1 star is even to high for this company I brought 2 air fryers in this Black Friday event (shock horror I managed to get it) one was for my elderly Mother and one for a family member (as they don’t do online shopping) they confirmed the purchase and took the money from my account .

I then got an email to say it had been cancelled and no reasons given. I have been calling daily and speaking to staff via email to it’s taken ages to get the money back. It turns out they have a internal policy and choose who gets one. And be warned u only allowed 1 item per household even tho this is not stated anywhere on the website and they monitor people and their purchase’s. i wasn’t given a choice and they decided what to do and all I wanted the items!

I am absolutely appalled at the service and I’m raising this further but attempting to find contact details for the head office/the press whoever