Return portal does not work
The return portal does not work despite several emails and messenger messages they refuse to reply my package arrived damaged and no way to return . DO NOT BUY ANYTHING FROM THIS COMPANY . since they have gone online they have turned into scammers
Risposta di Debenhams
UPDATE – Thank you for further details.
I have sent you an email in regards to this. Please respond to this email at your earliest convenience.
Thank you for taking the time to leave your review, we do appreciate your feedback as we're always looking for ways in which we can improve our services.
Take care
-Stacy
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Hello Victoria
Thank you so much for taking the time to leave a review regarding your recent experience with our brand, we appreciate all feedback to help improve our service.
I’m sorry to hear about your query, I’d be delighted to personally assist you with this matter.
I’ve requested more information from you via Trustpilot, once I have this, I will definitely look into this further for you.
Kind regards – Abdullah