The customer service provided by Ben was outstanding. Over the course of two saturdays he got both me and my partner fitted for snow boots and ordered them in for us. He did all of this whilst managing a stream of other customers. Despite a heavy workload of customers he was calm and attentive. He was very knowledgeable and also advised my partner on suitable snowboards for his riding style. He is a valuable member of the Bristol TSA - and 100% the reason why we purchased all our gear from there. Also, the other staff members were incredibly friendly.