Regno Unito
Recensione su Lookers
Excellent service all round from collection to redelivery with first class communication in between.
Risposta di Lookers
We appreciate you sharing your positive experience. We're happy to hear that you were impressed with our first-class communication and service.
Kind Regards.
Lookers Customer Service & Resolutions Team
Recensione su Lookers
The collection service works really well, and the communication is excellent particulary the health check video.
Risposta di Lookers
We're happy to hear that our collection service and communication met your expectations. We appreciate your positive feedback regarding the health check video.
Recensione su Lookers
I had a problem with the Mercedes-Benz Dashcam system fitted to my car in that it was not recording in Park Mode. Having spoken to Mercedes-Benz of Brighton about the problem they collected the car as promised, investigated the defect, which was identified as a wiring fault, and rectified it by replacing a wiring loom. I was kept informed on progress throughout and the car was redelivered to me with the Dashcam now working perfectly. I had half expected to be told at the start that the fault lay in the camera and I would have to buy a new one however the MB technician working on the problem clearly had the expertise to actually identify the fault and rectify it. All in all very good customer service and excellent technical capability.
Risposta di Lookers
We would like to thank you for taking the time to leave this review. Your support to Lookers is much appreciated
Lookers Customer Service & Resolution Team
