Scam company
I ordered from this website on the 5th of October, with an estimated delivery date of the 13th. I have yet to receive any tracking details and the website was down last week, when I tried to investigate further. No replies to any emails. This is obviously a scam website, so I will be taking this further with my bank. Would anyone from the company like to reply to all your dissatisfied customers?! DO NOT buy from this company!
Update from this company today stating that emails were sent, confirming that they couldn't deliver to Northern Ireland but this is categorically false. NO email was ever received! I did however receive a full refund, but again this was not communicated through email.
Risposta di Party Delights
Hi Laura.
Thanks for your review.
I'm terribly sorry that you've had a negative experience with us, this is the last thing we'd ever want.
I can assure you we're not a scam website - I can see that our team replied to your email within 24 hours explaining that unfortunately, due to an issue with our couriers we're unable to dispatch your order to your location in Ireland.
A full refund was processed for you and another email confirming this.
We are really sorry that we were unable to ship your order for you and for the inconvenience this may have caused.
All the best,
Party Delights
