I would give this zero stars if I could. I wish I’d had read the reviews on here first. I always heard DHL was really reliable but seems this e-commerce one is different? Paid for the pick up next day and deliver the day after that. Parcel didn’t get picked up on the day it was supposed to but nobody bothered to tell us they weren’t coming so waited in all day. Then the parcel when it was delivered went to a wrong address and they had the cheek to say it was delivered and accepted by me??!! Have tried to contact them and they have been totally useless. Avoid at all costs!!!!