karen vanner

I would give minus stars if I could!
The driver lied about attempted delivery, left no calling card and the photo was not of our door, but a black screen.
And! We were at home.
Happens every time, yet no apology, no humans to talk to .
I will never use again

I return an item several weeks ago.
You have acknowledged its return, but still no refund in my bank.
Plus no communication from yourselves.
Very disappointing customer service

We paid to have medication for our dog delivered.
They cancelled 1/10/25, delayed Monday 6th.
The lady in west Africa said she could not help me as her system was down.
I should call back later.
Let’s hope my dog is ok.
I would give minus 1 if I could.
Let’s have UK call centres please.
I hope the managers at DHL read this.
Avoid this company at all costs

I bought a cross over bra.
Very comfortable to wear, but at the first wash the inside padding came loose and is flopping about inside the fabric. I tried to speak to company, but only a bot! No humans ! Asked for them to call me, can’t do that, just a call centre .,. But they suggested I called them.. such good customer service!! Not!
I will not be buying any more products from this company who don’t care about their customers and faulty products

This is a dreadful company.
Avoid at all costs.
I have a valid ticket, the money has left my bank, but I was charged £60. I will not be paying it.
I was in the car park 14 mins, which is confirmed by their cameras.
I have complained to the local council.
There are hundreds of complaints, this company needs shutting down.

I have had 2 large orders from TFS, both were excellent.
They were delivered quickly and all the fish tasted delicious, just as it used to.
I only order the wild caught fish, which, for obvious reasons might be a bit more expensive, but it is well worth it.
The salmon is some of the best we’ve tasted.

Faulty mobile connection over the last couple years.
EE always working on the mast, but it never gets fixed.
Calls drop mid conversation. Ringing 150 is useless, call handlers don’t know any more than we do at home.
I’ve been paying £72/ month on contract which ended 6/1/ 25, when the phone became mine, but EE continued to take £72 pounds out of my bank. No calls/ msg to say contract ended.
I called them , I’m now Sim only for £19.
How can this be legal, just carrying on taking out of my bank, what do I get for my £72 ?? No refunds , no ethics , appalling customer service.
Again a large multi national taking advantage of their customers!

No stars!! I also wish I had read this first. It looks like manufacturing in China.
They took money out of my account immediately, it took weeks, still wasn’t dispatched.
So I cancelled my order and asked for money back, they refused as said they had taken time and labour making the item.
The refund should be no different than a return.
This is a scan company. Please beware!

The card was bent when it arrived. It was lovely and as I requested.
But it was in a big box with a small gift, there was no padding in the box, so the card was bent over.
Very disappointed

I ordered small fence panel 19/8/24, it says 3-5 working days.
Currently 2/9/24 and I haven’t received it yet. I have emailed contemporary gardens, had a couple of early replies, but none for a week or so, can’t get hold of company

I ordered the same photo twice, both times it came off centre of the person’s face!
Do you check them for correctness before sending out, looks like you don’t!
Karen Vanner

This is a scam.
A few vague emails, no goods came.
Reported to my bank and their scam team.
I really hope these people get caught

very unhelpful

Let me clarify!
It was not the cancelled flight that was unhelpful. It was the staff member I spoke to who was going to deduct money from my refund.
Actually you didn’t inform me, Norwegian Air did!