Hi William,

I am very sorry to hear that you have been unhappy with the service you received so much so that you felt the need to raise a complaint.

If you have raised a case via PayPal, it is Ebuyer's policy to make your account inactive.

I would like to look into your order and see if there is anything further I can do to resolve this for you.

Please can you email me your order number to kat@ebuyer.com and I will review this further.

Kind Regards,
Kat