10 Over Surf Shop Recensioni 

521
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Great company. Ordered a couple of times. Second time there was an issue with my browser/the system which meant a double order. Called in and they made it right straight away refunding postage as a... Leggi di più

Valutata 5 stelle su 5

Polite, kind and courteous. This small company and it's employees are a credit to their industry, (if only other shops had their morals!) There attention to the customer is fantastic with little... Leggi di più

Valutata 1 stelle su 5

Do not place online orders with this company. Order placed, paid in full. No goods received. Phonecalls and emails unanswered. Now having to contact credit card to request cashback

L'azienda ha risposto

Valutata 5 stelle su 5

I needed a new leash & board sock for a 9 footer. 10 Over had a great selection, good product details on the site and free shipping so I placed an order. Leash & sheath arrived safely a few days later... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per il surf
  2. Negozio di abbigliamento
  3. Negozio di articoli per sport all'aria aperta

Informazioni su 10 Over Surf Shop

Scritti dall'azienda

Welcome to 10 Over Surf Shop - the UK's favourite online surf shop. With a perfect blend of e-commerce expertise and years of experience in the surf industry, we offer a unique and unparalleled shopping experience. Shop Mens Surf Clothing or Women's Surf Clothing



Our commitment goes beyond just being an online surf shop. We are deeply passionate about supporting the Newquay and Cornish community, as well as fostering the growth of young surfers.

At 10 Over Surf Shop, we believe in building a close-knit family that extends beyond our employees to include our customers.

get10click Located just a stone's throw away from the renowned surf beaches of Fistral Beach, we have the advantage of personally testing all the surf hardware and wetsuits we stock. This hands-on experience allows us to provide valuable advice on surfing in Newquay, recommend the right equipment for your needs, suggest the best places to dine, and answer any other questions you may have about this vibrant coastal town.

At 10 Over Surf Shop, we are more than just a business – we are a passionate community dedicated to enhancing your surf experience while preserving the beauty of Mother Earth. Join our family today and embark on an unforgettable surfing journey in Newquay.

Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

521 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 33% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(521)

48 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great

Great. Very happy. Ordered my mag on Saturday and it was here first thing Monday. Thank you.

3 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Frustrating

2 of my orders never arrived (over 200$ spent), and despite multiple emails and reminders over last 3 months - I don't even get a response or refund - frustrating experience to say the least. This is not how you treat your customers and fans.

14 gennaio 2025
Valutata 1 stelle su 5

poor customer service

i have ordered from this shop on the 12th of this month.it is now 27th nothing has been dispatched yet and the only answer im getting is ,that the guy is going to go to the store ( on a sunday) and will take care of it.
Twice already.

27 gennaio 2025
Non scritta su invito
Logo di 10 Over Surf Shop

Risposta di 10 Over Surf Shop

Hi - sorry to hear this. I can't find "barrymore" in the system are you able to send this request to chris@10oversurf.com with the reference number and we can take a look ASAP. Thank you.

Valutata 1 stelle su 5

Really poor customer service and…

Really poor customer service and attitude. I don't like to be negative, but I feel really frustrated with the customer service we have received and I have not had any reply to the 3 emails I have sent or the voice messages left. My 12 year old daughter bought a towel from this company for her friend. The towel arrived with the parcel glue attached to it so the towel was damaged despite our best efforts to remove it from the tape carefully. I have sent 10 over surf shop pictures of this and asked, as per their policy, would they be happy to arrange an exchange. Completely reasonable request. Their policy clearly says that a return/exchange has to be agreed by them before you send the item back. They have make no effort to help this process and my daughter does not want to send the item back without their agreement. We do try to use local, small companies but their attitude does not help small businesses. A really negative experience. A lesson for this business - please reply to emails, especially polite ones, please return calls if you prefer to do that than email. thank you

18 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Missing Items in delivery and no replies

Placed an order for 2 pairs of Saxx Kinetic boxer briefs and only 1 pair arrived. Emails bounce back as undeliverable (the email address is per the contact page) and no reply to the customer contact request page.
Paid using their Shop payment app (not PayPal), so don't know where I stand.
Zero replies from10 Over Surf Shop is not good.

2 gennaio 2025
Logo di 10 Over Surf Shop

Risposta di 10 Over Surf Shop

Hi Jonathan, we're sorted this with you now. Missing pair was lost by Royal Mail so we've refunded you. Your first e-mail(s) went to spam. Many thanks, Chris

Valutata 5 stelle su 5

Go to surf shop

Quick and excellent service, have ordered from multiple times now, will definitely be buying from again.

28 dicembre 2024
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Risposta di 10 Over Surf Shop

Thanks Jake

Valutata 5 stelle su 5

The LONGBOARD MAGAZINE

The LONGBOARD MAGAZINE, is sick, it was given to me by a best friend, I love it, the book is incredible, from the photos to the texts !!! A longboarder from France 🤙🏼

27 dicembre 2024
Non scritta su invito

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