Lilian Irving

The Audiologist was very professional, explained all that was going on and told me of all my options.

Our experience with The Avenue Estate Agents was excellent, from initial consultation through fixing the price, the photos and videos were all handled very professionally. The work on social media was amazing and we very soon had a buyer! Then throughout the Contract and Completion process we had immediate access to guidance if required. All in all a fantastic experience, would recommend The Avenue Estate Agents to anyone!

In truth we felt the initial checks were a nightmare, not enough detail in what was required, if you need two pages photographed from a passport say that not a passport picture. And the financial check where we were asked to give the password to our account is laughable. Once the checks were finalised and we were allotted a dedicated handler things very much improved and then at the point we were going to exchange that person without prior notice went on holiday. The person who picked up the case saved the day and was very good, communicated well and kept us informed. So great individuals but in our view the process needs to be looked at.

Detail of information/cover. Ease of renewal process, confidence in the AA

We ordered it and it arrived without a problem, exactly what we wanted!

Excellent help, guidance, assistance and knowledge given from staff particularly the young man who carried out the actual eye test, made my 92 year old mum feel very special.