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I purchased these gummies online as I thought I would give them and try. The website clearly states that you have a 60day money back guarantee so i felt confident in investing the money. I used the package and felt absolutely no difference at all. I have written two emails as instructed to the company requesting my money back and have heard nothing. Surely this isn't legal that you can claim a money back guarantee and then fail to honour it. BEWARE anyone thinking of trying these products. I am now considering getting my credit card provider to help me raise a dispute.

Ordered a pair of trainers via Amazon. They never arrived, in spite of being marked as “handed to resident” Amazon cannot help and this company have simply told me that I need to look harder for the package! So, even with them stating that the courier handed it over to resident, they ask me to check around the house, safe places etc…. It’s breath taking. Totally untrustworthy…. Avoid at all costs

I have ordered a number of side tables from Habitat in the last two months. Whilst the tables arrive promptly they have all been damaged. The process to either have the table replaced or refunded is a joke. The Customer services person, whilst perfectly polite keeps putting you on hold. Each time i call it takes over 20 minutes to simply arrange a collection or a refund. I think the staff are having a laugh and simply put you on hold to waist time. I wouldn't have minded once but EVERY SINGLE time it's just too obvious. Whoever Habitat/Argos are using they and us, the customers are being badly served

I ordered a second pair of trousers ( the quality is so good I wanted another pair) which sadly never arrived… however the customer services team were excellent in solving the issue. Well done and thank you Helen jennings

Wish I had never purchased a Steam Cleaner from this company. It broke within the first year… I had to pay the postage to send it back for repair… the same thing happened the second year! (Within a year of it being returned) Guess what, third year and it’s broken down again within a year of repair…. They are now claiming it’s out of warranty and will not help me. I ask you. Poor quality product…. Avoid this company and buy from someone else if you take my advice.

Beware and do not buy anything from this company. I invested a lot of money buying a long Cashmere Cardigan from Maison Cashmere. I wore it a couple of times and wanted to return it as it was rolling up at the bottom. Customers services requested photos and at first claimed it was "the Design' of the cardigan and it wasn't a faulty garment. Who purchases a cardigan that's designed to roll up and look ugly at the back i ask you! Anyway, further discussions and a nudge explaining that i would raise a dispute with Amex "allowed them to make an exception" Each time an email from their Customer Service team takes ages. They agreed that i could send the parcel back, not for a full refund as i requested but a store credit. This company is a shambles. Anyway, having waited for over five days for the Return form needed to post the Cardigan back i emailed them once again asking wha the hold up was?.... "really sorry that you are having troubles printing of the necessary return form" No i wasn', I was waiting for them to send it to me. Something is very wrong with this company and if, for some reason my parcel goes missing (oh i had to pay for the return i must add!!) i will be contacting Amex and including this review to support my claim. Poor products, dreadful customer service and one to avoid. I dont think they will be around for very long. I wish i had never got involved with them.

Rated 1 out of 5 stars
2 hours ago
Stay well clear of this company
Stay well clear of this company. I ordered 3 items worth £90 and agreed to return them at my own cost. The quality and fit were not right.
I returned these items on the 4th October and am still fighting for a refund, inspite of them having proof of postage from the courier. It would now appear that information requested by english Customs hasnt been provided so the parcel is now stuck in Heathrow. I now have to raise a dispute with my credit card company which we all know takes time and effort. I really wish i hadnt bought anything from Heididress it's a dreadfull company to deal with.
Date of experience: 04 October 2023

I recently took out a health insurance policy with Vitality and the welcome pack/information prompted me to download the app... This app encourages you to fill out a health and lifestyle question which i did. Now,i would add here that i invest a lot of time each week for my general health with at least four workouts, I am not overweight and mostly eat a home cooked food. My blood pressure is normal, my BMI is as it should be for my age and i am on no prescription drugs. The only sin? a glass of wine per night with my meal. A follow up to this questionnaire really distanced me from this company as it made no mention of all the good stuff i was doing to manage and take care of my health. It immediately and only focused on my alcohol in-take. Surely this relationship should be mutual? and wouldn't it have been better to start such a communication on a positve note.

I purchased have purchased a number of items from this company over the years. A few weeks ago a toilet that i purchased from them failed. I contacted customer service and were told that the toilet was covered under the manufacturers warranty. At no point was i told that it was only the pan that was covered ie not the cistern. So, on the advise of the plumber i purchased a new Cistern, just in case we had another warranty problem. Had i been made aware of that they would only pay for the Pan, i wouldnt have invested in another Cistern. Well Victorian Plumbing will only now pay for the price of the Pan, leaving me out of pocket for the additional Cistern and labour. I have asked about this and was just sent an email with the normal bla bla. I wouldn't purchase anything from this company again and would advise caution to other investing in quality products. Find them through another retailer who takes care of their long term clients.

Poor english spoken and rather off hand to be honest. One poor guy was left waiting for this appointment over 45 minutes to accommodate our testing. On arrival in Barbados we were informed that this test 'supervised' was not enough and had to have further testing. Why did they take the booking. We booked this on the understanding that they were licensed/qualified to process the testing. A total waste of money which we will be pursuing. Avoid!

Paul and i are so thrilled to have been introduced to TrustedHousesitters. Whilst the site is rather clunky to use staff communication leaves a lot to be desired, the people we have met and the care that our animals and home have received have more than made up for this.

Easy to use. Very professional and friendly staff.

its not made clear that returns are not free. Had i known this i would not have ordered with this company as i was unsure of the sizing.

Very happy with service.

Great customer service. The first pair sent were faulty but replaced with a perfect pair and I'm really pleased with them.

Sad to leave a bad review after using this store for so many years. Yesterday i bought a Tom Ford Aftershave and paid £174.00 for it. Thinking it was pricey i decided to check the price with other department stores. Harrods amoung outher more luxury stores in London charge £164! and this generally includes postage. I prefer to try and support local stores like Jarrolds but having been charged £10 extra i will no longer continue to give this store my business.

OMG where to begin.
Firstly I must start by saying that the quality of this product is excellent. Sadly everything else is truly dreadful... i had to abort the first order with this company as the delivery information i was given by the customer service team at Screen with Envy was incorrect. I needed the product delivered to a holiday home over an hour away. To cut a long story short the lack of communication wasted two days of my time, not to mentioned the travelling to and from my holiday home.
The second delivery went fine. My real disappointment with this company is the dreadful and i mean truly dreadful assembly/support information provided (with ordered a gate, a panel and a post).... both the builder and my husband struggled with it. The measurements provided with the gate were also incorrect as they don't factor in the lock which adds a few more mm onto the width of the gate once assembled. We have got over it in the end but gosh what a struggle and from a company who claim to be 'user friendly' is beggers belief. I look forward to the day when a competitor arrives delivering not only a good product but accurate and user friendly support material and a delivery service that works. Amazon can deliver a light bulb and keep me posted of its progress and approx delivery date and time.... why can't this company respond accordingly with such an expensive product. Perhaps they simply don't care. Either way, AVOID

As an interior designer, this is my go to company for any Mural I need in my designs. The product, customer service and delivery are all five star. Well done Photowall. Helen Jennings

Very pleased with product. Great communication and a hassle free delivery.
Thank you

An excellent company. Fabulous quality, great customer service and super fast delivery.
Thank you Photowall
Helen Jennings
Interior Designer.