Hi Paul,


Many thanks for the review, I hope you are doing well today?


We are sorry you feel this way, we do strive to resolve all customer issues
swiftly and efficiently, we also take all feedback seriously Thank You for
providing it and we will pass this to the appropriate team for review


Thank You for contacting us and for your time today.

If there's anything else that you need, please do not hesitate to contact us and
we will be happy to help.

Kind Regards