TI

Tim

Regno Unito

Recensioni

Recensione su Lookers


Valutata 5 stelle su 5

The team were very friendly and helpful.

30 aprile 2025
Non scritta su invito

Risposta di Lookers

Hi Tim, We're so glad to hear that you had a positive experience with our team. Their friendliness and helpfulness are something we strive for in every interaction.
Kind regards
Lookers Customer Service & Resolution Team

Recensione su Next


Valutata 1 stelle su 5

You've chosen the worst courier.

You've chosen the worst courier.

My order failed to arrive before Christmas.

My order still hasn't been delivered.

You've only partially compensated me for the inconvenience. I still do not have the items I ordered.

1 gennaio 2023

Risposta di Next

Hi Tim, thanks for your feedback. I'm sorry your order wasn’t delivered on time but really pleased to see that it's now been looked into.
I hope this resolves everything for you but if you’d still like to speak to us please
drop us an email on we_are_listening@next.co.uk and we’ll be in touch shortly.


Kind Regards, Next.

Recensione su metals4U


Valutata 4 stelle su 5

Quick and easy to order.

Quick and easy to order.

What would make 5-stars in my view is a broader range of shapes and better delivery. Often I need steel grades (EN8 / EN24T) rectangular bar instead of square or round, which means I end up wasting material during machining. Small items are delivered in padded envelopes, which simply rip holes and drop out. Several deliveries have partially arrived. The team are good at fullfilling the order, but it adds delay.

10 febbraio 2021

Risposta di metals4U

Good Afternoon Tim,

Thank you for the review. I will pass your comments on the management, we are always looking at new products for our customers, and also with regards to packaging this information will be passed to the warehouse. Thank you for your custom.

Kind Regards
metals4U