Terrible buyer experience.
I used to be both a buyer and a seller but then eventually became a buyer only due to some unpleasant changes, but now I am no longer even a buyer and this is for the following reasons:
- Product headlines are deliberately misleading as well as pricing, Ebay will do nothing to rectify this.
- I have bought several 'genuine' items that turned out to be copies. eg - Nintendo parts.
- Many seller break the listing rules and they persist no matter how many time they are reported.
- I am finding myself having to return items / file an not received claim on an increasingly frequent basis.
- Customer service from Ebay is poor.
- Several time seller who have put me threw the ringer have got my negative feedback removed, here is an example. I have bought my item and it was still not with me 10 days after the due date, I contacted the seller who gave no response so I started an item not received claim for a refund, still no response. 48 hours later I got a package by 48 hour post, the seller had already changed the 'dispatch' several times. Left negative feed back stating this and it was removed and not for the first time either.
The internet is a large place and there is plenty to choose from so there is no need for anyone to suffer through all of the above, so I will be going elsewhere for the foreseeable future.