NI

Nita

Regno Unito

Recensioni

Recensione su Party Delights


Valutata 1 stelle su 5

AVOID

Avoid – do not waste your money.
My order arrived damaged and with items missing. I emailed multiple times and have been completely ignored. There is no way to speak to an actual person, which is incredibly frustrating when something goes wrong. Terrible customer service and no accountability. This company feels like a complete rip-off.

I see they have replied to this, however I have emailed 16 times and they have still not responded. I stand by my review avoid this company they are absolutely appalling and ruined my birthday plans.

9 febbraio 2026
Non scritta su invito

Risposta di Party Delights

Hi Nita.

Thanks for the review.

I'm really sorry to hear this, we do have a dedicated customer service team that respond to all emails within 48 hours or you can message us on Instagram .

Please send an email here: partyteam@partydelights.co.uk

As you've not supplied any contact information or your order details on the review I'm unable to look into this for you right now but if you'd please get in touch asap then we can look into your order and get replacements shipped out for you.

We look forward to hearing from you.

Kind regards,
Party Delights

Recensione su Flannels


Valutata 1 stelle su 5

Very disappointed

I’m very disappointed with the customer service. My issue was not handled professionally, and I felt ignored rather than helped. Responses were slow, unhelpful, and lacked basic courtesy. I expected much better treatment as a customer. Unfortunately, this experience has made me unlikely to return or recommend this business.

3 gennaio 2026
Non scritta su invito