I recently visited Brewers Fayre in Whitehaven and unfortunately it was one of the worst restaurant experiences I’ve had in a long time.

To start with, the water glasses smelled absolutely awful. When I reported this to the staff, they told me the smell was from the water, not the glasses. However, it was clearly the glasses that were not clean at all.

We ordered three pizzas between us. My wife and I planned to share one, and our two kids had one each. When the pizzas arrived, the kids’ pizzas were not cut at all. I asked the waiter if she could slice them for the children, and she took them back and cut them.

When our pizza arrived, it was also not sliced. We asked if it could be cut as well, but the waiter said the cook would not slice pizzas for adults. I found this very strange. Everywhere else I’ve eaten pizza, it is usually sliced before it is served. Even if they have a policy not to slice them, when a customer asks, it shouldn’t be a problem.

The pizzas themselves were also very poor quality and definitely not worth £12.99.

On top of that, the plates were not clean and the cutlery smelled awful too, which made the whole experience even worse.

I will definitely never come back to this restaurant again. There were many families and kids eating there, and with the level of cleanliness I experienced, it feels like it’s only a matter of time before someone gets food poisoning.

I will also be reporting this to Trading Standards.

Overall, this was one of the worst restaurant experiences I’ve had recently