I ordered an O'Neil Epic in ST. It arrived after about a week but came with no hanger which is quite important as O' Neil always supply a correctly sized and shaped hanger for their wetsuits. What should I hang it on? It sounds trivial but a poorly sized hanger doesn't do a wetsuit any good. The suit looked as though it was a returned item that had previously been tried on and then repackaged, which I am not too happy about. It was sent in a unpadded thin black bag. This meant that during the transport and delivery process other stuff piled on top of it has caused a crease across the chest panel where it was folded and also several shallow round indentations in the neoprene that can be felt from inside the wet suit. I suppose you could say that this is all superficial and that stuff does get returned after being tried on and it has to be resold and that stuff can get a bit knocked about in transit. But sending out a £209 wetsuit in such flimsy packaging is not brilliant and if i pay full undiscounted price for a wetsuit I do expect it to arrive as a new suit and carefully packed without indetations and creases in the neoprene and complete
with it's proper hanger. It's a bit irritating to read the accopanying leaflet from Wetsuit Centre which tells me that wetsuits are delicate and needs to be tried on with care and then to have mine arrive in a non pristine condition as it has obviously been returned. I seldom buy a new wetsuit for myself and when I do I try to look after it from the start. I feel like I'm not really getting the new wetsuit experience really. Slightly disappointing.