jack beresford

Good quality compost delivered on time, needs sieving for sowing seeds but no more than any other does, less lumps than some I have used. Has been used for germinating and pricking out with success plants seem to be growing well. Would be happy to buy again.

Been using for a few years now, always quick deliveries and good products at competitive prices.

Second time I have used this company, first time plants were poor but as they put it right quickly I thought it perhaps was a one off and deserved another chance. I ordered 4 items and quickly received a confirmation with expected delivery date and tracking number. After a few days I checked the tracking number and saw no movement so contacted the courier who told me they had not had the parcel and to contact the supplier, the supplier said the courier had lost the parcel, after apologising they said they would re send. Again they sent a confirmation and tracking number, however one item was missing from the order, again I had to contact the supplier, again they apologised and said they had no stock of one item and they would credit it. I would have expected them to have contacted me to let me know the item was missing and not left it to me. Also one item was 60 bulbs (3 lots of 20 varieties) all 60 were mixed together in the same bag, while I can recognise which is which inexperienced gardeners may not. I will be fair and say the 2 plants I got do look ok, but not the service I would have expected

First order with this company was for some strawberry plants, most arrived rotten, I did try them in a mix of Jacks Magic compost and flint grit but with no success, In fairness they did give me a credit note without any questions.

excellent price and service, will use again

I've been selling on Ebay for quite a few years, I have 100% positive feedback on 965 transactions, I recently sold some Dead sea face cream kit to a buyer with the name dapuc88 (feedback 100% on 10 transactions), a boxed item containing a few items. I checked the items in the box everything was fine and the jar containing the cream was sealed, as the item was quite expensive I sent it tracked with a signature to be safe (I thought) I was amazed when the buyer asked for a refund and sent pictures of the jar of cream opened with half of it missing saying this is how they received it. I opened a case with Ebay saying this was not true, they were useless ruling in the buyers favour and refunding them from my paypal account. SELLERS BEWARE, it seems if you are a seller like me who doesn't sell a lot compared to others we have no protection against buyers that tell lies, I wonder if the item had not been signed for if it would have "got lost in transit"

I noticed an advert. for Marshalls stating a free seed dispenser with orders of 6 packets or more seeds, as they had a variety of cauliflower I wanted I ordered the required amount, the seeds arrived with no free gift. I contacted them to be told they had none left so was no longer available and this was stated on the last page of the order acknowledgment where payment details were entered, if so then I accept this is my fault. While I am not really bothered about the gift I do feel the large flashing advert should be removed if it is not available and not amended later on in the ordering process, it seems to me that it is left on to con people like me who don't really pay too much attention to the "small print" but that's just my opinion.
FOLLOW UP,
About a couple of weeks after the order arrived the free gift I was told was no longer available and I wouldn't be getting arrived in the post.
Just to add the Tirza cauliflower seeds (pack of 40) achieved 100% germination.

Used them a few times now with no problems whatsoever, so much better than the supplier we used before.

Ordered goods online to collect from Carlton center, all good with order and communication would have been 5 stars if staff were a bit less abrupt.

Have no problems with goods being delivered to us, I think that is down to the local contract driver being conscientious. I stopped sending goods with them a while ago, if there is a problem its not easy or quick to sort out, the tracking system is very unreliable as it is not kept up to date.

2 tyres fitted at Tritton Road Lincoln, slight problem with the on line booking in but soon sorted out by the staff on the phone. Nice waiting area with T.V. and coffee machine, good price compared to local competition. Bit of a wait but I would imagine that varies depending on their workload at the time.

Went to Argos, Carlton center, Lincoln around midday for 3 items, one item was out of stock, the assistant was very helpful, ordered the item and had it delivered to me with the other 2 items before 5 pm. the same day.

Sorry for the long review but it covers 2 problems.
I've used this company a few times over the years without needing any after sales service until my last purchase which was a laptop from their Lincoln branch. After a couple of weeks I had a bit of a problem with one of the keys having a delay in typing, not being very computer savvy I took the laptop back to Curry's. After waiting on the counter a while one of the staff, who I assume was a supervisor, shouted a young man who was chatting with others in an office to come and see to me, after rattling his fingers over the keyboard he said nothing he could do he could send it away but as I hadn't bought Curry's extra Warranty there would be a charge of £50, I explained the machine was only a couple of weeks old but was told it made no difference. He was very offhand and almost aggressive in his attitude, so much so that the supervisor came across and told him to get back in the office and he would sort it out, I was surprised when he said that's the third time I've had to tell him today. The laptop was sorted out but to add insult to injury a year later I was charged £30 through the bank by Currys for something I knew nothing about, I contacted the bank and they looked into it they came back saying the charge was a service I had signed up for when buying the laptop and they couldn't help so the charge was correct, I asked for proof of this and they sent me Curry Explanation. Without going into details it was totally untrue and was very easy for me to prove it was nonsense, as a result Currys cancelled the payment and with the help of the Ombudsman the bank credited the payment along with some extra as compensation. Since this I have used AO.com on line and the service is superb.

Excellent service in shop, goods delivered in good condition and correct to order, let down by late delivery by city sprint courier

Had a text 12.11.18 saying delivery from Wicks would be delivered following day between 8am and 1pm, had another text 10.14am on the 13th. saying delivery was on way and would be delivered between 8am and 1pm. Delivery arrived at 2pm, an hour late, driver didn't speak much, left without asking for a signature, got another text 2.04 pm saying goods had been delivered and quoted name of signatory.

Used a lot over the past few years, they are what they are, a cheap carrier and usually the job gets done ok. If there is a problem its not easy to sort out, replys to queries are slow and not usually very helpful, the tracking I have found to be unreliable and after a few times contacting Hermes it seems it can take up to 3 days to be updated so is therefore no use