Great company. Ordered a couple of times. Second time there was an issue with my browser/the system which meant a double order. Called in and they made it right straight away refunding postage as a... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Polite, kind and courteous. This small company and it's employees are a credit to their industry, (if only other shops had their morals!) There attention to the customer is fantastic with little... Leggi di più
Do not place online orders with this company. Order placed, paid in full. No goods received. Phonecalls and emails unanswered. Now having to contact credit card to request cashback
L'azienda ha risposto
I needed a new leash & board sock for a 9 footer. 10 Over had a great selection, good product details on the site and free shipping so I placed an order. Leash & sheath arrived safely a few days later... Leggi di più
Dettagli dell'azienda
- Negozio di articoli per il surf
- Negozio di abbigliamento
- Negozio di articoli per sport all'aria aperta
Informazioni su 10 Over Surf Shop
Scritti dall'azienda
Our commitment goes beyond just being an online surf shop. We are deeply passionate about supporting the Newquay and Cornish community, as well as fostering the growth of young surfers.
At 10 Over Surf Shop, we believe in building a close-knit family that extends beyond our employees to include our customers.
Located just a stone's throw away from the renowned surf beaches of Fistral Beach, we have the advantage of personally testing all the surf hardware and wetsuits we stock. This hands-on experience allows us to provide valuable advice on surfing in Newquay, recommend the right equipment for your needs, suggest the best places to dine, and answer any other questions you may have about this vibrant coastal town.
At 10 Over Surf Shop, we are more than just a business – we are a passionate community dedicated to enhancing your surf experience while preserving the beauty of Mother Earth. Join our family today and embark on an unforgettable surfing journey in Newquay.
Informazioni di contatto
Unit 14 Darbari Prow Park, Treloggan Industrial Estate, Newquay, TR72SX, Newquay, Regno Unito
- 01637 226 336
- chris@10oversurf.com
- 10oversurf.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very bad customer service
Pretty bad customer service. We bought a board, took weeks to get a reply saying we no longer sell the board, we had paid and had to ask repeatedly for weeks to get the hundreds of pound back. It's a shame because I love their set up and longboarder mag but this really was bad. Communication was baaaaad.

Risposta di 10 Over Surf Shop
Great shop
Great shop! Great owners! I had the pleasure of visiting this shop in October, and knew they would be on my Christmas shopping list!! I’m in Canada and we currently have a postal strike. My order was not affected in the slightest! Super quick turnaround from ordering to recieving!!! All items were packed with care and the quality was great!!! Thanks 10 Over!! Happy holidays!!
Great company
Great selection on their website, very friendly in emails and speedy delivery! Would recommend!
Unparalleled service and product
Unparalleled service and product.
I had an issue with my online order (my fault) and I emailed Chris and it was sorted in 10 mins!
I also love the fact they truly support the local (and broader) surf community - they live their core values.
amazing store with quality products and…
amazing store with quality products and quick postage
Great service!
10 over surf shop do a fantastic job…
10 over surf shop do a fantastic job always very prompt and professional
Good communication and service!🤙🏻
Been reading wavelength since I was a…
Been reading wavelength since I was a kid in 1994 great mag
Beautiful little earrings!
I ordered these little earrings and received them quite quickly. They were as described on the website.
Great t shirt,
Great t shirt,, perfect fit true to size and good quality,, good correspondence also when asked a question
Great range of products with good…
Great range of products with good offers. Super quick at despatching.definitely use again 🤙🤙
Great customer service!
Unfortunately my first fin order was damaged by Royal Mail, however 10oversurf kindly replaced it with a more expensive fin for the same price as the previous was the last in stock, great customer service and communication from Chris, awesome thanks
Great service as usual from10 Over Surf…
Great service as usual from10 Over Surf Shop!
Great shop
Ordered a Captain Surf Co longboard fin and it arrived quickly, really well packaged with an added Wavelength magazine! Thank you can’t wait to get in the 🌊
Great product at a great price from a…
Great product at a great price from a decent surf shop. Thanks
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