I've been with them for a while, and found the process of getting a policy very good and efficient.
Unlike what then happened when I had to make a very simple claim for a broken 'phone. As insurance claims go, this was a real no-brainer, so straightforward anybody on their first day in the job could handle it.
Anybody that is except Trinity Claims, acting on behalf of Policy Expert...I think they are the same company, be warned.
You know that advert that said "we won't make a crisis..."? We'll change that to "we will royally muck up the simplest claim in the history of claims and pee you right off in the process"
Not quite as catchy is it?
I wouldn't recommend them at all. There's no excuse for inefficiency in these circumstances, or for refusing to acknowledge when you get things wrong, and making childish excuses instead.
In short, they're rubbish.