Ms Elizabeth Baker

The welcome by the staff who have everything organised on the day, especially Ellie who always goes above and beyond to make sure all is in hand, which it always is and her communication skills are execellent 10 out of 10.

I always shop at Beaverbrooks because the staff are always so welcoming and I never feel under pressure to purchase goods, but their never far away to assist you with any item you choose, always a very happy experience.

On my arrival I was greeted by a member of staff which made me feel welcome, I was very impressed because I was left to browse myself for a while and then being asked if I required any assistance, and on this occasion I did because I have ailments in both feet and the sales advisor (small/blond ponytail) helped me in such a way by understanding my requirments and persivered to show me everystyle suited to my feet with patience and a lovely manner. Very impressed and I will be going back to purchase more footwear in the future, very happy customer.

I called in at Lookers/Dunston just by chance because my Tyre pressure was unbalanced, and I was booked in straight away by Elie who is always positive and helpful and made me feel very welcome, and all through the waiing process I was kept informed by Mark on all stages of the examination of my vehicle which was made safe to drive away within an hour waiting time.Overall experience never changes, its perfection right from the start and thats why I keep my business with Lookers and promote the company to my family and friends.

Customer service is very helpful and the advisors are always cheerful and happy to help with any query?

My 2 delivery men were Robert and Kai who went above their job role and were so helpful and pleasant and you could tell they would go to any lengths to make me happy, I was impressed and would recommend SCS to my friends and family.

Myself and my mother in law visited the Metro 2 shop on Tuesday 16th April with a perpective to buy a new 3 piece suite, we were greeted by Clement (7480687) who was full of enthusiasm and welcoming us into the shop, we were very impressed because he knew how to treat customers without being overbaring and was patient while we looked around and then approached us to advise and answer any questions we had, it was a pleasure doing business with him and would recommend SCS for employing such expert salespeople who made you feel happy and content and in the best hands possible.