Recensione su Vitality


Valutata 3 stelle su 5

I recently took out a health insurance…

I recently took out a health insurance policy with Vitality and the welcome pack/information prompted me to download the app... This app encourages you to fill out a health and lifestyle question which i did. Now,i would add here that i invest a lot of time each week for my general health with at least four workouts, I am not overweight and mostly eat a home cooked food. My blood pressure is normal, my BMI is as it should be for my age and i am on no prescription drugs. The only sin? a glass of wine per night with my meal. A follow up to this questionnaire really distanced me from this company as it made no mention of all the good stuff i was doing to manage and take care of my health. It immediately and only focused on my alcohol in-take. Surely this relationship should be mutual? and wouldn't it have been better to start such a communication on a positve note.

30 ottobre 2023

Risposta di Vitality

Hello,

Thank you so much for your review.
We are so pleased to hear of your focus on your health! At Vitality we like to encourage living a healthy lifestyle and therefore offer points and rewards for many different activities. However, we really appreciate your suggestions and this is something we can certainly feed back to our Continuous Improvement team to look into.
We really hope you enjoy getting involved in the Vitality Programme and taking advantage of the benefits we have to offer! If you have any questions surrounding this, or require support with anything else, please do not hesitate to reach out and a member of team would be happy to help.

Kind Regards,
Sophie