Regno Unito
Recensione su Footasylum
Risposta di Footasylum
Hi Amy,
Thank you so much for your lovely feedback! I’m really glad to hear that everything has been smooth with Footasylum — it means a lot to us.
We truly appreciate you taking the time to share your experience and hope to keep providing you with the same great service in the future.
Kind regards,
Mo
Recensione su Funky Pigeon
Everything is great apart from the extra delivery charges per item.
You think its a great deal until each item has a different delivery charge making it no longer a great deal.
Risposta di Funky Pigeon
Hi, we appreciate the feedback! Many thanks, Funky Pigeon.
Recensione su size?
Risposta di size?
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
Recensione su Boots
The delivery time frame is false promising. And I had missing items which then isint a straight forward process for online orders when requesting.
I asked for a refund and heard nothing back with confirmation that it has been done.
Risposta di Boots
Thank you for sharing your feedback. I am sorry to hear that your experience has not been what you expected. We want every customer to feel supported and well looked after, and your comments help us understand where we need to improve.
If you would like us to look into your feedback or complaint in more detail, please contact us directly. The quickest way to reach us is through our Contact Us page, where you can send your details through the webform.
If you would prefer to speak with someone, you can open the Further help section on that page to find the right contact number for your query.
You can also reach us through our social channels:
Facebook: https://www.facebook.com/BootsUK/
X: https://www.x.com/BootsHelp
Instagram: https://www.instagram.com/bootsuk
Thank you again for taking the time to let us know. We appreciate you giving us the opportunity to make things better.
Recensione su Papier
The company should of updated their website on their printing issues.
Or at least when I purchased let me know straight away giving me a option to cancel my order and go elsewhere or just a heads up giving me a choice.
My item arrived far too late and ruined a really nice surprise for a friend who was going through a really hard day. So my overall reasoning for buying this was just ruined. Unfortunately with the service I wouldnt use again which is a shame as the book itself is beautiful
Recensione su Justmylook
Not had one bad experience from here yet.
Website is easy to use, products are very rarely out of stock and delivery is always quick.
Overall win win
Recensione su Noted. Aromas
I have had so many compliments on my smell recently.
My partner is happy with his too.
So I purchased some also for my brothers birthday.
Amazing deal will definitely buy from again.
Risposta di Noted. Aromas
Thank you for your review Amy. We’re thrilled to hear that you are a happy customer, and you’re pleased with the quality of our fragrances. It’s great to know you’ve been receiving lovely compliments since wearing our fragrance.
-Noted Aromas
Recensione su John Greed Jewellery
It put a smile on my mums face after putting our beautiful George to sleep. Something she can treasure forever.
Risposta di John Greed Jewellery
We are so sorry for your loss, and we're touched that our product could bring your mum some comfort. It means so much to us that she can treasure it.
Recensione su PANDORA UK
Recieved someone elses delivery and not heard anything back from customer services or an acknowledgement.
And now my rings are out of stock so doesnt look like ill be getting them so I am not happy.
Risposta di PANDORA UK
Dear Amy,
Thank you for taking your time and effort to share your feedback here with us on our Trustpilot website. We are sorry to hear that there is an issue with your delivery.
If you require any further assistance with, please do not hesitate to reach out to the online team directly on 0808 234 5431 or you can also chat with us via our online chat service. You can find all the details here: Pandora Services Knowledge Base UK . We apologise for any inconvenience this may have caused.
Best, Pandora
Recensione su WeBuyAnyPhone.com
Very helpful and offered to return my item to me for free with tracked delivery which is amazing.
Risposta di WeBuyAnyPhone.com
Hello Amy,
Thank you for your wonderful feedback! We're so glad to hear that our team was helpful. We always strive to provide excellent service, and we're happy to know you had a great experience. If you need anything else, feel free to reach out anytime!
Best Regards,
Eurika
WeBuyAnyPhone
Recensione su PreciousLittleOne
Me personally would never buy from here again.
Terrible customer service, lack of communication.
Wouldn't cancel my order, then didn't advise on when it would be delivered. Mybabiie advised they had not recieved any email or number for myself to get intouch with.
