The Box Co failed to deliver my storage which had been confirmed for delivery yesterday at a very high cost. I was eventually advised that the company had a problem with a truck and that delivery would occur today. I understand that such things happen and would have accepted the situation without concern if the Box Co had communicated any further with me. However, I was given no timeframe for the new delivery, and was unable to contact anybody at the company to confirm that it had been rescheduled. My telephone calls and Emails went unanswered for many hours. My goods were eventually delivered without any notice so I was unable to meet the delivery driver promptly. Better communication would have allayed my concerns and I wouldn't have given this poor review.