1st Call - Window & Door Repairs Recensioni 157

Great experience. Window replacements were fitted quickly and professionally with all mess cleared away afterwards. Very professional service. Would recommend! Thank you

Friendly company.
Had a mix up with installing date, they apologised and gave another date and installed on that date
Happy with work, quality and price for replacing my glass in patio door. Would highly recommend 1st call

Friendly, efficient, punctual service. Thank you.

Great services from start to finish, highly recommend, repaired my window and left no mess
Thank you very happy

Very quick response, flexible with time and date of any visits. Quick response to any questions. Very professional, quick and clean job done, fitter even clean my window after change a unit. Thank you very much, really impressed 👍👍👍

Really good service very quick to respond and good prices lovely guy who came to fit our glass would highly recommend this company

New glass supplied and fitted to pvc windows. Good service great price. Very happy customer. Next door neighbour will be in touch shortly.

Would recommend.. found them on Facebook.. phoned up in morning and they came the same day.. mended my window in record time..
Brilliant....5+

Excellent Service from Start to Finish!

I recently had a new front door and several windows fitted by first call, and I couldn’t be more pleased with the results. From the initial consultation through to the final installation, the team was friendly, professional, and highly efficient.

The quality of the workmanship is outstanding – the new door looks fantastic and feels secure, and the windows have really improved both the appearance and insulation of my home. The installers arrived on time, worked diligently, and left everything clean and tidy when they were done.

Communication throughout was excellent, with clear timelines and no hidden surprises. It’s clear that first call takes pride in their work and values their customers.

I would highly recommend them to anyone looking for new doors or windows – a job well done!

The prompt visit was amazing , the chap was very polite and friendly , the work carried out was second to none saving me 1000s to change the windows as a single parent I could not afford that , they made everything look and feel like new , the clean up after top notch well done 1 st glass and all your team I will be highly recommending your company

Quality service from start to finish. Had 4 leaf bifolds fitted last year and had no issues, from the sale, to delivery and fitting 10/10. Gaz was so knowledgeable and helped me choose bespoke doors to suit my house. I have now had my front composite door fitted.. spot on lads. Definitely recommend.

This is the 3rd time I’ve used them! From the moment they turned up from the moment they left was a great experience

Got the 4 pieces of glass done within an hour and my house is like brand new again!

Would highly recommend to anyone

Had my whole house of glass units replaced at my other property. The lads have done a fantastic job. From the call I made to them right to the end of installation has been exceptional. Keep up the good work lads.

Good price good service good fitting I'm impressed five 🌟 🌟 🌟 🌟 🌟

Brilliant service from start to end so easy to deal with no hard sell just gave me the price and it was a fraction of the price of new windows thank you so much the fitter even cleaned my glass after fitting 6 glass units now my sister is getting hers done

Avoid them like the plague! The initial visit and second survey was fine to my property. Paid in advance for two new window and two new door seals. The chap that had come to finally do the job was laid back and felt like not wanting to do the work. Double gaskets on each item were quoted and paid for. The chap reluctantly took single only on two had no clue on job schedules. He didn't replace any on the front door albeit the gasket was seen clearly ripped and stated he adjusted the door without me knowing or permission received. I rang the company and they stated will get a full refund back minus the door adjustment, which was not on the agreed work schedule. Ringing them, no answer. I'll get Mastercard to reimburse.

Firstly, Ali, our salesman, was honest, friendly, fair and did not use sales techniques to get us to accept the quote, he gave us a no frills fair quote which we all thought was fair and rare, fitting however is when things went south, all booked in, son back from uni, on duty to recieve glazers and glazing, solo engineer rocks up to fit large unit to upstairs window, so has to cancel, day wasted, 1st rearrange for following week, then that is cancelled last minute, rebooked 3rd time, only one set of ladders but 2 men this time, working at height regs call for scaffolding, but ladders if footed, nope 2nd man is carrying glazing unit upstairs to pass out to man on ladder, worse still on fitting rubber gasket inside is pinched and distorted.glazers leave. On returning home we see that rubber is now distorted and no longer sealed, call the office which begins a tirade of abuse and a level of unprofessionalism never before witnessed, no offer to come and sort the minor issue so they can be paid, just threats to break in and remove the new unit, and put old one back in, while we are not in, tresspass, breaking and entering, theft (50%already paid upfront) also refusal to return monies paid when they take window, PLEASE AVOID, sorry Ali

EDIT in response to 1st call
Abuse was one way from 1st call managers to ourselves, I am not nor ever will be a loyal customer of a company that behaves this way. We maintain the position that we are happy to pay outstanding balance in full on completion of wort to a satisfactory standard. Your 'offer' to replace new with old was made as a threat not an 'offer', and while we are out, we have never asked you to replace the rubber gasket on our window just to make it as good as it was before you removed the old unit( still no offer of remedial work). we have never asked for nor mentioned a reduction in price, that has come from your side. ME, I am easily pleased, fair price (thanks Ali), well executed job when arranged (x), civil behaviour (x)

From first call to last follow up call the service has been amazing. The company have worked within my budgets and timescales they have been very friendly and professional would highly recommend and will use again in the future.

The repairs done forward us were done to our satisfaction efficiently by a very tidy and polite employee.

On time professionally