Quick to take your money however aftercare is none existent and still awaiting a email about my refund inwhich was collected 5 days ago and I have heard nothing from them although I have emailed them.
Luckily enough Mybabiie have been great and collected for free due to Precious little ones inconvenience caused. I am just waiting on my full refund now.
Risposta di PreciousLittleOne
Hi Amy,
I'm sorry you feel we did not help in your circumstances. The order had already been despatched when you sent the email to ask for cancellation. Unfortunately once an order has left the warehouse it has to be refused for delivery, which is what was advised or we would arrange to collect. On returning the item, we had to wait for conformation from the supplier that the item had indeed been received back and then the refund was issued. This took in total from despatch 7 days for a return to be issued. I am sorry if you feel this took longer than expected but as we liaising between different companies these things can take a few days.
Kind Regards
Precious Little One
Recensione su Abbott Lyon
Only known of Abbott Lyon since July and I have ordered myself 7 times a day had my partner order 4 times.
The jewellery is so stunning.
I absolutely love it.
The service is 100%
Especially the customer service they can not do enough for you. OUTSTANDING!!!!
Very prompt in responding to emails also. Even on a Sunday!
This business doesn't get enough credit.
Risposta di Abbott Lyon
Receiving lovely feedback like yours means the absolute world to us, Amy - our top priority is ensuring that our customers have a smooth-running & enjoyable shopping experience, so we're delighted to know that yours has been just that on more than one occasion!
We truly appreciate you going out of your way to leave us this review & can't thank you enough for your loyalty & support! 🌟
Recensione su ZARA
Recieved my online order.
X1 CROPPED DENIM JACKET WITH RIPS
White 0/8367/604/250/36
FLAT VINYL SANDALS WITH STUDS
Clear 1/3612/910/087/37
The jacket had a black mark on. However I am pretty sure it might wipe off.
However my concern was the state my sandals came in.
HAIRS everywhere. Black, red, grey, blonde you name it they were all wrapped in the studs.
Just wish you could attached videos and photos because it is absolutely disgusting how I recieved these let alone how unhygienic it is!
Then to top it off the price tag didn't match what I paid online. So not only have they robbed me of my money but sent me items that were not in a saleable condition.
Absolutely disgusting zara!
Definitely won't order online again and even considering never buying from here again!!!!
Recensione su Élan Laser Clinics UK
5******
Firstly you notice how clinical and professional it is from the outside.
Then going in it definitely reflects.
You feel instantly at ease.
All staff are warm and welcoming and very professional.
*RF/MICRONEEDLING*
I have never felt more relaxed in my life.
Lauren was amazing. Soft spoken, professional and very genuine. She did this treatment with confidence and my skin felt incredible with minimal markings.
I couldn't have been happier with the outcome.
Risposta di Élan Laser Clinics UK
Afternoon Amy. Thank you for your wonderful review. Great results are what we're here for and we're glad to hear you loved your treatment with Lauren. The Leeds team are looking forward to seeing you again soon.
Recensione su Valiia
Fraud & a thief! Probably wont see my goods or money again! Going to report and advise everyone else to report also.
Recensione su Koi Footwear
The box was badly damaged and there is a scratch on one of the shoes. Itwas left on my door step which someone could of easily taken it. Luckily enough I have CCTV so I rang my neighbour to take it from my doorstep until I got home.
Risposta di Koi Footwear
Hi Amy,
I am so sorry to hear about your delivery experience with the courier.
Please be assured that all feedback has been passed on as we're always looking to improve and provide the best service possible.
Please pop us an email over to help@koifootwear.com with any further queries as we're more than happy to help.
James
Koi Footwear
Recensione su Femme Luxe
This outfit after ordering twice has given a 15 year old girl a complexion in thinking she is fat now!
Risposta di Femme Luxe
Hi Amy,
I sincerely apologize for this, i feel one of our wonderful customer service agents will be able to assist you in rectifying this situation. We aim to provide the best quality clothing for our customers and excellent customer service. We are very sorry that on this occasion, you have been left dissatisfied with our products and sizing. Please email us on care@femmeluxe.co.uk
Best regards,
The Femme Luxe Team
