy full thanks

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1st steps first aid
Really informative course, well taught, fun and enjoyable whilst also making sure important information learnt
Thanks to Natalie

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Very good teacher made things very easy…
Very good teacher made things very easy to understand highly recommended

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What a great interactive training…
What a great interactive training session, very comprehensive and well presented, light hearted and thoroughly enjoyable.

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Great experience
Great people skills, down to earth, great knowledge, easy to understand

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