Made an order with the doll house that met with some problems. The response from the doll house was more that what I could ever hope for from a company. This company embodies what it means to go above and beyond with customer service, I have never received better from anywhere else to date. They are also very active in the community and provide a lot of information to anyone asking.
The company will even drop vendor’s if they do not meet certain standards of ethics, I know of few that would do this as they will sell if you buy it. Not with the doll house they have put themselves out several times to make sure only the best most reputable manufacturers are on sticked on their shelves.
The website itself is a bit dated in style, but it is functional and serviceable, I do like the no frills aspect to it however being able to click through strait to what I want.
I heartily recommend the doll house especially above all the non-UK based vendors as they will not cover you the way doll house UK will.